The pool needs to be properly cleaned and scrubbed. Staff should be provided with a customer service training, (the lady at the breakfast room was rude, not the young lady, she was a sweetheart ) and one of the housekeeping ladies was very disrespectful. The hotel is in urgent need of renovations and repairs. The breakfast room should have more waffle machines to avoid waiting so long to get a waffle. The shower was horrible, stained and the shower head is from the 18th century. Do not recommend unless you’re on a budget and have no other option…
Sheet which was put on the bed had a burn (hole). Could not get sleep due to noises outside and also False Fire Alarm went on in the middle of the night. Room was not clean, window glass has lot dirt marks and not clean to have a good view outside. Water in the washbasin was draining very slowly.. Over all had a bad experience except for breakfast which was okay.
Staff was very friendly, limited choice on breakfast
Very nice and clean room
I’ve never experienced such a mess. Our 1st room was disgusting and smelled like smoke. We asked to move and they charged me another $45! All because I booked through Orbitz and not them. So many additional fees! Early check in (waved) and early checkout (waved) because I pitched a fit. The pool was dirty and very cloudy. We wouldn’t swim in it. They should a beach by the bay but we couldn’t find it nor did it look safe. The maid was perfect! They took very good care of our 2nd room. I would not recommend this hotel.
The front desk agents were very nice at check in and check out.Property needs upkeeping, remodeling, cleaning
Have stayed here every year it is always great
Quiet
It's was not a hotel for a vacation
Highly recommend
Very good
Nice and quiet place very clean
The room had holes in the bathroom door. Moldy smell coming from air conditioner. Bathtub dirty. Large crack in the window. I would not stay there again.
We have been going here for the past 5 years and they have never turned us away great hotel
The property was absolutely nothing like the advertised picture and the rooms that were open because they were being cleaned were Horrific!
Ramada by Wyndham West Atlantic City places you within a leisurely stroll of Atlantic City Expressway Visitor Welcome Center and Lakes Bay. This 140-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 9:30 AM. Order from room service to satisfy your hunger without leaving your room.
Guests can expect free WiFi and 32-inch TVs with satellite channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
Guests of Ramada by Wyndham West Atlantic City enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. You can take advantage of free parking, along with a train station shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a seasonal outdoor pool, free newspapers, and a terrace.
The pool needs to be properly cleaned and scrubbed. Staff should be provided with a customer service training, (the lady at the breakfast room was rude, not the young lady, she was a sweetheart ) and one of the housekeeping ladies was very disrespectful. The hotel is in urgent need of renovations and repairs. The breakfast room should have more waffle machines to avoid waiting so long to get a waffle. The shower was horrible, stained and the shower head is from the 18th century. Do not recommend unless you’re on a budget and have no other option…
Sheet which was put on the bed had a burn (hole). Could not get sleep due to noises outside and also False Fire Alarm went on in the middle of the night. Room was not clean, window glass has lot dirt marks and not clean to have a good view outside. Water in the washbasin was draining very slowly.. Over all had a bad experience except for breakfast which was okay.
Staff was very friendly, limited choice on breakfast
Thank you for your five out of five evaluation and positive feedback. We look forward to seeing you again soon.
Very nice and clean room
Thank you for your five out of five evaluation and positive feedback. We are happy to hear your room was nice and clean. We look forward to seeing you again soon.
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
I’ve never experienced such a mess. Our 1st room was disgusting and smelled like smoke. We asked to move and they charged me another $45! All because I booked through Orbitz and not them. So many additional fees! Early check in (waved) and early checkout (waved) because I pitched a fit. The pool was dirty and very cloudy. We wouldn’t swim in it. They should a beach by the bay but we couldn’t find it nor did it look safe. The maid was perfect! They took very good care of our 2nd room. I would not recommend this hotel.
We apologize your experience was anything less than completely satisfying. Most guests love our clean comfortable fresh smelling rooms and our friendly customer service. We are sorry we could not meet your expectations.
The front desk agents were very nice at check in and check out.Property needs upkeeping, remodeling, cleaning
Thank you for your feedback. We look forward to seeing you again soon.
Have stayed here every year it is always great
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.
Quiet
Thank you for evaluating our property. We are glad you found it quiet. We look forward to seeing you again soon.
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.