Comfort Hotel Au Firmament2.0 out of 5.0
Recent guest reviews
Was very disappointed with this hotel. Though the staff were very nice and helpful since I speak French it was easy to communicate but the rooms are very extremely small we were 2 people and barely been able to move around the room and shower is the worst I have ever seen extremely small you cant turn around, beds are not comfortable , it is way overpriced, the front doors are close at midnight so you have to come back before the close, the only good thing about it is that it is 1 min away from train station but at the same time it is bad cause you can't sleep from the noise Not recommended
True--this hotel is right by a train station and one can be at Gare St. Lazare in 15 minutes. False--staff speak English. Only one front-desk person speaks fluent English and she works until 12 noon five days a week. The rest of the time, best of luck trying to communicate. True--there is lift, but it stops between floors, so you have to carry luggage either up or down stairs, which I did not appreciate. False--there are restaurants near by. Well, there are, but they are not open very often. The best resource for food is a supermarket in the next block and the vegetable store across the street. True--the rooms are very small and very noisy. And one other thing, they do not have locks from the inside, so any staff member can open your room at any time; that was not fun. True/False--WIFI, yes they have it, but you have to ask for the login and password each day and it is slow and unreliable. Don't plan to use it to do much more than check train schedules. True--it is quite clean, considering how old it is. The best things about my room were the firm mattress and the deep bathtub. I agree with a previous reviewer--stay here at your own risk.
Unless you speak French stay away from this hotel. None of the staff knew enough English to be helpful. The only reason we managed is because I'm French fluent. Breakfast is overpriced so it's worth waiting until you can hit a bakery or cafe. Rooms were ok. Our shower water constantly went over our shower doors because they are not tall enough. The wifi is one device per code and codes have to be renewed every 24 hours.
The Comfort Hotel au Firmament, in Asnieres-sur-Seine - is actually very conveniently located near to Paris' tourist district. The local train station is less than minute away, and with at least 5 trains running per hour, at all hours of the day, you can be at Saint.Lazare train station in under 20 minutes. From there you can transfer to multiple subway lines - so that in about 5 more stops you can be at the majority of the Paris's west side attractions, or any of the national rail stations. A second transfer will get to you the airport or to the castle of Versailles. The rooms are adequate (big enough to swing a cat which, if you've stayed in downtown Paris on a budget, you'll realize is a big space) - no bath - no stand for your suitcase, and flimsy curtains - which is problematic because the windows face that building across the street, 12 of which faced directly into my room. Unlike many of Paris' hotels, the bed was actually double, not two singles pushed together. The front desk staff lack the customary exuberance of French hosts and one of them smokes in the lobby over the weekend night shift. Be prepared to lug your luggage up a 1/2 flight of stairs because, being retrofitted into an old building the elevator stops between floors. Breakfast is not worth having - it is barely nutritious, not appealing, over priced, and served in a bleak unParis-like atmosphere.
You'll either love or hate this hotel. The two members of staff I met were friendly. The receptionist in the afternoon when I checked in spoke good English. The gentleman on the desk late in the evening didn't speak English but was very pleasant and friendly. Location: It is in a residential area which is being developed - both commercial office blocks & residential apartments are currently under construction a few minutes walk away. There is a supermarket around the corner, a fruit & veg shop opposite and a patisserie and couple of restaurants less than 50 metres away. If you are on business, the hotel is right across the road from Becon les Bruyeres Station from where you can easily get to La Defence; if you are a tourist it's not in the centre of things so you'd need to get the train into Haussemann Saint-Lazare (5 mins fast train; 15 mins slow train) and get connections from there to tourist sights. Décor: 1960's/70's fully tiled bathroom in an unusual choice of colour scheme; greens, oranges, black & white with a lilac bathroom suite. Internal doors have multi-coloured plastic panels. Comfort: The bed was ok, not too soft and not too hard. It is a beautiful old building so I didn't expect modern clinical cleanliness but the décor was very dated and the bathroom wasn't as clean as it could have been. The room was very hot due to the hot water pipes - I had to sleep with the window open. As is common with Paris hotels , there is no sound-proofing , so I could hear everything happening in the room next to me, fortunately the gentleman was very thoughtful and I managed to get to sleep ok. There were two features to my room (207) that made me feel very uncomfortable i) there were frosted glass bricks in the bathroom wall which looked out into the hotel corridor and ii) the only curtains at the window were lace panels , which meant I had to dress without the light on in the morning and a security light in the courtyard outside which was on a motion sensor kept going on & off through the night. There is an external blind to the window but it wouldn't close. In Room Facilities: Flat screen TV (French channels only) Hairdryer in bathroom Telephone 3 free chocolates More important for me was what was missing ; there is no complimentary tea/ coffee or kettle. No radio. There was only one bar of soap which meant you had to carry it between the toilet & bathroom which were separate (usual for French hotels) and at opposite ends of the room from each other. Summary: Because of their proximity to a number of large businesses if the hotel refurbish they'd be guaranteed good repeat business. Unfortunately , despite being less than 5 min walk, and the nearest hotel to the offices I visit regularly, I will not recommend this hotel to colleagues and until it is refurbished I won't stay again.
We reserved our hotel through booking.com. The hotel is in an excellent location near the train station 300 meters. The rooms are impeccably clean. The staff is extraordinary. We didn't take breakfast our first few days- our mistake. While it costs 8 euros per person it is still the best value in town. Booking.com led us to believe this was included in our room price. The wifi Internet works great. The charm of a two star hotel in the middle of town is windows that are on the street. We loved the experience of France small town living around our hotel. A park is nearby for rest or exercise. The bank is near. There are great restaurants in the area or take a train to Paris. Perfectly located ten minutes from Paris La Defense with great connections to any where in Paris. The direct train to St Lazare is a ten minute ride. This is a great place to stay!!
Its a sad pathetic hotel, and unless desperate would advice to stay far away. Some corporate travel agent had made a group booking for us here since this was just a couple of stops from La Defense where we had work for 4 days or so. The room was really small, I don't think I've stayed in such a small room earlier. OK well, maybe London. But anyway, tiny room, and a ridiculously small bathroom. This one took the cake. At 6 feet, I already had a problem sitting on the pot. And the shower stall was so small, my elbows kept hitting the walls. Horrible. To top it all, the water wouldn't drain properly in the shower stand. For some reason the window had just transparent lace curtains and no drapes. Now how weird is that, not only was I not able to make the room really dark, there was also no privacy. We had been promised free internet as part of the package, but the hotel refused to honour, so we ended up paying quite a bit for internet every day. But on top of that the internet wasn't working, or was extremely slow. The front desk was quite unhelpful saying that there was an outage in the whole area. The front desk has a person who speaks english in the day hours only, evening and night its time to brush up on broken french. If you must stay here, skip the breakfast, there are many places to have breakfast and meals around.
Booked this hotel for a night in May while in Paris for business. It is a very short walk to Aviva and IBM. I will definately never stay here again. The room was small, and uncomfortable. I paid for Internet access, and when I asked for it, I was given a voucher for one hour internet access, the receptionist didn't speak English, so there was no point arguing with him that I needed much longer than that. The breakfast was also very dissapointing. The pricing is good, but I guess you get what you pay for.
I stayed here for a week. It was quiet, and since it's in a neighborhood, there are all the little shops you need for picnic food between the hotel and the train (about 100 yards away). They were very helpful and I had to learn better French as they spoke no English. It's only a few minutes to St Lazare station, with frequent trains, and you avoid the high prices of staying in Paris itself. I'm returning this spring and will stay there again.
Worst experience after traveling on 3 continents. We arrived on Saturday night and we were supposed to leave on Wednesday. Sunday morning we had agreed to pay on the leave. The owner changed the lock of the room on Monday while we were away saying that we didn't pay. So Monday night we couldn't enter our room having the owner yelling at us like we were some kind of crooks as a bonus. The owner is impolite, nervous, slightly xenophobic. It looked to me that he didn't want tourists in his hotel.
- Free in-room WiFi
Comfort Hotel Au Firmament places you within 3 miles (5 km) of popular attractions like Arc de Triomphe and Grande Arche. This 39-room hotel welcomes guests with conveniences like free in-room WiFi and free newspapers in the lobby. It's in central Asnieres-sur-Seine and also close to Palais des Congres de Paris and Parc Monceau.
For your convenience, a buffet breakfast is available for a fee.
All 39 rooms feature desks. Guests can expect free WiFi and flat-screen TVs with satellite channels. Hair dryers are also standard.
At Comfort Hotel Au Firmament, guests have access to features like free newspapers. A multilingual staff is on hand to help with tours or tickets, and offer sightseeing advice.
Reviews from Trip Advisor
36% of guests recommend this hotelTotal of 31 reviews