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Recent guest reviews

Flashing lights at night were pretty interesting. The property had a bar or night club where quite a few people came.

Poor customer service. Roaches in the room, cable was out, beds were nasty, no trash cans, floors were filthy, got charged twice. Just an overall awe full place to stay!!!

There was trash that haven't been thrown away, and there was left over food in the microwave.

The property had a lot of graffiti written all over the hotel rooms mattresses were flipped over and other rooms with the curtains wide open. And on top of that people were selling drugs out of the hotel and bring and hookers in and out. We had to call the police to get my ID back from the owner. And the police officer told us that they have had repeated phone calls of drugs and hookers and domestic violence in the hotel.

I wish there were something good I could say about this place, but I was so disappointed with the service that I received!

I didn't like anything. It was a nightmare. The worst hotel I've ever stayed in.

Room had roaches and only 3 Cable Channel. Overall cleaniness not good

The property don’t exist. It was destroyed about 3 years ago.

Drug deals going down, police officers patrolling and told us not to stay there. Rooms weren’t ready at ck in, was told it would be 2 more hours because they were understaffed. The pictures don’t represent the hotel. Was charged after I told them I could not wait 2 more hours! Has been a mess.

There was no television in the room. The telephone didn't work. The tub was so stained. The mattress had lumps. Had to get key rekeyed every time I leave and come back. There was so much water outside the door when i get in my car. Guess, you pay for what you get!

It was a good value for the money. I would stay there again.

I did not stay as I was not pleased with how the place looked or the clientele. I also was not pleased with being required to pay a $100 deposit just to check in on top of paying for my room

E US 280 Bypass Phenix City AL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Bar/lounge

Columbus Georgia Convention & Trade Center is within 2 miles (3 km) of OYO Hotel Phenix City Central while other popular attractions such as Columbus Civic Center are within 3 miles (5 km). This 25-room hotel welcomes guests with in-room amenities like microwaves, coffee makers, and TVs.


Dining

At the end of the day, relax with a drink at the bar/lounge.


Rooms

All 25 air-conditioned rooms feature microwaves, coffee makers, and safes. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

Guests of OYO Hotel Phenix City Central enjoy access to free WiFi in public areas, a seasonal outdoor pool, and a meeting room. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include a computer station, free newspapers, and a banquet hall.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Suite, 1 Bedroom

1 Queen Bed | Sleeps 2

Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Guest reviews for OYO Hotel Phenix City Central

Everyone (9) Couples (2) Family (9)
5
Business Business Family

Flashing lights at night were pretty interesting. The property had a bar or night club where quite a few people came.

By on Mar 29, 2021

Review comment responded on Mar 30, 2021

Thank you so much for the amazing feedback! We will put in our efforts to provide consistent service every time. Regards, Joe

1
Everyone

By on Oct 27, 2020

Review comment responded on Oct 28, 2020

Hi, We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Grace

1
Friends

Poor customer service. Roaches in the room, cable was out, beds were nasty, no trash cans, floors were filthy, got charged twice. Just an overall awe full place to stay!!!

By , from Maryland on Sep 7, 2020

Review comment responded on Sep 9, 2020

Hi, Richard! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Leo

3
Family

There was trash that haven't been thrown away, and there was left over food in the microwave.

By , from Dothan, Alabama on Jun 21, 2020

Review comment responded on Jun 22, 2020

Apologies for the problems you had faced, Henry! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Marie.

1
Partner Couples Family

The property had a lot of graffiti written all over the hotel rooms mattresses were flipped over and other rooms with the curtains wide open. And on top of that people were selling drugs out of the hotel and bring and hookers in and out. We had to call the police to get my ID back from the owner. And the police officer told us that they have had repeated phone calls of drugs and hookers and domestic violence in the hotel.

By , from Ludowici GA on Jun 13, 2020

Review comment responded on Jun 15, 2020

Hi, Tremell! We truly regret the inconvenience caused. We have immediately shared the feedback to our concerned team to look into this concern so that our other guests should not face such trouble further. Hope to make your future experience delightful and we assure you that we will not let you down this time. Have a great day! Regards, Chris

4
Everyone

By on May 28, 2020

Review comment responded on May 29, 2020

Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Jackson

4
Everyone

By on May 3, 2020

Review comment responded on May 4, 2020

Thanks for the positive rating. Hope to welcome you again soon. Regards, Jake

1
Everyone

I wish there were something good I could say about this place, but I was so disappointed with the service that I received!

By on Apr 30, 2020

Review comment responded on May 1, 2020

Sorry for the unpleasant experience you had with us. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Joel

1
Family Family

I didn't like anything. It was a nightmare. The worst hotel I've ever stayed in.

By on Apr 28, 2020

Review comment responded on Apr 29, 2020

Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, George

1
Everyone

By on Mar 27, 2020

Review comment responded on Mar 28, 2020

Hi, Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jordan

OYO Hotel Phenix City Central

1700 E US 280 Bypass, Phenix City, AL 36867
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