The staff at the hotel was very nice and had great customer service.
Great area in general. Plenty of restaurants and shops,
Problem with Shower curtain so the bathroom flooded,not fixed during stay.
My room was filthy it smelled like a puppy or some type of animal in there, also there were roaches in my room and a water bug. This is ridiculous I had to take pictures of this room. Just horrible stay I would never rent from them again!!!! You guys should remove them from your account I would love to have some type of conversation for the horrible experience that I had and they also double book my room so when I got there I had to pay for a upgraded room just to stay there for the night just a horrific experienced. I would like to submit the pictures to the room if possible.
good location. bed is ok. parking limited. grounds rundown and dirty. much better elsewhere.
Rooms are extremely old and in rough condition. The deadbolt didn't lock, the room smelled like burnt shrimp, and the bed was harder than the floor. Staff was very friendly, warm and accommodating however!
Convenient location to highway. Dirty room, no ice machine(in Atlanta! ), property in poor condition( fallen tree), other guests at front desk had complaints.
Cockroaches everywhere!!! No sofa bed as described. Slept in a recliner.
Room was ok if you just need to spend the night. Bathroom sink was full with hairs, no toilet paper and we had to go and ask for a shower curtain. Sofa bed didn’t had any extra sheets. Location was very convenient for us since we needed to be close. To the children’s hospital. There is a shopping area right beside and the mall is 5-8 min way form it
Located in Sandy Springs within a short walk of Northside Hospital Atlanta, Extended Stay America Suites Atlanta Perimeter Hammond Drive is within a mile (2 km) of Perimeter Mall. This hotel has 129 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
Extended Stay America Suites Atlanta Perimeter Hammond Drive features free WiFi in public areas, conference space, and coffee in a common area. There's free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and a vending machine.
The staff at the hotel was very nice and had great customer service.
Great area in general. Plenty of restaurants and shops,
Problem with Shower curtain so the bathroom flooded,not fixed during stay.
Dear Richard, Thank you for choosing us. We are glad you had a pleasant stay. However, we are sorry for the inconvenience caused to you in your suite. Our maintenance team is already working on the concern, which will fix immediately. Please give us a chance to provide you with the flawless stay you deserve on a future visit. Sincerely,Hotel Management
My room was filthy it smelled like a puppy or some type of animal in there, also there were roaches in my room and a water bug. This is ridiculous I had to take pictures of this room. Just horrible stay I would never rent from them again!!!! You guys should remove them from your account I would love to have some type of conversation for the horrible experience that I had and they also double book my room so when I got there I had to pay for a upgraded room just to stay there for the night just a horrific experienced. I would like to submit the pictures to the room if possible.
Dear billy, please accept our apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again and corrective measures are taken. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
good location. bed is ok. parking limited. grounds rundown and dirty. much better elsewhere.
Scott, on behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
We are very disappointed that we failed to deliver the exceptional stay you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Rooms are extremely old and in rough condition. The deadbolt didn't lock, the room smelled like burnt shrimp, and the bed was harder than the floor. Staff was very friendly, warm and accommodating however!
Thank you for choosing our hotel. We are sorry for the issues you encountered in your room and regret the disappointing stay you had. We have taken note of your comments and have shared it with the housekeeping and maintenance teams so that we can improve our service and facilities going forward. On a positive note, we are pleased you liked our associates. We hope you will give us a chance in the future so that we can make it up to you. Sincerely, Hotel Management
Dear jamel, Thank you for choosing us for your recent visit to Atlanta. We are glad you loved your stay at our hotel and are pleased you loved our location, which is close to many eateries and shopping attractions. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Extended Stay America.Sincerely,Hotel Management