Laundry on site!!!!! I LOVE THIS AND THE COOKING OF BREAKFAST AGAIN!!!
The mob of children in the pool with no parents in site! No staff controlling what’s going on. Kids running the halls at 10 PM and shouting at adults about politics and threatening them.. despicable! Worst hotel experience I’ve ever had anywhere. Not to mention I booked a king suite 5 minutes before pulling up and supposedly it wasn’t available... SMH.
The room was extremely nasty old and set up it listed that the room had been remodeled but that was a lie it smells like
The staff are polite and informative. The rooms were clean and everything with our stay here has went well.
Did not like only one working elevatorother than that okay
2nd time staying here and it was nice just the same. Love the location close to good eats and shopping!
Very nice staff and the breakfast buffet was awesome!
When checking in the desk attendant was already frustrated with someone on the phone and was a little rude. Then they put me and my family in an ajoining room where there was no lock to keep the other guest from coming through the door. We slept with a chair against the door.
Website states a shuttle is available for locations within five miles. This is not accurate. Breakfast omelette line was painfully slow. Should have saved money and stayed elsewhere.
It is a motel. It looks cheap, it smells cheap. The decor is very tired The facilities are minimal. It is just below average hotel or above average motel
Was not told when booking hotel that it was under construction for starters pool was closed under construction bar was closed under construction room service was over they gave me a water and bag of chips parking lot was full they had no one shoveling but there were 4 guys just standing around front desk doing nothing etc....
Sadly the hotel was under remodeling & the pool was closed. The walls were paper thin & ourneighbors had the tv on all night.
This is my hotel from now on. I really enjoyed the breakfast in the manager special and all the other amenities the hotel had to offer. I will be back very soon .
We loved to take our children here on the weekends. It takes away from our busy schedule and we can just relax and have fun.
The hotel was fine. Lobby, breakfast, etc. Everything feels a little dated and old.
North Point Mall is within a mile (2 km) of Embassy Suites by Hilton Atlanta Alpharetta, and other popular sites like Avalon are within a couple of miles (3 km). This 3.5-star hotel has 150 rooms and welcomes guests with free breakfast, an indoor pool, and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
All 150 heated accommodations feature living rooms. Guests can expect WiFi, wired Internet, and 43-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include iPod docks, sofa beds, and microwaves. Housekeeping is available on request.
At Embassy Suites by Hilton Atlanta Alpharetta, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-out.
Laundry on site!!!!! I LOVE THIS AND THE COOKING OF BREAKFAST AGAIN!!!
The mob of children in the pool with no parents in site! No staff controlling what’s going on. Kids running the halls at 10 PM and shouting at adults about politics and threatening them.. despicable! Worst hotel experience I’ve ever had anywhere. Not to mention I booked a king suite 5 minutes before pulling up and supposedly it wasn’t available... SMH.
Hi and thank you for your feedback. I'm truly sorry about your recent experience with us and I can guarantee you that this is not standard for our property. We appreciate you letting us know so that we can work on fixing these issues. We hope that you give us another opportunity to serve you in the future.
The room was extremely nasty old and set up it listed that the room had been remodeled but that was a lie it smells like
I'm so sorry to hear about your room. We remodeled all of our guest rooms in Summer of 2018 and try to keep up with them with preventative maintenance. I truly apologize that this was not the case in your room. We will take your comments into consideration so that we can work on continuously improving our guest experience
The staff are polite and informative. The rooms were clean and everything with our stay here has went well.
We are so happy you enjoyed your stay! We look forward to seeing you soon!
Did not like only one working elevatorother than that okay
We apologize for the inconvenience with the elevator. We do have it back up and running 100%. We hope that you consider staying with us again in the near future.
2nd time staying here and it was nice just the same. Love the location close to good eats and shopping!
Thanks so much!
Very nice staff and the breakfast buffet was awesome!
Thank you for your feedback! We're glad that everything was great and hope to welcome you back to the property on your next visit to Alpharetta!
When checking in the desk attendant was already frustrated with someone on the phone and was a little rude. Then they put me and my family in an ajoining room where there was no lock to keep the other guest from coming through the door. We slept with a chair against the door.
Website states a shuttle is available for locations within five miles. This is not accurate. Breakfast omelette line was painfully slow. Should have saved money and stayed elsewhere.
It is a motel. It looks cheap, it smells cheap. The decor is very tired The facilities are minimal. It is just below average hotel or above average motel
Hi Sharon, Thank you for staying with us! We appreciate your great feedback and I'm so glad to hear that you enjoyed your stay. We hope to welcome you back in the near future!