I feel conflicted writing this because there’s great potential. Unfortunately, there were many problems. First off, they gave away our room. They then put us in a different, lesser, unfinished room without even offering a discount.
It was Christmas Eve and we had nowhere to go.
Lastly, there was a screaming crying infant both nights that prevented us from sleeping at all during our stay. We were actually super concerned for the baby because it lasted for 48 hours, and we were scared for the child. It was traumatic for our child to hear all night long.
They then had to move us to an another room the third night cause, baby. The only room available was a king and so my husband had to sleep in a couch because he couldn’t fit in bed with our kids who were freaked out at that point. It was a nightmare.
I am only giving a two for Angela, who was helpful and the location/design aesthetic which was great.