Best Western Ellerslie International4.0 out of 5.0
Recent guest reviews
This place is due an overhaul it is outdated. Bathrooms down stairs have been done up. Was here on a course very confusing on how to get to the course room. Food was average a range of food for lunch but no room to sit. Rotating courses for lunch woulda been better option. Didn't get to see rest of facilities.
This motor lodge ticks lots of boxes. Excellent faciliities. Exceptionally clean and comfortable rooms. Staff are friendly, welcoming and helpful. Plenty of guest and visitor parking. Good menu selection at the restaurant with delicious vegetarian option for adults and also a children's menu.
Recently, we had the opportunity to Book the Best Western International in Ellerslie, in order to attend a Show in Auckland. We found the Staff to be Very Friendly and Helpful, (with no Language Barrier, as can be found in other places) - Great. Everything was Very Clean and Well Arranged. We Used the In-house Restaurant for Dinner that night, and then for Breakfast in the morning. The Food was simply First Class, and Not Expensive. The Overall Charge was a surprise in that it was cheaper than what we had imagined because of the Great Service. Good WiFi in the rooms -- worked well. Well Done, Best Western Ellerslie!
Stayed here for work, from the moment I walked in super friendly and nothing was an issue, room was spacious and well presented, I had a meal in the restaurant outstanding and even has dessert delivered to my room later, overall fantastic stay, thank you Moana, Kelly & Gorga, highly recommend 🌟
Amazing service, staff willing to go above and beyond. Rooms clean, comfortable, afford and well equiped. Good food, not quite as a high standard as the rest of the establishment however certainly not a deterrent and we will definitely be returning.
Great customer service and upgraded rooms are excellent. Love the fact several staff make a point of calling you by name so feels like a home away from home. Large rooms with luxury furnishings comfy easy chair large corner spa bath nice shower. Very comfortable kingsize bed. Consistently nice quality food reasonable price. Continental breakfast only thing I'd improve upon.
Stayed at Best Western after a conference at Waipuna Lodge, for non Aucklanders it was easy to find with even easier access to the Southern Motorway the next morning. Room was spacious, twin share excellent with plenty of living area and the the restaurant offered a great menu, with excellent meals.
I recently spent a night in Auckland and I must confess to being somewhat prejudiced as I really do not like going to Auckland. I chose the BW Ellerslie for its' location to where I needed to be for my meeting and everything turned out so incredibly well. I hope to be able to stay there any time I need to go to Auckland. They have a heated pool, excellent restaurant, room service that delivers on time and the hot food is still really hot. Having a choice between heat pump and windows was really great. Auckland hotels are usually staffed by foreigners, which I find disappointing but this hotel has people who were local and Islanders - really awesome. Definitely recommend this to anyone.
Booking.com money grab. Book now pay later drawn down without permission. Poor treatment on phone. Treated like an idiot. Spoken to like a child. Poor reception. Chemicals and cleaning equipment left in small old poorly maintained room. Very expensive. Stay elsewhere.
really liked this property the owners had gone the extra mile to make the rooms really appealing and of a high standard beautifully decorated and with a good touch of Metro chique. Highly recommend this place as a very comfortable well appointed and considerate place place to stay. The staff are cool too. They have a good sense of humour and love their job. I just loved staying here for the week on a business trip.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 139 reviews