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The ONE Hotel Astana

4.0 star property

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Photo gallery for The ONE Hotel Astana

Lobby
Creator video
Property entrance
Suite | Free minibar, in-room safe, desk, iron/ironing board
Sauna

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Qadyrghali Zhalayyri Street 8, Astana, 010000
  • Place, Bayterek Tower
    ‪2 min drive‬
  • Place, Embassy of the United States, Astana
    ‪4 min drive‬
  • Place, Palace of Peace and Reconciliation
    ‪4 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Free minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

  • City view
  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Free minibar, in-room safe, desk, iron/ironing board

Standard Double Room

  • City view
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Free minibar, in-room safe, desk, iron/ironing board

Suite

  • City view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Free minibar, in-room safe, desk, iron/ironing board

Presidential Suite

  • City view
  • 2260 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Single Room

Standard Single Room | Free minibar, in-room safe, desk, iron/ironing board

Standard Single Room

  • City view
  • 269 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

About the neighborhood

Astana

Located in Almaty District, The ONE Hotel Astana is within a mile (2 km) of sights such as Schoolchildren's Palace and House of Ministries. This 44-room, 4-star hotel has a full-service spa along with free in-room WiFi and free self parking.

What's nearby

  • House of Ministries - 17 min walk - 0.9 miles
  • Bayterek Tower - 2 min drive - 1.5 miles
  • Embassy of the United States, Astana - 4 min drive - 1.9 miles
  • Hazret Sultan Mosque - 4 min drive - 2.2 miles
  • Palace of Peace and Reconciliation - 4 min drive - 1.9 miles

Getting around

  • Astana Railway Station - 22 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 36 min drive

Restaurants

  • ‪Line Brew - ‬3 min walk
  • ‪Sandyq - ‬2 min drive
  • ‪Korizza - ‬2 min drive
  • ‪Hardee's - ‬18 min walk
  • ‪Dio Grand Cafe - ‬3 min drive

About this property

The ONE Hotel Astana

Guests staying at The ONE Hotel Astana enjoy access to a full-service spa, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for KZT 4000.00 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a business center, and a meeting room.
Guests can expect free WiFi and plasma TVs with digital channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include free minibar items, refrigerators, and safes.
Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Mar 29 - Mar 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: KZT 5,000 for adults and KZT 5,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for KZT 6000 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle fee: KZT 4000.00 per vehicle (one-way)
  • Rollaway bed fee: KZT 6000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM—-1:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

ONE Hotel Astana
The ONE Hotel Astana Nur-Sultan
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Frequently asked questions

Is free cancellation available at The ONE Hotel Astana?

The ONE Hotel Astana offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at The ONE Hotel Astana?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at The ONE Hotel Astana on Mar 27, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The ONE Hotel Astana?

This hotel is situated in Almaty District within a short 20-minute walk of Schoolchildren's Palace. You'll also find Bayterek Tower and Palace of Peace and Reconciliation within a short drive.

Is there parking available at The ONE Hotel Astana?

Yes, self parking is offered for free at the hotel.

Is there a spa at The ONE Hotel Astana?

There is a full-service spa available for guests to enjoy and services include massages.

Does The ONE Hotel Astana include a casino?

No, The ONE Hotel Astana doesn't have a casino.

Is there an indoor pool at The ONE Hotel Astana?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The ONE Hotel Astana?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and a full-service spa.

Does The ONE Hotel Astana have a hot tub?

No, but this hotel does have a steam room.

Does The ONE Hotel Astana have a restaurant that serves breakfast?

Yes, The ONE Hotel Astana serves a full breakfast each morning for a surcharge from its restaurant.

Does The ONE Hotel Astana allow pets to stay free of charge?

No, pets and service animals aren't allowed at The ONE Hotel Astana.

Does The ONE Hotel Astana have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The ONE Hotel Astana?

The closest major airport to The ONE Hotel Astana is Astana (NQZ-Nursultan Nazarbayev Intl.), which is 9.8 mi away (36 minutes by car).

Are there rooms with balconies at The ONE Hotel Astana?

No, you won't find guestrooms with balconies at The ONE Hotel Astana.

The ONE Hotel Astana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vytautas

Stayed 5 nights in Jan 2025

8/10 Good

Khaled

Liked: Cleanliness, property conditions & facilities, room comfort

Goid

Nice hotel with great condition and friendly staff. However, the room cleaning was not very good. When I asked for anything they bring it fast. But there was a day when I put a card for cleaning the room but it didnt get cleaned. Other than that everything was great.
Stayed 1 night in Apr 2022

8/10 Good

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities
レストランやバーがあまり満喫出来ない。 受け付けのスタッフは良い。
Stayed 3 nights in Sep 2025

10/10 Excellent

ALEXANDR

Stayed 2 nights in Jun 2021