2/10 Terrible
Kiarra J.
9 ene. 2025
No le gustó: Limpieza
Small inconvenience to family vacation
My family and I traveled to the Atlanta for the holidays. Upon checking into the home, we noticed that many of the items in the kitchen were not clean specifically dishes, utensils & the drawer under the stove. This drawer looks like it has NEVER been cleaned. Dried up food & whatever else which I am sure causes roaches(have pictures).One of my family members killed one roach in the dinning room area, another family member killed a spider in the downstairs bathroom & the final straw was a huge roach crawling over the microwave/stove area while we were cooking. I quickly contacted the number provided & was able to speak with Jay who was very apologetic of our experience. We advised we that we would be leaving the property & requested a full refund that was provided minus a cleaning fee that I do not believe we should have been charged due to the conditions of the home. Yes, my daughter took a shower as we were trying to get settled in. Please note that each dish/utensil we used, I made sure it was clean as I was raised to clean up after myself & respect people’s space.However, not going to waste my time. Hopefully this company will begin to take pride in their home by taking the time to view the home in between guest in order to ensure proper cleaning.
Kiarra J.
Se hospedó 3 noches en diciembre de 2024