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Customs Street Apartments by Urban Rest

4.0 star property

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One Bedroom Apartment with Parking | Living area | 55-inch Smart TV with digital channels
One Bedroom Apartment with Parking | Balcony
One Bedroom Apartment with Parking | Iron/ironing board, free WiFi, bed sheets
Exterior
One Bedroom Apartment with Parking | Bathroom | Separate tub and shower, hair dryer, towels, soap

Reviews

8.8 out of 10
Excellent

Entire apartment

1 bathroomSleeps 2700 sq ft

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
85 Customs Street West, Auckland, 1010
  • Place, Princes Wharf
    ‪2 min walk‬
  • Place, Queens Wharf
    ‪5 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

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About the neighborhood

Auckland

Located in Auckland Central Business District, this apartment is within a 10-minute walk of popular sights such as Auckland Ferry Terminal and Queens Wharf. Each of the 2 rooms at this 4-star apartment building includes a kitchen, a refrigerator, and a microwave.
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What's nearby

  • Princes Wharf - 2 min walk - 0.1 miles
  • Queens Wharf - 5 min walk - 0.3 miles
  • Queen Street Shopping District - 5 min walk - 0.3 miles
  • Sky Tower - 8 min walk - 0.5 miles
  • SkyCity Casino - 8 min walk - 0.5 miles

Getting around

  • Auckland Britomart Station - 7 min walk
  • Gaunt Street Tram Stop - 9 min walk
  • Auckland Intl. Airport (AKL) - 30 min drive

Restaurants

  • ‪Fox's Ale House - ‬1 min walk
  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Andrew Andrew - ‬3 min walk
  • ‪Ronnie's Cafe & Bakery - ‬3 min walk
  • ‪Saint Alice - ‬2 min walk

About this property

Customs Street Apartments by Urban Rest

There's free parking if you drive.
The apartment is air-conditioned and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. Guests can expect to find free WiFi and a 55-inch Smart TV with digital channels. Other standard amenities include a washer/dryer, a coffee maker, and an ironing board.

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Exterior
Avani Auckland Metropolis Residences
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  • Air conditioning
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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 55-inch smart TV with digital channels

Laundry

  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Check out  instruction will be sent to the guest via email a day before their departure.
Failure to complete these may result in a negative review from the host.

Access methods

Lockbox, private entrance

Pets

  • This property doesn't allow pets

Smoking

Smoking is not permitted

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Customs Street Apartments by Urban Rest Auckland
Customs Street Apartments by Urban Rest Apartment
Customs Street Apartments by Urban Rest Apartment Auckland

Frequently asked questions

Is free cancellation available at this apartment?

This apartment offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do around this apartment?

This apartment is situated in Auckland Central Business District within a 10-minute walk of Auckland Ferry Terminal, Queens Wharf, and Sky Tower. You'll also find SkyCity Casino and Spark Arena less than a mile away.

Is there parking available at Customs Street Apartments by Urban Rest?

Yes, self parking is offered for free at the apartment.

Is this apartment associated with a casino?

No, this apartment is not connected to a casino.

Is there an indoor pool at this apartment?

No, there is no indoor pool at this apartment.

What will couples enjoy most about a stay at Customs Street Apartments by Urban Rest?

Amenities that appeal to couples at this apartment include a smart TV, a kitchen, and a separate bathtub and shower.

Does Customs Street Apartments by Urban Rest have a hot tub?

No, there isn't a spa tub at this apartment.

Does this apartment include breakfast service?

No, this apartment doesn't offer breakfast.

Will this apartment allow pets to stay for free?

No, pets aren't allowed at this apartment.

Does Customs Street Apartments by Urban Rest have connecting rooms available?

No, this apartment doesn't feature connecting guestrooms.

How far is the airport from this apartment?

The closest major airport to this apartment is Auckland Intl. Airport (AKL), which is 17.4 mi away (30 minutes by car).

Are there rooms with balconies at Customs Street Apartments by Urban Rest?

No, there aren't any apartments at Customs Street Apartments by Urban Rest that offer a balcony.

Customs Street Apartments by Urban Rest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

9.4/10

Cleanliness

9.0/10

Amenities

Reviews

Verified

10/10 Excellent

Theresa

Liked: Cleanliness, communication
So central and spectacular view!
Stayed 4 nights in May 2025
Verified

6/10 Okay

Angela

Liked: Cleanliness, amenities
Typically air b n b style which wasn’t exactly what I was looking for or expect when booking through the app. Apartment faces the harbour and restaurants and bars and gets noisy after midnight and into the early hours of the morning.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jordane

Liked: Cleanliness, amenities, communication
Emplacement exceptionnel
Stayed 2 nights in Feb 2026

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