SkyCity Hotel

4.5 star property

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Photo gallery for SkyCity Hotel

Front of property
Yoga
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Property amenity
11 restaurants, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

Premium King Room

9.2 out of 10
Wonderful
(237 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Accessible King Room

8.0 out of 10
Very good
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Accessible Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Twin Room

9.2 out of 10
Wonderful
(124 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Twin Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Auckland

Located in Auckland Central Business District, SkyCity Hotel is next to popular attractions like Sky Tower and SkyCity Casino. This 323-room, 4.5-star hotel has a casino along with free in-room WiFi and a gym.

What's nearby

  • Sky Tower - 1 min walk - 0.0 miles
  • SkyCity Casino - 1 min walk - 0.0 miles
  • Queen Street Shopping District - 5 min walk - 0.3 miles
  • University of Auckland - 8 min walk - 0.5 miles
  • Auckland Ferry Terminal - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪The Fiddler - ‬1 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

SkyCity Hotel

Guests staying at SkyCity Hotel enjoy access to a casino, a gym, and free WiFi in public areas. Valet parking is available for NZD 60 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a meeting room, express check-out, and free newspapers.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, refrigerators, and electric kettles are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU by Nic Watt
  • Orbit 360

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Grab bar in shower (35 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

Frequently asked questions

Are free cancellation options available at SkyCity Hotel?

SkyCity Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at SkyCity Hotel?

As of Feb 26, 2026, prices found for a 1-night stay for 2 adults at SkyCity Hotel on Mar 27, 2026 start from 141.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to SkyCity Hotel?

This hotel is situated in Auckland Central Business District, just steps from Sky Tower and SkyCity Casino, and within a short walk of Princes Wharf. You'll also find Auckland Ferry Terminal and Spark Arena within a short drive.

Is there parking available at SkyCity Hotel?

Yes, secured valet parking is offered for NZD 60 per night with in/out privileges.

Is a spa located at SkyCity Hotel?

Spa services at the hotel include prenatal massages, hot stone massages, couples treatments, and body wraps.

Does SkyCity Hotel include a casino on the premises?

Yes, SkyCity Hotel has a casino.

Is there an indoor pool at SkyCity Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at SkyCity Hotel?

There are plenty of amenities for couples at this hotel, including 4 bars, 11 restaurants, and a casino.

Does SkyCity Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does SkyCity Hotel have a restaurant with a breakfast menu?

No, SkyCity Hotel doesn't have a restaurant that serves breakfast.

Does SkyCity Hotel allow pets to stay for free?

No, pets aren't allowed at SkyCity Hotel.

Are there connecting rooms at SkyCity Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from SkyCity Hotel?

The closest major airport to SkyCity Hotel is Auckland Intl. Airport (AKL), which is 14.1 mi away (27 minutes by car).

Are there rooms with balconies at SkyCity Hotel?

No, you won't find guestrooms with balconies at SkyCity Hotel.

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1318 out of 2025 reviews
Rating 8 - Good. 481 out of 2025 reviews
Rating 6 - Okay. 133 out of 2025 reviews
Rating 4 - Poor. 56 out of 2025 reviews
Rating 2 - Terrible. 37 out of 2025 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 2 nights in Nov 2025

10/10 Excellent

William, Auckland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine, not worth $400 per night though. Overly priced service great.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
11/10 stay at Sky City! The staff at reception were incredible. We were able to check in early and they were super knowledgeable about the surrounding area. Our room was excellent, super comfortable bed, and the hotel was very quiet. Never heard our neighbours or any disruptions. We had an issue with the Aircon in the room and it was fixed in minutes by the maintenance staff. We also had a an issue with slow wifi and a booster was delivered to our room and set up within 15 minutes. Again, 11/10. The great staff really made the stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Olena

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine. I enjoyed to stay there.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary Rose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and clean. We found all the staff very helpful. We also appreciated how convenient the hotel was located near the shopping area.
Stayed 2 nights in Nov 2025

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice size room, comfortable bed.
Stayed 1 night in Oct 2025

8/10 Good

Kingi, Henderson

Good
Stayed 1 night in Nov 2025

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy and welcoming as usual
Stayed 1 night in Nov 2025

10/10 Excellent

Peggy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Highly recommend!!
Stayed 2 nights in Nov 2025

8/10 Good

Rewi

Liked: Cleanliness, amenities, property conditions & facilities
Good clean room
Stayed 2 nights in Nov 2025

2/10 Terrible

SIVA KUMAR

Traveled with family and small children
Liked: Amenities, property conditions & facilities
There were lot of noises around our room in lobby H1 and 118 room number around 3.15 AM .. It’s annoying .. reported to manager also while check out..
Stayed 1 night in Nov 2025

6/10 Okay

Yvette

Liked: Property conditions & facilities
The room was okay. The bed was really comfortable. I did notice that after my room was cleaned it wasn't put back in the same pristine condition it was when I initially checked in. The pillows weren't staged, the towels in the bathroom were not neatly placed, and the desk wasn't wiped down. Also, the per day parking was expensive and the hotel wasn't clear about the parking rate/ policy when I called in advance. I had a rental car and I was charged $17 dollars USD each time I took the car out of the parking structure. It costs $60 per day for the valet with unlimited entry/exits, and $17 even if you park the car for the day. Ridiculous. I would think that with a casino attached and paying the regular room rate, the hotel could eat the cost of parking for guests. I had a sleep in day due to jet lag and was really disappointed in the dine in menu and walked to the supermarket down the street for food instead. With that said, the staff was cordial and the hotel itself, although a bit gimmicky, was spotless. They were able to provide me with early check in, thus the 3 stars. If not for that it would've been 2.5 stars. However, once was enough, I wouldn't stay at SkyCity again. I'll look for more welcoming options when I return to Auckland.
Stayed 3 nights in Nov 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay, albeit too short! We had the suite which not only had the 2 beds we hoped for, but a wonderful living space and a huge bathroom! The bathrobes and slippers were the icing on the cake! Thanks for wonderful service and accommodation - we highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Stayed 4 nights in Nov 2025

10/10 Excellent

SIOSE

Stayed 6 nights in Nov 2025

10/10 Excellent

Greg

Stayed 1 night in Nov 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place,
Stayed 2 nights in Nov 2025

10/10 Excellent

Wayne J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was only there for a brief overnight city stay to attend a function. Good service, nice comfortable room, reasonable price. Well worth it.
Stayed 1 night in Nov 2025

6/10 Okay

James

Air conditioning not so good
Stayed 1 night in Oct 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was old and worn, shower handle fell off just before shower.
Stayed 1 night in Nov 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Nov 2025

10/10 Excellent

Suli

Liked: Cleanliness, amenities, property conditions & facilities
Amazing attentive staff!
Stayed 1 night in Nov 2025