I loved the service. everything was perfect ...............................................................................................................................................................................................
Staff is never available when you need them. Heard gun shoots near or in front of the property
The lady at the front desk was very rude . They also have alot of hidden extra costs that they dont make you aware of until check in
The vending machines in the lobby could stand to be upgraded with a credit card reader and filled better, the drink machine was almost completely empty.
I have a regular at motel6 whenever I come for academic function in Atlanta. It’s very neat, affordable, and janitors do great job.
They told me that it was dog friendly however when we got there it was not true. The woman working ran my credit card before I told her that I consented it. She was extremely rude and unhelpful when I politely recommended they update their website and info through the orbitz site as well.
Liked the location which is walking distance to Georgia Aquarium, Centennial Park, National Center for Civil and Human Rights. The room was clean and the staff allowed me to have my room by 9 am. I stored my luggage and returned in the late afternoon. Only negative was some of the guests seemed unruly and loud. For one night it was okay for the price.
Motel 6 was suprising cleaner than I expected. Staff very accommodating.
I was promised a smoking room. But when I got to the hotel I was told that there is no smoking. I was also told after I got there that I have to pay an extra $15 for parking. At that point I decided not to stay.I was told that my credit card would be refunded.
Ben at the front desk provided us with terrific service! He was warm, welcoming and went above and beyond to ensure we were well cared for.
The dude at the check in desk was a real jerk! Wanted to punch him!
It was well laid out and there was plenty of parking. Vending machines could be updated, not equipped to take cards or bigger bills.
Front desk representatives were awesome! Cleaning crew did the minimum. Was not impressed by the way the cleaned up rooms.
The staff are the worst! The older gentleman working the night shift wouldn't let me into the hotel because he couldn't find my reservation. I was locked out for hours until I was able to slip in with other guests. Even then he stopped me and threatened to "call the authorities." He continued to be unable to find my reservation despite the fact that I had a key and could show the reservation on my phone. Apparently the hiccup was my zip code. NEVER AGAIN! Honestly, if orbitz continues to carry this property I will begin to question their judgment.
The Good: This place is incredibly clean and in great condition for the age. The Bad: Who the hell cuts the coffee at 10 in the morning when checkout is 11:00? Tommy, that's who
It was close by downtown. No microwave to warm up food in the room.
Was very close to town could walk anywhere we needed to go was very convenient
It was terrible. Hair in the bed and sink. Roaches in the bathroom. I will ever stay there again
Located in Downtown Atlanta, Motel 6 Atlanta, GA - Downtown is a leisurely stroll from popular sights such as AmericasMart and World of Coca Cola. This 66-room motel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.
The 66 rooms have free local calls. Guests can expect free WiFi and flat-screen TVs with cable channels.
Motel 6 Atlanta, GA - Downtown features free WiFi in public areas and a vending machine. Self parking is offered for USD 15 per night. The 24-hour front desk has staff always at the ready.
I loved the service. everything was perfect ...............................................................................................................................................................................................
Staff is never available when you need them. Heard gun shoots near or in front of the property
Hi Ariel, We are sorry to hear that you did not have a wonderful stay with us. We regret the fact that you had some difficulty in reaching out to our staff. This is not the usual feedback that we get, and we want you to know that we will look into this and bring this to our team's attention. We have also noted the other aspect of your visit that was disconcerting for you, and we have forwarded your comments to management for review. Thank you for considering our accommodation for your stay in Atlanta and for taking the time to post your review. We appreciate both. Best Regards, Motel 6 Atlantic Downtown Customer Care Team
Dear guest, Thank you for the positive rating. We really appreciate it. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to the area. Best Regards, Motel 6 Atlantic Downtown Customer Care Team
The lady at the front desk was very rude . They also have alot of hidden extra costs that they dont make you aware of until check in
Dear guest, Thank you for your review. We strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations entirely. At Motel 6 Atlanta Downtown, we are known for our professional, friendly, and helpful staff, and we are sorry to receive your comment in relation to your experience. This is not the usual feedback that we get, and we apologize if our hospitality left something to be desired on this occasion. We will ensure that our front desk personnel is aware of your impression and see to it that we provide better customer service moving forward. We have also noted your observation about hidden costs. Please know that all of our charges are mentioned on all websites. Our charges comprise room rate and tax, parking at $15, and a room rent deposit of $150. All are listed across all platforms. Thank you for trusting us with your business and taking the time to share your feedback. We appreciate both. Best Regards, Motel 6 Atlantic Downtown Customer Care Team
The vending machines in the lobby could stand to be upgraded with a credit card reader and filled better, the drink machine was almost completely empty.
Thank you for sharing your thoughts on your recent stay, we are pleased to have provided you with a good stay, and we trust that you enjoyed your visit to Atlanta. Thank you for your constructive feedback in relation to our vending machines. We will ask our team to ensure that they are restocked regularly. We appreciate your review, and we hope to have the opportunity to host you again before long. Best Regards, Motel 6 Atlantic Downtown Customer Care Team
I have a regular at motel6 whenever I come for academic function in Atlanta. It’s very neat, affordable, and janitors do great job.
We were pleased to host you at our hotel once again, thank you for making our hotel your home from home in this area. It is always our pleasure to host you, and we hope to do so many more times in the future. Best Regards, Motel 6 Atlantic Downtown Customer Care Team
They told me that it was dog friendly however when we got there it was not true. The woman working ran my credit card before I told her that I consented it. She was extremely rude and unhelpful when I politely recommended they update their website and info through the orbitz site as well.
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
Liked the location which is walking distance to Georgia Aquarium, Centennial Park, National Center for Civil and Human Rights. The room was clean and the staff allowed me to have my room by 9 am. I stored my luggage and returned in the late afternoon. Only negative was some of the guests seemed unruly and loud. For one night it was okay for the price.
Hi Cole, Thank you for your review, we are always interested in hearing our guests views of our property. We are always happy to facilitate our guests with an early check-in when business permits, and we are pleased to have been able to do so for you. We are pleased that you had a good stay with us, and that both our location and the cleanliness of our room pleased you. It is a shame that your stay with us was spoiled by noisy neighbors; unfortunately, not all of our guests have the appropriate level of consideration for one another, and we are very sorry for the discomfort that this caused you. In the unlikely event that this happens again on a future stay, please do let us know, and we will ask the guests to keep the noise level down, or move you to another room. We hope to have the opportunity to give you a quieter, more peaceful stay in the future. Best Regards, Motel 6 Atlantic Downtown Customer Care Team
Motel 6 was suprising cleaner than I expected. Staff very accommodating.
We very much appreciate your five-star review; thank you very much. We always aim to exceed our guests' expectations, and it is most rewarding to hear that we have done so for you. We are delighted that you had a wonderful stay here, and we hope to have another opportunity to welcome you back very soon. Best Regards, Motel 6 Atlantic Downtown Customer Care Team
I was promised a smoking room. But when I got to the hotel I was told that there is no smoking. I was also told after I got there that I have to pay an extra $15 for parking. At that point I decided not to stay.I was told that my credit card would be refunded.
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
Dear guest, thanks for your positive feedback. It is bound to put a smile on our faces for the rest of the day. The entire staff is delighted with the fact that we could make your stay so wonderful. We hope you do provide us the pleasure of hosting you again. Best Regards, Motel 6 Atlantic Downtown Customer Care Team