Not the best service. Hardly any staff wearing masks indoors. Had to ring a bell at front desk to get attention. No receipt on checkout —sorry but I prefer paper receipts. Carpet in room was quite stained. Walls are thin: couple in the next room was going at it numerous times during the night and woke us up every time. Oh well….
The gentleman who we primarily interacted was one of the most professional/personable people I've had the pleasure of dealing with at any establishment in a long time.
Mask wearing amongst guests was not enforced in common areas. I saw a guest speaking to the woman at the desk without a mask and she said nothing. Also guests at breakfast area with no masks.
Nice place and nice staffs. Clean Suite room. Close to freeway gas station and Costco. Very convenient.
Room is not clean and lot of people litter out side with loud music with open liquor bottle. I prefer find other hotel room because of covid-19. I don’t think this owner or room cleaner follows CDC rules...
The location and the cleanliness. I would gladly stay there again.
The friendiness of the staff; the quality of the breakfast; the size of the guest rooms; the location
We have stayed there before and found it OK, but this time we had one night when the room was not fully serviced, bed not made but towels changed, don't know if vacuumed or not. Complained to desk but no adjustment made or contact next day..this was at 10:00 p.m. when discovered. Also we were charged for breakfast thru Orbitz, $80.00 total, but there was no screening at property. Scam by Orbitz?? Not happy!!
I didn’t care much for the breakfast. There didn’t seem to be a variety of food and the food that was there wasn’t good. The sausage link was salty, the eggs were crumbly, the oatmeal was cold, the strawberries were bruised or mushy, they had biscuits and breads for toast but no strawberry preserves or fruit spread of any kind, just a big community-sized jar of peanut butter (How is that sanitary if everyone is just digging in?). I asked if they had any jellies and was told “No, they ran out”.....How do you run out of breakfast essentials on a Saturday at 9am? Even the coffee was lukewarm. Soooo I had potatoes and grapes for breakfast because at least those were fresh and tasty. I guess I was disappointed because they have these really appetizing posters in the elevators that advertise the new varieties that are available for breakfast but I didn’t see any of that! Sunday morning was the same. We walked in to see what was available and walked right back out to pay for breakfast elsewhere again. I reeeeeally wanted to like it!!
Even though I paid extra for late arrival they didn’t have my reservation ready. Parking was horrible I’m disabled and they had very few handicapped spots. We didn’t receive enough towels. Room was not clean before hand. Trash on side of bed under bedskirt, and trash when we pulled out sofa bed and stains on couch were disgusting. Couldn’t move tv enough to be able to watch it on far bed. Clerk at counter told me no laundry service of guests items when there was a laundry pick up bag in room which made no sense. Very disappointed for the money spent.
Great service staff! Very professional and friendly! Room was very good value for the price.
It was a nice hotel. Wish there was a filter water dispenser instead of just a water fountain.
Hyatt Place Atlanta / Alpharetta / Windward Parkway is located within a few miles (5 km) of Avalon and Northside/Alpharetta Medical Campus. This 3-star hotel has 127 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. This hotel is home to a café and a bar/lounge. Get a pick-me-up at the coffee shop/café.
The 127 accommodations feature sitting areas. 42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Sofa beds, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
Renovated in 2016, Hyatt Place Atlanta / Alpharetta / Windward Parkway offers a 24-hour gym, free WiFi in public areas, and conference space. There's free parking and a free area shuttle. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Not the best service. Hardly any staff wearing masks indoors. Had to ring a bell at front desk to get attention. No receipt on checkout —sorry but I prefer paper receipts. Carpet in room was quite stained. Walls are thin: couple in the next room was going at it numerous times during the night and woke us up every time. Oh well….
The gentleman who we primarily interacted was one of the most professional/personable people I've had the pleasure of dealing with at any establishment in a long time.
Dear Domonic, Thank you for your positive review. Thank you for staying with us and we are looking forward to satisfy you again in the future. It was a real and sincere pleasure being at your service. Best regards
Thank you for your positive feedback. See you soon!!
Mask wearing amongst guests was not enforced in common areas. I saw a guest speaking to the woman at the desk without a mask and she said nothing. Also guests at breakfast area with no masks.
Dear Guest, Thank you for sharing your honest feedback related to your recent stay. We have shared this feedback with our team as a reminder to offer guests masks that are not wearing them in our public spaces. We do provide them at the desk for those that may have left in their vehicles or rooms. Thank you for being our guest & Happy Holidays! Hotel Management
We appreciate you taking the time to share such a great review. I will make sure to pass along this review as our team enjoys reading when our guest has had such a great stay!
Nice place and nice staffs. Clean Suite room. Close to freeway gas station and Costco. Very convenient.
Thank you Ary for your outstanding review! We are always happy to hear when our guest have had such a great stay!
Room is not clean and lot of people litter out side with loud music with open liquor bottle. I prefer find other hotel room because of covid-19. I don’t think this owner or room cleaner follows CDC rules...
Our sincere apologies that your stay did not meet your expectations. It is absolutely our goal and passion to provide every one of our guests with a warm and memorable stay. My team is working very hard during this challenging time to ensure our rooms are clean, safe and exceed all recommended industry standards including our very own AimClean program that utilizes the best training and products available. We’ll be sure to share your review with our entire team and appreciate you making us aware of this situation. Again, thank you so much and please accept our sincerest apologies.
The location and the cleanliness. I would gladly stay there again.
On behalf of Hyatt Place Atlanta/Alpharetta/Windward we would like to thank you for your most recent visit to our hotel. It was truly a pleasure to serve you. I am glad to hear that the accommodations and service were to your liking, as complete satisfaction is our goal at Hyatt Place Alpharetta. We would love to have the pleasure of seeing you as a regular guest.
Dear Timothy, Thank you for taking the time to share your feedback after your stay with us. Sorry to hear that we did not meet your expectations. Meanwhile regarding the masks wearing, our staff is vaccinated so no masks mandatory on public areas, same requirement as per the state law. Concerning your receipt, your booking was prepaid so you have a receipt emailed to you. Again thank you for your visit.