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SkyCity Hotel

4.5 star property
Luxury hotel with 11 restaurants and a casino

Choose dates to view prices

Photo gallery for SkyCity Hotel

11 restaurants, lunch, dinner served; American cuisine
Exterior
Premium Twin Suite | 1 bedroom, in-room safe, desk, laptop workspace
Yoga
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium King Room

9.2 out of 10
Wonderful
(222 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium King Room

  • Sleeps 2

View all photos for Premium Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Twin Room

  • Sleeps 3

View all photos for Premium King Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium King Suite

  • Sleeps 2

View all photos for Premium Two Double Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium Two Double Suite

  • Sleeps 3

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass) | 1 bedroom, in-room safe, desk, laptop workspace

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 603 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Courtyard View

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible King Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Family Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium Family Suite

  • Sleeps 2

View all photos for Premium Twin Room

City view

Premium Twin Room

9.0 out of 10
Wonderful
(117 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Courtyard King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Courtyard King Room

  • Sleeps 2

View all photos for Premium Courtyard Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Courtyard Twin Room

  • Sleeps 3

View all photos for Accessible Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible Twin Room

  • Sleeps 3

View all photos for Accessible King Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible King Room

  • Sleeps 2

View all photos for Premium King Suite

Premium King Suite | 1 bedroom, in-room safe, desk, laptop workspace

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite | 1 bedroom, in-room safe, desk, laptop workspace

Premium Twin Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Auckland

Located in Auckland Central Business District, SkyCity Hotel is next to popular attractions like Sky Tower and SkyCity Casino. This 323-room, 4.5-star hotel has a casino along with free in-room WiFi and a gym.

What's nearby

  • Sky Tower - 1 min walk - 0.0 miles
  • SkyCity Casino - 1 min walk - 0.0 miles
  • Queen Street Shopping District - 5 min walk - 0.3 miles
  • University of Auckland - 8 min walk - 0.5 miles
  • Auckland Ferry Terminal - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Denny's - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪Saravanaa Bhavan - ‬1 min walk

About this property

SkyCity Hotel

Luxury hotel with 11 restaurants and a casino
Guests staying at SkyCity Hotel enjoy access to a casino, a gym, and free WiFi in public areas. Valet parking is available for NZD 60 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a meeting room, express check-out, and free newspapers.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, refrigerators, and electric kettles are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Restaurant
The Grand by SkyCity
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,904 reviews
$132 nightly
The price is $153
Dec 7 - Dec 8
Total with taxes and fees
The Grand by SkyCity

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU by Nic Watt
  • Orbit 360

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Grab bar in shower (35 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

Frequently asked questions

Are free cancellation options available at SkyCity Hotel?

SkyCity Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at SkyCity Hotel?

As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at SkyCity Hotel on Dec 24, 2025 start from $111.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to SkyCity Hotel?

This hotel is situated in Auckland Central Business District, just steps from Sky Tower and SkyCity Casino, and within a short walk of Queen Street Shopping District. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Is there parking available at SkyCity Hotel?

Yes, secured valet parking is offered for NZD 60 per night with in/out privileges.

Is a spa located at SkyCity Hotel?

Spa services at the hotel include deep-tissue massages, Thai massages, body wraps, and couples treatments.

Does SkyCity Hotel include a casino on the premises?

Yes, SkyCity Hotel has a casino.

Is there an indoor pool at SkyCity Hotel?

No, there is no indoor pool at this hotel.

Is SkyCity Hotel good for couples?

There are plenty of amenities for couples at this hotel, including 4 bars, 11 restaurants, and a casino.

Are there hot tubs at SkyCity Hotel?

No, there isn't a spa tub at this hotel.

Does SkyCity Hotel have a restaurant with a breakfast menu?

No, SkyCity Hotel doesn't have a restaurant that serves breakfast.

Does SkyCity Hotel allow pets to stay for free?

No, pets aren't allowed at SkyCity Hotel.

Are there connecting rooms at SkyCity Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from SkyCity Hotel?

The closest major airport to SkyCity Hotel is Auckland Intl. Airport (AKL), which is 14.1 mi away (27 minutes by car).

Can I book a room with a balcony at SkyCity Hotel?

No, there aren't any guestrooms with balconies at SkyCity Hotel.

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1222 out of 1906 reviews
Rating 8 - Good. 466 out of 1906 reviews
Rating 6 - Okay. 132 out of 1906 reviews
Rating 4 - Poor. 51 out of 1906 reviews
Rating 2 - Terrible. 35 out of 1906 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matahiarii

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with a lot of dinning options. The staff is helpful and the property is clean.
Stayed 3 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lifts were very busy
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda, Paihia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Wilhelmina Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay if you have to stay somewhere in Auckland CBD. Being a casino property it has heaps of security and places to eat and drink.
Stayed 1 night in Aug 2025

2/10 Terrible

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Susie

Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service
Very good
Stayed 4 nights in Aug 2025

10/10 Excellent

Meagan

Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Aug 2025

4/10 Poor

Ashlynn

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No Microwave, no Cutlery incase you brought something up to your room with you, no Hot Chocolate for those who don’t drink Tea or Coffee. Have to drink out the bathroom tap. Outlets in weird places. Lighting was terrible. Bella who checked us in did a horrible job at explaining the parking situation. Told us it would be $35 for our 2 night stay and didn’t mention we had to come back to reception to get a parking discount pass so we paid $48 and when we went back to ask what happened and spoke with Misha she was so lovely and explained everything perfectly and said to go to the parking office to get a refund so we went to the parking office and they said they don’t issue refunds and that’s the receptions job. Went back to Misha and she said they don’t issue refunds either but gave us an email to inquire further with management. Checked out with Bella again and she tried changing another $35 for parking and tried arguing with us when we asked for a single exit pass. Very disappointed with Bella’s service. Misha was amazing. Won’t be staying again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Florrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, enjoyed the casino and the food local was perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Bed was huge and very comfy
Stayed 2 nights in Aug 2025

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great location and friendly staff. Highly recommended A+
Stayed 2 nights in Aug 2025

10/10 Excellent

MATT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were staying here for the NZ Darts Masters so it was very convenient for the activities planned. Our room was large, modern and clean with a massive king bed. I was also delighted with the amount of TV channels available. It seems the trend for hotels to not provide many channels anymore and definitely not Sky but Sky City did. The Sky Drive bus from the airport stops right beside the hotel and checking in and out was easy. I thought the $200 bond on my credit card was high though and I now have to wait to see if it is deleted. Overall, it was great value for money and I would happily stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a really nice place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Spot is perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Helen, Gisborne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Jerone

Traveled with partner
Liked: Cleanliness, staff & service
Generally run down. Room has no amenities, basic room. It’s clean to be fair. Service is minimal but I like that. Area around hotel is dead in a Sunday. Buzzier on a Monday.
Stayed 1 night in Aug 2025

8/10 Good

Sian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Really comfortable beds & pillows. The rooms were really dark so we could sleep in! Loved the rain head shower in bathroom
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Keith, Waiuku

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional and professional. We really enjoyed our time here. Only complaint was that the homeless / drunks sitting out the front were rude and intimidating guests and they weren’t moved on by security for hours. Other than this minor complaint we had a fantastic time.
Stayed 1 night in Aug 2025

10/10 Excellent

Dabby, Northridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good selection of restaurants and casino
Stayed 3 nights in Aug 2025

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