Checking in was a surprise, as when I walked through the front door, it felt like I was about to fall through the floor. The floor was severely damaged and uneven, making it difficult to walk on and find safe footing. The floor in the entryway, kitchen, bathroom, and 2nd bedroom felt soft and spongy and could have been collapsing as well. After reporting this and speaking with the host, a minimal refund was offered, even though I had left after the first night. The companion company they work with was difficult to deal with, and for this reason, I will not be rebooking. The reasons and excuses for not informing me about the damage before I arrived, as well as the cause of the damage, seemed suspicious. I hope others have a better experience. Very disappointed and a Very Pricy Mistake.