Astana Marriott Hotel5.0 out of 5.0
Recent guest reviews
The hotel from the famous chain is comfortable indeed but lacks of the luxury of a 5 stars. The Spa is very good with nice treatments by valmont. Restaurants are pretty good, breakfast is not at level of other marriotts. My room was very large and with a splendid view on the Yurt shopping centre, but furnitures not so glam.
My first time to Astana. It is great to be here at the Marriott with the usual high level of service. Great advice and support for transportation, shopping malls, attractions and restaurants. Only three small minuses. - The location is ok, but the surroundings are quite boring. - No free conference rooms available for free. - The working space in the executive lounge is quite small
Beautiful hotel, sort of on the edge of the central downtown area, but close to everything. Lots of big shopping centers walkable. The room was really comfortable, wifi worked great, staff very friendly. But I wish more staff spoke better English in the restaurant/bar area. Highly recommend to have a room facing the city, as at night all the buildings are lit up with moving lights, and it's really beautiful. The other side won't have much of a view at all. I only had one meal there, and it was a bit of a disappointment, mostly cause I couldn't communicate well with the staff in English. There is a small bank in the hotel and some ATM machines too. You might have to wait 10 or 15 minutes for a taxi. If you get a club room with access to the club, it's really worth it, as they serve a full free breakfast buffet, and dinner also. Excellent food in the club lounge, and very friendly staff all around.
Always stay here when I visit Astana. The beautiful capital city of Kazakhstan, Astana can be best described as a "Las Vegas" of Central Asia. Not necessarily because of the gambling or other "vice" type activities, but because of the amazing architecture and beautiful designs of the skyline. The Marriott Astana is located across the street from the Khan Shatyr shopping mall in the huge "Yute" like structure. While not in the center of the city, Marriott is an easy taxi ride to anywhere you would be interested in seeing. You can also easily walk to many good restaurants (not advisable in winter!) I have stayed many times (5 or 6) and am always graciously welcomed. The hotel is nice in appearance and as mentioned, the staff are fantastic. I always stay in a standard room with a king size bed. Rooms are clean and comfortable with nice views of the well lit city. While not as over the top as some fancier hotels, comfort does not fall short. The reasonable room rates include a great breakfast in the lobby hotel with a large selection of excellent tasting food. As a Marriott Gold Elite member, lounge access is nice for free alcoholic beverages and light fare. Kazakhstan can be relatively inexpensive so what the lounge offers definitely falls into the "good enough" category (better than most US lounges). The gym is ok, but is pretty small so can fill up quickly. For the cost, Marriott is a good choice for Astana. The friendly staff and walkable location make it my hotel of choice.
Very elegant hotel, brand new so everything is stylish. You get the usual Marriott quality. I had a GIANT room, and I am not sure if it was because I was upgraded or this is normal, but it is fantastic, with 1.3 walls of the room wall-to-wall windows, it had a gorgeous view. The room itself is very luxurious. Perhaps the weakest point is breakfast - it is fine and no problems, just I have had much more indulgent breakfast offerings in other Asian Marriotts.
This is a well located hotel in Khazakhstan's gleaming new capital, Astana. Super served by cheery staff, with nice rooms, lovely pool and an excellent spa. Reasonable value. Vegetarians beware, Khazaks are big meat eaters.
I stayed at the Astana Marriott Hotel for four nights as part of a business trip to Kazakhstan. It was a very good experience. The hotel is centrally located. Common areas are very clean and well kept. Breakfast is rich, with a lot of choices of both savoury and sweet food. Staff is very nice and pleasant and ready to help. Everybody speaks good English, so it is easy to communicate. Rooms are spacious, with all amenities, with a very comfortable big double bed. A complementary 50 cl water bottle is available every day. A bank and an ATM machine are available in the hotel.
This property blends a really superb combination of traditional Kazakh and Russian hospitality -- especially of the sort that encourages you to eat, drink, and be merry. I certainly did eat a lot, especially as the food was so appetizing. The kitchen prepares quite a variety of breads and pastries, and these make the breakfast buffets highly appealing. Hot dishes were largely standard fare, and the healthy items included superb müesli, fresh juices and smoothies. Staff were truly devoted and wonderful; every employee encountered was cordial, friendly, genuine and helpful. Service was excellent in the executive lounge. I particularly enjoyed the creative amuse-bouches at happy hour, some of which are seafood, as well as the fish platters at breakfast -- since Astana is a long way from the sea these offerings are rather impressive. There is plenty of variety to keep longer-staying guests happy as the assortment changes daily. Moreover, the views from the executive lounge are terrific; I found myself constantly staring out the window at Sir Noman Foster's nearby "Khan Shatyr," the tallest tensile structure in the world. It's a relaxing place to get work done during the day or to unwind at night before dinner. While I was here there were many well-heeled guests attending the Eurasian film festival (plus paparazzi celebrity spottings); the Plácido Domingo opera competition; and then the Astana football team arrived! In five days to see film directors, opera singers, and footballers -- you quickly realize this hotel is *THE* place to be in Astana! Yet this hotel refreshingly feels much smaller than it actually is, owing to the small number of rooms on each of the 23 guest floors. My room was immaculate, absolutely spotless. Comfortable and elegant furnishings, plus the mattress was just right. What's more, the location is ideal for exploring the diverse examples of innovative architecture found in Astana; you can reach most of these on foot within easy walking distance of the hotel. And from your room windows you can admire the evening's LED shows on distant high rises. Obviously with the Expo currently going on there is much additional activity in the city, and yet nearby top restaurants seemed to be serving mostly local clientele... so you can happily dine like a local at some really great venues. Taxis and Uber are quite plentiful here, and numerous local buses stop nearby. The lower-level pool is great; I can imagine during the harsh winters the entire spa area is a welcome respite from the bitter cold. On several very hot summer days when I visited it was definitely refreshing. Despite the lack of natural light the pool area is quite tranquil; there is also a solarium for the sun-deprived! The fitness center is like most hotel fitness centers, rather small and nondescript but with a decent selection of equipment. If I have any criticism to offer then perhaps I might gently suggest the executive lounge could benefit from having its elegant wooden floors treated to reduce the very visible scratches.
Friendly staff, nice rooms, spacious with typical Marriott style and decoration. Nice breakfast with plenty of choice of fresh fruit and juices. Unfortunately slow lifts! I enjoyed my stay while visiting Astana EXPO 2017!
I really enjoyed with my stay in this hotel. Hotel is new and well maintained. View from my room was really very impressive... Employees were very attentive...really enjoyed with nice service... location is ideal - just couple min walk to main attractions and shopping malls. Swimming pool was nice, however they use 3rd party spa - so if u use spa service u have to pay directly - and if u want to charge the bill to ur room it costs +20%. It makes just additional complexity... and cant collect reward points using spa...
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 215 reviews