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Best Western Ellerslie International

4.0 out of 5.0

Recent guest reviews

really liked this property the owners had gone the extra mile to make the rooms really appealing and of a high standard beautifully decorated and with a good touch of Metro chique. Highly recommend this place as a very comfortable well appointed and considerate place place to stay. The staff are cool too. They have a good sense of humour and love their job. I just loved staying here for the week on a business trip.

We stayed here with our baby for 7 nights. I was pleasantly surprised by how lovely the room was. It was very clean and had very nice toiletries closing facial and body cleaner. There are plenty of restaurants within walking distance from the hotel and an on site laundry if you need to do washing. Each day when I left for the morning I would come back and the room was made up. It was so refreshing. We have stayed at a number of places in Auckland and have found this by far the best. We are definitely coming back.

I travel to NZ for business and have been so impressed by this motel. Perfect location, great new rooms with all modern appliances, free wifi, free parking and a restaurant that serves a full menu that delivers, can't go past the lamb shanks! After many disappointing hotels in the city, I have been very impressed and enjoy staying here, it makes business travel relaxing. A motel focussed on business travellers with a personal touch and great service. I will definitely be back, thanks for your hospitality!

The room was clean and comfortable. Even though the restaurant was almost deserted,the meals for 4 of us came our really slowly with the last meal arriving almost an hour after the first. Had I not been so hungry I would have returned my meal as the steak was overdone one end and raw at the other. The veges were cold and we got shoestring fries when it said mash on the menu. The jus tasted very much like biso packet gravy, and we had to ask for this as it did not come with the meal initially. The staff were friendly and apologetic and offered us a free drink which was nice, however the service for breakfast the next day was equally slow and one of us had to leave for our meeting before she even got her cooked breakfast. The location however was excellent and staff were very friendly.

Booked this kind of last minute after a terrible experience in the city. Walked in to a wonderful receptionist. The room was so nice and clean and beds very comfortable. Such great value for money. Great location and service.

I regularly travel about the place, with odd reasons, but normally I hit the central city as what I do normally dictates that I need mobility. Looking at rates for places in the city though and adding on $40 parking charges per night led me to look a little further out, and thankfully I did! Online booking was difficult as there was an issue with accepting the type of validation, but that was sorted out with a phone call and dealt with very efficiently. Arriving on the day, I was greeted with a wonderful smile and prompt service - the only delay was caused by myself for turning up early, but they were very accommodating. The room was clean and very spacious, with every amenity catering for my needs. Free Wi-Fi was extremely useful. The front office staff were both very friendly and helpful, with any request met with a smile and pleasant conversation. Check-out was smooth and had me on my way without delay, with the only downside having booked my stay so short! Thank you and I will be returning soon.

My first impression when I arrived at the place was like it's an office or open mall converted into a hotel. All the rooms have a glass sliding doors with glass wall. If you open the curtains people can see you in your rooms. That said., ask for rooms on the 2nd floor if this will bother you. Otherwise your view is parking lot. Second. There is nowhere to go walking distance. Nothing to see around the area as it's located near a highway and what seems like residential area. You need a car. Consequently they have car rental. Renting is easy. Average $750 a day (insurance included) for a Toyota Corolla. Glad that the room we got is nice. Looks well kept and newly renovated. Quite comfortable and pleasant. No complaints there. Check it out is at 10am. Apparently this is how it is in New Zealand, I was told the lady at the front desk. Not being sarcastic here. She said that really how it is here and I believe her. Unfortunately she said they are 'getting' full. It just sucks if your flight is at 6pm and there's nowhere to go around the area without a car. "You're welcome to stay and wait at our lounge," she said. This is not a complaint. I like the place but it's just not that great for me. Just sharing my experience. If you want a hotel/motel that is walking distance from dining and shopping - this place is not it.

Highly recommend staying here, Auckland has a real shortage on hotel rooms so I could only pre-book one night, when checking in I explained my plans for the week, I was looked after with very friendly, personal and excellent professional service. The rooms (I stayed in x2 on my visit, after an overnight trip to Napier) were perfect and the amenities were second to none, most hotel rooms I have stayed in there is a shortage of accessible power sockets, in both rooms I stayed in not only were there an abundance of easily accessible power sockets but there were also fast charge USB sockets available as well as bluetooth connectivity, there was a kitchenette and a Lazy Boy reclining chair! Some highend 5 star hotel owners need to spend a night or two in the BW Ellerslie to learn a thing or two about what makes for a well thought out excellent guest experience, right from when you check in with the efficient, helpful and friendly reception staff making you feel like you are the most important person there, to the room service staff who went out of their way to check with me and fit around my plans when spending one of the days mostly catching up with work in my room, you can tell by the smiles from everyone the management of this hotel care about their staff and it shows, to the aforementioned amenities which made my stay all the more pleasant. If you need a place to stay in this area you do not need to look elsewhere.

We chose this hotel because of its location to where we were attending a concert. It had been a busy few days for them so our room wasn't ready upon arrival but the staff made us very welcome in their house bar and were so friendly. Shuttle service provided for a small charge to the concert which was great. Rooms although a bit tired were comfortable and clean.

I attended a theatre show and chose this hotel because of location, and that it has a swimming pool. Parking is available and there are plenty of spaces. I liked this place. It was comfortable and quiet. The bed was really comfortable. The room and bathroom were nicely decorated and it looked and felt clean. There is a hill, and the room that I had was on the second floor. But the way the parking is set up, you can park and reach your room with no stairs, so if you aren't good with stairs, this is a bonus. The weather was a bit cool for a swim so no review on that. I would definitely recommend this hotel.

2 Wilkinson Road, Ellerslie Auckland

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Ellerslie within 2 miles (3 km) of Ellerslie Racecourse, Best Western Ellerslie International is within a few miles (5 km) of One Tree Hill Domain. This 4-star motel has 54 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free self parking. Mercy Ascot Hospital and Sylvia Park are also close to this Auckland motel.


Dining

This motel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start your day off right with continental breakfast, which is served for a fee from 7:30 AM to 9 AM.


Rooms

All 54 air-conditioned rooms feature refrigerators, coffee makers, and free weekday newspapers. Guests can expect to find WiFi and 32-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of Best Western Ellerslie International have access to an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include 3 meeting rooms, a conference center, and a business center.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Premium Suite, 1 King Bed, Kitchenette (Spa Bath)

King 1 | Sleeps 2

Premium Suite, 1 King Bed, Kitchenette (Shower)

King 1 | Sleeps 2

Standard Room, Multiple Beds

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 128 reviews