SkyCity Hotel

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Front of property
11 restaurants; lunch and dinner served
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Yoga
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

Premium King Room

9.2 out of 10
Wonderful
(263 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium King Room

  • Sleeps 2
  • Free WiFi

Premium Twin Room

  • Sleeps 3
  • Free WiFi

Premium King Suite

  • Sleeps 2
  • Free WiFi

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed
  • Free WiFi

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Accessible King Room

8.0 out of 10
Very good
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Accessible Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Premium Twin Room

9.2 out of 10
Wonderful
(132 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Premium King Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Twin Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Auckland

Located in Auckland Central Business District, SkyCity Hotel is next to popular attractions like Sky Tower and SkyCity Casino. This 323-room, 4.5-star hotel has a casino along with free in-room WiFi and a gym.

What's nearby

  • Sky Tower - 1 min walk - 0.0 miles
  • SkyCity Casino - 1 min walk - 0.1 miles
  • Queen Street Shopping District - 5 min walk - 0.3 miles
  • University of Auckland - 8 min walk - 0.5 miles
  • Spark Arena - 17 min walk - 1.0 mile

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪The Fiddler - ‬1 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪Wongkok Cafe & Bar 旺角餐廳 - ‬1 min walk

About this property

SkyCity Hotel

Guests staying at SkyCity Hotel enjoy access to a casino, a gym, and free WiFi in public areas. Valet parking is available for NZD 60 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a meeting room, express check-out, and free newspapers.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, refrigerators, and electric kettles are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU by Nic Watt
  • Orbit 360

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Grab bar in shower (35 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity

Skycity

Skycity Auckland

Skycity Hotel

Skycity Hotel Auckland

SKYCITY Hotel Auckland, New Zealand

SkyCity Hotel Hotel

SkyCity Hotel Auckland

SkyCity Hotel Hotel Auckland

Frequently asked questions

Are free cancellation options available at SkyCity Hotel?

SkyCity Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at SkyCity Hotel?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at SkyCity Hotel on Jun 14, 2026 start from $87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to SkyCity Hotel?

This hotel is situated in Auckland Central Business District, just steps from Sky Tower and SkyCity Casino. You'll also find Auckland Ferry Terminal and Spark Arena within a short drive.

Will I be able to park at SkyCity Hotel?

Yes, valet parking is offered for NZD 60 per night and self parking is available for NZD 35 per day.

Is a spa located at SkyCity Hotel?

Spa services at the hotel include Thai massages, hot stone massages, reflexology, and aromatherapy.

Are there luxury amenities available at SkyCity Hotel?

Yes, guests can indulge in luxuries such as 11 restaurants, deep-tissue massages, and 4 bars/lounges at this hotel.

Does SkyCity Hotel include a casino on the premises?

Yes, SkyCity Hotel has a casino.

Is there an indoor pool at SkyCity Hotel?

No, there is no indoor pool at this hotel.

Is SkyCity Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 11 restaurants, 4 bars/lounges, and a casino.

Does SkyCity Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does SkyCity Hotel have a restaurant with a breakfast menu?

No, SkyCity Hotel doesn't have a restaurant that serves breakfast.

Does SkyCity Hotel allow pets to stay for free?

No, pets aren't allowed at SkyCity Hotel.

Does SkyCity Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from SkyCity Hotel?

The closest major airport to SkyCity Hotel is Auckland Intl. Airport (AKL), which is 14.1 mi away (27 minutes by car).

Can I book a room with a balcony at SkyCity Hotel?

No, you won't find guestrooms with balconies at SkyCity Hotel.

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1412 out of 2132 reviews
Rating 8 - Good. 499 out of 2132 reviews
Rating 6 - Okay. 131 out of 2132 reviews
Rating 4 - Poor. 53 out of 2132 reviews
Rating 2 - Terrible. 37 out of 2132 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ian, Bald Knob

Liked: Cleanliness, amenities, property conditions & facilities
Large, clean room with good facilities. Handy location near to CBD - about 10 min walk to downtown. Most meal and bar outlets are not in main building but across a small adjoining lane way which wasn't explained and I didn't discover until breakfast. So dinner was somewhere else. Overall, good value and good facilities. I wasn't interested in the casino.
Stayed 1 night in Feb 2026

10/10 Excellent

Sui

Stayed 2 nights in Feb 2026

10/10 Excellent

Tara

Stayed 1 night in Feb 2026

8/10 Good

Toni

Clean rooms and great location in the cbd.
Stayed 1 night in Feb 2026

10/10 Excellent

Nancy

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I use to come every year to SKycity Hotel. Staff are awesome .Always welcoming. Charlyn, the housemaid was really helpful and kind. Recommend ++++
Stayed 6 nights in Feb 2026

10/10 Excellent

Nicola

Stayed 1 night in Feb 2026

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Trent

Liked: Cleanliness, property conditions & facilities
Room was great, staff were amazing
Stayed 1 night in Feb 2026

4/10 Poor

Randal

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel was noisy and felt sort of worn. Construction with hammering went on into Friday evening at least until 7:00 when we left for dinner. It started again with drilling and hammering, waking us up at 6:30 Sunday morning.
Stayed 3 nights in Feb 2026

8/10 Good

Heang seng

Stayed 3 nights in Feb 2026

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities
We got upgraded to the Grand Sky city next door which was amazing
Stayed 1 night in Feb 2026

10/10 Excellent

Amin

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2026

10/10 Excellent

Sumit

Liked: Cleanliness, property conditions & facilities
Clean and local to dinning and entertainment.
Stayed 1 night in Feb 2026

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, amenities
Large room which was spotlessly clean and sound proof. Beautiful bathroom too. Night food markets at the base of the tower with many events happening, topped off with superb celebration of Chinese New Year. Staff were wonderful and you can't beat the location. Thoroughly enjoyed our stay.
Stayed 4 nights in Feb 2026

4/10 Poor

Muhammad

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hard to park. Small rooms. Air conditioning didn't work at all. Hard to sleep in 26C room on a summer night.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jahra Louise

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, staff were amazing. Highly recommend you stay here!!!
Stayed 8 nights in Feb 2026

4/10 Poor

Sharlene

Disliked: Amenities
Room had no kettle, a spring in the bed stabbed when sat on, hole in the carpet that kept catching as in walkway. Bit disappointing.
Stayed 1 night in Feb 2026

10/10 Excellent

Brynnie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great sized room, very clean. Staff friendly and helpful as usual.
Stayed 1 night in Feb 2026

8/10 Good

Mark

Stayed 2 nights in Feb 2026

10/10 Excellent

Kerri

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, amenities, clean room great people, always willing to help. Concierge was wonderful. Hold your bags if you come in early good location it’s a happening place so much things going on all the time.
Stayed 3 nights in Feb 2026

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service-friendly staff, nice room, comfortable bed and amenties in the same building and close by. Would definitely revisit again.
Stayed 1 night in Feb 2026

10/10 Excellent

lance

Stayed 2 nights in Feb 2026

10/10 Excellent

Stephen

Stayed 1 night in Feb 2026

10/10 Excellent

JEROME

Business traveler
Liked: Cleanliness, staff & service, amenities
Tout était parfait
Stayed 1 night in Feb 2026