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Ramada Augusta Downtown Hotel and Conference Center

2.5 out of 5.0

Recent guest reviews

Candace and Guenther at the front desk were very kind and helpful! Only stayed one night and there was hardly anyone else staying there which was nice. Older building with not many updates, but not a concern for our stay. Service was the highlight :)

Unfortunate listing. This hotel is old and basically unkept, smells and looks old. Roof top smells like active smokers live there. I wold not recommend to anyone.

Walked in to a freezing lobby, a bundled up security person collapsed in a chair just inside the door. The carpets in the lobby are so stained and soiled, they should have been removed decades before. There is a closed gift shop (this is 3 pm on Saturday), a closed restaurant, and a sign on the door to the pool indicating closed for maintenance. The clerk was nice enough and checked me in and sent me to my room. 2 of the 3 elevators in the lobby do not work and only one is marked broken. However, the 3rd door is blocked by a plant and it had been opening and closing and I stood just pressing the button again and again until I went back to the desk and was told to look at the hidden door behind the plant. Up to my room which was huge... a suite filled with very old, saggy, mismatched furniture. The heater was already set on 86 but it was too cold to take off my coat. I sat and tried to eat my lunch but decided I needed to change rooms...I was moved to an equally huge suite with a different set of mismatched, saggy furniture... but this room had heat! I was in town for a concert and when I returned to the hotel, the parking lot was packed and I was approached by somebody as I got out of my car and was frightened. I got back in the car and found an illegal parking spot closer to the hotel door. The parking lot guy didn't follow me. The next morning as I left, the parking lot was EMPTY. I now assume this guy was the parking fee collector for a nearby club. There were less than 20 cars in the lot... (nobody is staying at this hotel). I'm 60 years old. This is the type of dump I would have sought out in my earlier days looking for a bargain, paying $50 max and getting what I paid for. With fees and taxes, this room was $150. I want my money back.

Pool not working restaurant closed one elevator broken no shuttle service need I go on. Room was so dark I needed a flash light to read. Noise from other room until midnight. Slept well but this is a convention centeršŸ˜‚

One of the elevators were out of order. Both the restaurant and bar was closed, which was the reason I selected this hotel. We wanted to stay somewhere that had both bar and restaurant. The parking lot was a little run down. The staff was amazing and the room was fine.

Was in town with wife and child for the Augusta half Ironman. Stayed here three nights. Had a great time. Place was nice and clean. Staff was super nice and friendly. There's a restaurant in the hotel which was super convenient. Prices were very good. The only neg is the place looks outdated and is in need of an upgrade. I would stay there again though.

We stayed here for the Ironman 70.3 Augusta event. The location was PERFECT for the race and the staff were AMAZING!!! There were some issues with check in but the staff were awesome as they remained cheerful and friendly as the people waiting to check in kept growing. The place needs some updating but for the price, it was as expected.

Location was ideal, front desk staff was very pleasant. However, to find a used, washcloth hanging over the shower curtain when I stepped inside was disgusting. Did they not clean the shower? Also, the stench in the hallway from the side entrance by the pool, was awful....at that point I decided not to even attempt to go to the pool for fear of the worst.

If not for proximity to Ironman race, would never stay at this hotel. Disgusting smell and deplorable common areas. Room decor/furnishings are awful. Employees/Housekeepers without uniform or badge ID...couldn't recognize staff from transients. Ending on a positive, GREAT front desk help!

Horrible Customer Service. I have spoken to over 5 people to get a refund as I could not travel due to reasons. I was told many time I did not book a refundable room, but my email plainly said refunds up to 24 hours before booking. Here it is over a month now and I have ben told by 3 people that its on its way. I will NEVER book a room with Ramada ever again, only because I never want to deal with reservations or customer service again. They also should have known, I canceled my trip, rater than send me a review..

640 Broad St Augusta GA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Ramada Augusta Downtown Hotel and Conference Center places you next to Augusta Museum of History and within a 5-minute walk of Augusta Imperial Theatre. This 200-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi. St. Paul's Episcopal Church and James Brown Arena are also a short walk from this Augusta hotel.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start your day off with breakfast, available for a fee.


Rooms

Ramada Augusta Downtown Hotel and Conference Center's 200 individually decorated rooms provide coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

At Ramada Augusta Downtown Hotel and Conference Center, guests have access to an indoor pool, free WiFi in public areas, and 5 meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, coffee/tea in a common area, and free newspapers.

Room options

Double Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

42% of guests recommend this hotel

Total of 311 reviews