Excellent 1 bd 1 bth unit with ample kitchen appliances and equipment, making a short-term stay feel like home. Each unit has a lovely patio. The breakfast offers sufficient options with both cold and hot, sweet and savory choices. Easy parking, and the Wi-Fi is very reliable. I'll definitely return on my next business trip.
Room had roaches. First room smelled of mildew and had a big wet spot on carpet. My daughter was hurt in the bathroom due to the floors getting wet because shower curtains don’t reach the floor to seal the water in.
Very nicely appointed rooms with all the conveniences for a long term stay
I thought it was a lot for your money. It was clean and close to where i wanted to go .
The location was quiet and for the most part clean, and the bed was comfortable. There was a massive cockroach in the kitchen and I saw probably a dozen more while walking the property
My nieces stay in room 524 they went to the pool came back and the woman said she was from house keeping they she did not clean she only made the bed they why was she there after hours they got into a dispute the next night they all went out my niece noticed a shirt that she bought was missing brand new this is the second incident i have with this hotel and I'm not using this hotel again it's bad business when you cannot trust the staff someone you my credit card the first time i visits this hotel i am very disappointed and its a nice place but i won't be back i don't feel safe leaving my things in the room
Loved the interior design. Hated the customer service. We were assigned a room and after we moved in within minutes we were asked to move again. No apologies and no assistance to help us move. I doubt if i will ever stay here again. Suggesting asking for customer survey immediately after the checkin
I like that they were apartment styled. Staff was very friendly. Dislike the breakfast, covid has been around for a while so hot breakfast need to return. All the other hotels have returned back from on the go breakfast so this one need to as well
The hot water didn't stay hot long.. no one told me about there was no breakfast
Everything was great the food the room and the people
Thr property looks and feels like apartments. The units are in separate buildings with living rooms, kitchens and patios/balconies. So if this is not what you are looking for or wanting-keep looking. But it is a well maintained place and we enjoyed it.
Location, property maintenance, quality of rooms. A1 all around.
Clean hotel by the major roads & restaurants. Quiet & clean.
Nice and quiet and very friendly and helpful staff...I will keep on coming back
The location is very convenient; however, I thought the kitchenette was a bit smaller than other places I’ve stayed, and the bed was not comfortable at all.
the room was exactly what i booked and wanted. the check in was nice and easy as well as the check out.
We have stayed at this Residence Inn before and are as pleased as with our last visit. Staff very accommodating. We were travelling with elderly parents, so this was perfect! Everyone has their own space & privacy, but we are still able to be right there if they need assistance. We will certainly stay here in the future when visiting family in the area.
Located within 2 miles (3 km) of Avalon, Sonesta ES Suites Atlanta Alpharetta Windward is within 3 miles (5 km) of Northside/Alpharetta Medical Campus. This hotel has 103 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and a gym.
Free buffet breakfast is served each morning from 6:30 AM to 10:00 AM.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are also available. Housekeeping is available on request.
Guests of Sonesta ES Suites Atlanta Alpharetta Windward enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for USD 6 per night. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Excellent 1 bd 1 bth unit with ample kitchen appliances and equipment, making a short-term stay feel like home. Each unit has a lovely patio. The breakfast offers sufficient options with both cold and hot, sweet and savory choices. Easy parking, and the Wi-Fi is very reliable. I'll definitely return on my next business trip.
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.
Room had roaches. First room smelled of mildew and had a big wet spot on carpet. My daughter was hurt in the bathroom due to the floors getting wet because shower curtains don’t reach the floor to seal the water in.
Thank you for the review. We look forward to seeing you again soon!
Very nicely appointed rooms with all the conveniences for a long term stay
Thanks for your positive feedback. We look forward to welcoming you again soon.
I thought it was a lot for your money. It was clean and close to where i wanted to go .
Thank you for your response. We look forward to welcoming you again soon.
The location was quiet and for the most part clean, and the bed was comfortable. There was a massive cockroach in the kitchen and I saw probably a dozen more while walking the property
Thanks for staying with us. We appreciate your feedback!
My nieces stay in room 524 they went to the pool came back and the woman said she was from house keeping they she did not clean she only made the bed they why was she there after hours they got into a dispute the next night they all went out my niece noticed a shirt that she bought was missing brand new this is the second incident i have with this hotel and I'm not using this hotel again it's bad business when you cannot trust the staff someone you my credit card the first time i visits this hotel i am very disappointed and its a nice place but i won't be back i don't feel safe leaving my things in the room
Thank you for your feedback. We will be addressing your concerns.
Loved the interior design. Hated the customer service. We were assigned a room and after we moved in within minutes we were asked to move again. No apologies and no assistance to help us move. I doubt if i will ever stay here again. Suggesting asking for customer survey immediately after the checkin
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
We are so pleased that you were so pleased. We hope to see you again soon.