Rooms are extremely old and in rough condition. The deadbolt didn't lock, the room smelled like burnt shrimp, and the bed was harder than the floor. Staff was very friendly, warm and accommodating however!
Convenient location to highway. Dirty room, no ice machine(in Atlanta! ), property in poor condition( fallen tree), other guests at front desk had complaints.
Cockroaches everywhere!!! No sofa bed as described. Slept in a recliner.
Room was ok if you just need to spend the night. Bathroom sink was full with hairs, no toilet paper and we had to go and ask for a shower curtain. Sofa bed didn’t had any extra sheets. Location was very convenient for us since we needed to be close. To the children’s hospital. There is a shopping area right beside and the mall is 5-8 min way form it
Very nice room for the price great safe location. Nice hot shower
Please check the beds. Had to move to another room. Hot water is cold. Staff very nice. I wouldn't ever stay again.
Fire alarm went off at 3:30am for 30 minutes, no apologies nor explanations. Hair inside of shower, small fridge and on blanket. Air conditioner broke was moved to a different room with hair on blanket as well, disgusting dirty hallways with dead roaches. Chose this place for pet friendliness which it was but given wrong information twice for pet fees. Overall ok for traveling with your dogs just take along cleaning supplies, and your own bedding, as far as without pets...NEVER AGAIN.
Lady at front desk was great. Room was extra clean and bed was comfy
Terrible all around no where 3.5, dirty room, toilet not cleaned, smelled like cigarettes
Dirty room. Even questioned whether sheets had been changed.
Not on weekend too much partying loud music a d arguing.
Located in Perimeter Center within a mile (2 km) of Perimeter Mall, Extended Stay America Suites Atlanta Perimeter Hammond Drive is within 2 miles (3 km) of Art Institute of Atlanta. This hotel has 129 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 129 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Extended Stay America Suites Atlanta Perimeter Hammond Drive features free WiFi in public areas, coffee in a common area, and laundry facilities. There's free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
Rooms are extremely old and in rough condition. The deadbolt didn't lock, the room smelled like burnt shrimp, and the bed was harder than the floor. Staff was very friendly, warm and accommodating however!
Thank you for choosing our hotel. We are sorry for the issues you encountered in your room and regret the disappointing stay you had. We have taken note of your comments and have shared it with the housekeeping and maintenance teams so that we can improve our service and facilities going forward. On a positive note, we are pleased you liked our associates. We hope you will give us a chance in the future so that we can make it up to you. Sincerely, Hotel Management
Convenient location to highway. Dirty room, no ice machine(in Atlanta! ), property in poor condition( fallen tree), other guests at front desk had complaints.
Thank you for reviewing your stay. We apologize for the cleanliness issues you encountered in your room. Please be assured that we have discussed your concerns with our housekeeping team, and we're working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. Kindly note, every room has a full-size refrigerator which includes ice trays for our guests' convenience, and that is why we do not have the ice machine on the floors. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Cockroaches everywhere!!! No sofa bed as described. Slept in a recliner.
Thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for the insects in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We are also sorry for not meeting your expectation and hope you will consider staying with us again for a much better experience. Sincerely, Hotel Management
Room was ok if you just need to spend the night. Bathroom sink was full with hairs, no toilet paper and we had to go and ask for a shower curtain. Sofa bed didn’t had any extra sheets. Location was very convenient for us since we needed to be close. To the children’s hospital. There is a shopping area right beside and the mall is 5-8 min way form it
Thank you for being our guest. We are pleased to know you liked our location close to many places and that you had a pleasant visit. However, we are sorry for the issues you encountered in your room. Your feedback has been shared with the housekeeping team to be more diligent with their efforts. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
We are very disappointed that we failed to deliver the exceptional stay you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will return so we can make it up to you. Sincerely, Hotel Management