Located in Auckland Central Business District, Mercure Auckland Queen Street is adjacent to Queen Street Shopping District and within a 5-minute walk of other popular sights like University of Auckland. This 3.5-star hotel has 96 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.
What's nearby
University of Auckland - 2 min walk - 0.1 miles
Queen Street Shopping District - 2 min walk - 0.1 miles
Sky Tower - 13 min walk - 0.7 miles
SkyCity Casino - 13 min walk - 0.7 miles
Auckland Ferry Terminal - 4 min drive - 0.9 miles
Getting around
Gaunt Street Tram Stop - 5 min drive
Auckland Grafton Station - 19 min walk
Auckland Intl. Airport (AKL) - 26 min drive
Restaurants
Chadam - 3 min walk
The Langham Auckland Winery - 4 min walk
Our Land is Alive - 4 min walk
Eight Restaurant at Cordis - 2 min walk
Masako Sushi & Sake Bar - 2 min walk
About this property
Mercure Auckland Queen Street
Hotel with a restaurant, steps from Queen Street Shopping District
At Mercure Auckland Queen Street, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Self parking is offered for NZD 35 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center and a banquet hall.
50-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Coffee makers, phones, and desks are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Children under 17 years old are not allowed in the fitness facility without adult supervision.
Secured, covered self parking on site (NZD 35 per day)
Limited onsite parking (max 10 spaces per unit)
Food and drink
Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 25 for adults and NZD 8 for children
A bar/lounge
A restaurant
Restaurants on site
Lone Star
Things to do
24-hour gym
Family friendly
In-room crib
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
323 square feet of conference space
Business center
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Free crib
Bathroom
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with premium digital channels
Food and drink
Coffee/tea maker
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Laptop workspace
LED lighting
Phone
Recycling
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
This property doesn't allow pets
Children and extra beds
One child 3 years old or younger stays free when using existing bedding
Free cribs/infant beds are available
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Deposit: NZD 200 per accommodation, per stay
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for continental breakfast: approximately NZD 25 for adults and NZD 8 for children
Covered self parking fee: NZD 35 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2 percent
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in: 2:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve onsite parking.
This property accepts credit cards and debit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Additional information about polices, regulations, and more:
Registered guests are the only ones allowed in guestrooms.
Long-term renters welcome.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Mercure Auckland Queen Street Hotel
Mercure Auckland Queen Street Auckland
Mercure Auckland Queen Street Hotel Auckland
Frequently asked questions
Are free cancellation options available at Mercure Auckland Queen Street?
Mercure Auckland Queen Street provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.
How much does it cost to stay at Mercure Auckland Queen Street?
As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Mercure Auckland Queen Street on Oct 24, 2025 start from $83.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What can I see close to Mercure Auckland Queen Street?
This hotel is situated in Auckland Central Business District within a short 1-minute walk of Queen Street Shopping District and also 14 minutes on foot from Sky Tower. You'll also find SkyCity Casino and Mount Eden within a short drive.
Is parking available on site at Mercure Auckland Queen Street?
Yes, secured parking is offered for NZD 35 per day. You'll find a max of 10 spaces per unit.
Does Mercure Auckland Queen Street have a casino on the premises?
No, Mercure Auckland Queen Street doesn't have a casino.
Will I find an indoor pool at Mercure Auckland Queen Street?
No, there is no indoor pool at this hotel.
What will couples enjoy most about a stay at Mercure Auckland Queen Street?
Couples staying at this hotel will appreciate amenities like a rainfall showerhead and a smart TV as well as a bar.
Are there hot tubs at Mercure Auckland Queen Street?
No, this hotel doesn't have a spa tub.
Does Mercure Auckland Queen Street feature a restaurant that includes a breakfast menu?
Yes, Mercure Auckland Queen Street serves continental breakfast for a surcharge each morning at Lone Star.
Will Mercure Auckland Queen Street allow pets to stay free of charge?
No, pets aren't allowed at Mercure Auckland Queen Street.
Does Mercure Auckland Queen Street have connecting rooms?
Yes, you can book connecting guestrooms at this hotel for your group or family vacation.
How far is the airport from Mercure Auckland Queen Street?
The closest major airport to Mercure Auckland Queen Street is Auckland Intl. Airport (AKL), which is 16.2 mi away (26 minutes by car).
Are there rooms with balconies that I can book at Mercure Auckland Queen Street?
Yes, some guestrooms at Mercure Auckland Queen Street offer a balcony.