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The Hotel Britomart

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Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
29 Galway Street, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Place, Queens Wharf
    ‪3 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Galway Room King

Galway Room King | Premium bedding, minibar, in-room safe, desk

Galway Room King

9.4 out of 10
Exceptional
(12 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Laneway Room King

Premium bedding, minibar, in-room safe, desk

Laneway Room King

10.0 out of 10
Exceptional
(24 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Takutai View Room King

Takutai View Room King | Premium bedding, minibar, in-room safe, desk

Takutai View Room King

10.0 out of 10
Exceptional
(13 reviews)
  • Partial ocean view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for City View Room King

City View Room King | View from room

City View Room King

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Waitemata View Room King

Waitemata View Room King | Premium bedding, minibar, in-room safe, desk

Waitemata View Room King

9.2 out of 10
Wonderful
(12 reviews)
  • Harbor view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Galway Room

Premium bedding, minibar, in-room safe, desk

Galway Room

  • Sleeps 2
  • Free WiFi

View all photos for Waitemata View Room

Premium bedding, minibar, in-room safe, desk

Waitemata View Room

  • Sleeps 2
  • Free WiFi

View all photos for Takutai View Room

Premium bedding, minibar, in-room safe, desk

Takutai View Room

  • Sleeps 2
  • Free WiFi

View all photos for Hohi Suite King

Hohi Suite King | Living room | 49-inch LED TV with digital channels, TV

Hohi Suite King

  • Harbor view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Poraenui Suite King

Poraenui Suite King | Living area | 49-inch LED TV with digital channels, TV

Poraenui Suite King

  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Interconnecting Guest Rooms King

Interconnecting Guest Rooms King | Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms King

  • 474 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

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About the neighborhood

Auckland

Located in Auckland Central Business District, The Hotel Britomart is adjacent to Queens Wharf and within a 5-minute walk of other popular sights like Queen Street Shopping District. This 104-room, 5-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Queen Street Shopping District - 3 min walk - 0.2 miles
  • Queens Wharf - 3 min walk - 0.2 miles
  • University of Auckland - 3 min walk - 0.2 miles
  • Spark Arena - 10 min walk - 0.5 miles
  • Sky Tower - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 1 min walk
  • Halsey Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 30 min drive

Restaurants

  • ‪The Brit Pub & Eatery - ‬1 min walk
  • ‪Ortolana - ‬1 min walk
  • ‪Daily Bread — Britomart - ‬1 min walk
  • ‪The Coffee Club - ‬1 min walk
  • ‪Ebisu - ‬2 min walk

About this property

The Hotel Britomart

The Hotel Britomart features a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for NZD 60 per day. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include free use of bicycles, express check-out, and free newspapers.
49-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Dryers, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Awards and affiliations

The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately NZD 38 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

Frequently asked questions

Is a free cancellation option available at The Hotel Britomart?

The Hotel Britomart provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Hotel Britomart?

As of Jun 15, 2026, prices found for a 1-night stay for 2 adults at The Hotel Britomart on Jun 21, 2026 start from $167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Hotel Britomart?

This hotel is situated in Auckland Central Business District, just steps from Queen Street Shopping District and Queens Wharf, and within a short walk of Auckland Ferry Terminal. You'll also find Spark Arena and Sky Tower less than a mile away.

Will I be able to park at The Hotel Britomart?

Yes, valet parking is offered for NZD 60 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does The Hotel Britomart have luxury amenities?

Yes, guests can indulge in luxuries such as a restaurant, champagne service, and in-room massages at this hotel.

Does The Hotel Britomart have a casino on the premises?

No, The Hotel Britomart doesn't have a casino.

Will I find an indoor pool at The Hotel Britomart?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Hotel Britomart?

There are many amenities for couples at this hotel, including champagne service and in-room massages in each guestroom, and some feature harbor view.

Are there hot tubs at The Hotel Britomart?

No, this hotel doesn't have a spa tub.

Does The Hotel Britomart have a restaurant that serves breakfast?

Yes, The Hotel Britomart serves a cooked-to-order breakfast for a surcharge each morning at Kingi.

Will The Hotel Britomart allow pets to stay for free?

No, pets aren't allowed at The Hotel Britomart though service animals are welcome.

Are there connecting rooms at The Hotel Britomart?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Hotel Britomart?

The closest major airport to The Hotel Britomart is Auckland Intl. Airport (AKL), which is 18.2 mi away (30 minutes by car).

Can I book a room with a balcony at The Hotel Britomart?

Yes, some guestrooms at this hotel offer either a furnished balcony/patio and a terrace where guests can enjoy harbor and city views.

The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 503 out of 600 reviews
Rating 8 - Good. 64 out of 600 reviews
Rating 6 - Okay. 13 out of 600 reviews
Rating 4 - Poor. 11 out of 600 reviews
Rating 2 - Terrible. 9 out of 600 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

LIQIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty good location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with outstanding guest service, a great location and nice rooms.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Love staying here, it feels better than home, always clean and fresh
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel right in the heart of CBD! There were a good amount of good restaurants and shops as well as attractions in the area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities
Friendly staff, great location, beautiful room, tasty food!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location to explore, shop and access transportation to beaches, museums and historical sites. The restaurants near the hotel are outstanding and the retail stores interesting, upscale but affordable. Love Hotel Britomart and Auckland and New Zealand!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great design and location. Rooms are very modern and comfortable. Highly recommend staying here when in Auckland.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
You always know what to expect at Hotel Britomart and everything is always on point. Excellent Hotel to stay in, in Auckland.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good location excellent service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Amazingly friendly staff combined with a great downtown location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kerry Barris

Liked: Cleanliness, amenities, property conditions & facilities
Always great, stunning decor, food & fabulous staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness
Great location and cool vibe
Stayed 2 nights in Dec 2025
Verified

8/10 Good

raymond

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room, plesent stay.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very very helpful. Experts in Aukland and very helpful in everything associated with the hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

LIVIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great room! Modern, clean and comfortable. All the staff is brilliant and helpful. The location couldn't be better.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, cannot fault it. The staff were extremely professional and attentive, with an impeccable level of service. I see why the hotel was awarded a Michelin key. We’ll certainly be back if returning to Auckland.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, super clean, comfortable and great location. My go to stay in Auckland.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Desme And Jeff

Liked: Cleanliness, amenities, property conditions & facilities
From the moment i walked in to check in. I felt valued. Very friendly staff, comfy bed and pillows. Thanks for great stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

IAN

Liked: Cleanliness
A lovely hotel .. very clean and central to Auckland CBD. A fabulous stay!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Adarsh

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and fantastic staff - especially the concierge!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities
Great place to stay.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accomodation close to everything in the city
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, amenities
The hotel is very updated and the gym is nice.
Stayed 1 night in Nov 2025