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Neos Hotel

3.0 star property

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Photo gallery for Neos Hotel

Reception
Free daily full breakfast
Superior Room | Desk, laptop workspace, free WiFi, bed sheets
Front of property
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Kabanbay Batyra Avenue 45/1, Astana, Astana, 010000
  • Place, Astana Arena
    ‪9 min walk‬
  • Place, Khan Shatyr
    ‪3 min drive‬
  • Place, Bayterek Tower
    ‪3 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Standard Room | Bathroom | Bathtub, towels, soap, shampoo

Standard Room

  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Room

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Bathroom | Bathtub, towels, soap, shampoo

Superior Room

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Astana

Located in Yesil District, Neos Hotel is adjacent to Saryarka Velodrome and a short stroll from Alau Ice Palace. This 36-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking. Located centrally in Astana, it's connected to the convention center and also close to Astana Arena and KazMunayGaz.

What's nearby

  • Saryarka Velodrome - 2 min walk - 0.1 miles
  • Astana Arena - 9 min walk - 0.5 miles
  • MEGA Silk Way - 3 min drive - 1.9 miles
  • Khan Shatyr - 3 min drive - 1.7 miles
  • Bayterek Tower - 3 min drive - 1.7 miles

Getting around

  • Astana Railway Station - 30 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 22 min drive

Restaurants

  • ‪Aula - ‬2 min drive
  • ‪Costa Coffee - ‬19 min walk
  • ‪Drinkit - ‬2 min drive
  • ‪Fuller’s Botanical Garden - ‬2 min drive
  • ‪Пинта Bar & Grill Akmeshit - ‬18 min walk

About this property

Neos Hotel

Neos Hotel features free WiFi in public areas, spa services, and coffee in a common area. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available 24 hours) for USD 30 per vehicle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. This smoke-free hotel also has a communal living room.
Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Electric kettles, free local calls, and desks are also available.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

Similar properties

Free daily full breakfast
Best Western Plus Astana
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 207 reviews
$80 nightly
The price is $92
Mar 29 - Mar 30
Total with taxes and fees
Best Western Plus Astana

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 30 per vehicle (maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2:00 PM—-12:30 AM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Neos Hotel Hotel
Neos Hotel Astana
Neos Hotel Hotel Astana

Frequently asked questions

Is a free cancellation option available at Neos Hotel?

Neos Hotel offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Neos Hotel?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Neos Hotel on Mar 27, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Neos Hotel?

This hotel is situated in Yesil District, just steps from Saryarka Velodrome. You'll also find Astana Arena and Alau Ice Palace less than a mile away.

Is parking available on site at Neos Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Neos Hotel?

Spa services at the hotel include deep-tissue massages.

Does Neos Hotel have a casino at the property?

No, Neos Hotel doesn't have a casino.

Will I find an indoor pool at Neos Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Neos Hotel?

Couples staying at this hotel will appreciate amenities like a smart TV and a heated floor as well as a restaurant.

Does Neos Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Neos Hotel have a restaurant that serves breakfast?

Yes, Neos Hotel serves free full breakfasts each morning from its restaurant.

Will Neos Hotel allow pets to stay for free?

No, pets aren't allowed at Neos Hotel.

Does Neos Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Neos Hotel?

The closest major airport to Neos Hotel is Astana (NQZ-Nursultan Nazarbayev Intl.), which is 7.8 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Neos Hotel?

No, you won't find guestrooms with balconies at Neos Hotel.

Neos Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Randa, Dubai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient distance from the conference center
Stayed 8 nights in Aug 2025

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel. Very quiet. Good breakfast. Easy transportation with taxis to conference center, restaurants, and tourist sites. Would definitely stay again if I get back to Astana
Stayed 5 nights in Aug 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a gem. Friendly, helpful staff, a great gym, good breakfast, and nice rooms. I will visit them again when I'm next in Astana.
Stayed 5 nights in May 2025

6/10 Okay

Cillian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very comfortable bed, nice shower. Only issues were the breakfast not being good, and the curtains in the room weren’t big enough to cover the windows.
Stayed 6 nights in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Feb 2025

8/10 Good

Victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general it is a good new hotel, however I think it’s overpriced. There was a strong smell of sewerage in the shower and ventilation didn’t work. Another strange thing that guests should pay attention to when booking on Expedia is that the actual hotel address doesn’t match it’s location on the website map. I didn’t notice that when I was looking for the hotel near the place I planned to visit and I had to go by taxi back and forward another 6 km (half an hour drive) every day instead walking there as initially planned. Also they don’t have alcohol there not in rooms nor in their restaurant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aliya

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Good breakfast. Clean and tidy rooms.
Stayed 2 nights in May 2024

10/10 Excellent

alberto filippo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025