Seems to have deteriorated considerably. Too many groups.
High holding fees at checkin -- not disclosed by Orbitz or hotel. And property is OK.
The housekeeping was below par for all of our stay. Two days in a row we returned to the room at 6:30 PM - the room was not yet done.
The friendliness and hospitality was amazing. There were good locations one can eat at in close proximity to the property so you do not have to go far if you are hungry.
The courtyard was so cute. The breakfast was amazing.
Great location for this beautiful and well staffed hotel. They check all of the boxes for a great vacation and I can't say enough about the wonderful staff.
Positive observations: Very nice, clean and comfy room, wonderful beds (!!!), front desk staff were generally terrific, hotel is in a very good location (1 block away from Metro), very reasonably priced, decent breakfast restaurant (a little pricey). Negatives: Cleaning staff dropped the ball twice in cleaning our room (towels weren't replaced), complimentary coffee wasn't replenished regularly or sufficiently (one time we alerted front desk we didn't have our coffee, waited two hours and still no coffee! Finally received it after we complained a second time), shower was small with fixed pane of glass covering about 1/3 of the tub (would have preferred a shower curtain or better enclosure). In spite of negatives, we still recommend this hotel. Our stay was generally quite pleasant and enjoyable. If the cleaning staff did their job consistently/correctly, this would be a 5-star hotel.
I've stayed for 3 nights at hotel les jardins du Marais. The hotel was easy to find and close from the metro. The room was clean and excellent service.
excellent location, friendly and helpful staff. near metro. great bar. good breakfast
This property is very nice in many ways. The staff is friendly and courteous, the room and the hotel itself are clean and very nicely appointed. The hotel seems to promote its bar and restaurant as being "high end." Well the prices are! We ordered simple vodka martinis with an olive from the bar. Sadly, the bartender did not know how to make one and they had no olives! And this for €15 a piece. If you are going to charge this much for a drink, know how to make it! Otherwise the place is great and in a good location.
Everything was just fine. Location good, staff nice, room clean, but not being able to control the temperature of the room (sweating unless you open the windows) and getting two beds pushed together where one bed was higher than the other was uncomfortable.
Nice hotel. Great location with easy metro access, walkable to cafes / brasseries in Les Marais, and close to major attractions such as Notre Dame.
Firstly the hotel is located in Bastille so travelling back and forth in the traffic can cause lots of time wastage. Secondly, the hotel is just functional, small room (junior suite) and average amenities. Most importantly the front desk staff have little to contribute in terms of advise or tips. They have little idea about what to recommend. Too expensive for its features
The hotel is actually a collection of buildings at a private one block Street, secluded and truly beautiful. The rooms are smallish, but well decorated. The location is not as close to the heart of the Marais as the hotel would like you to believe - it is a good 6 block walk to the Place des Vosges. The hotel staff is correct, and responsive to customer`s requests.
I am a magazine publisher and stayed here with two friends, each in separate rooms. We found the staff very helpful, whether in providing advice, arranging transportation or connecting on Wifi. Though I attempted broken French to communicate, everyone on staff were fluent in English. I should add the hotel was well staffed. The location was ideal for exploring the Marais and close to Metro stations. The room was spacious compared to others I've stayed at in Paris. The courtyard was charming and relaxing, even in winter. For the price this is an excellent value.
Terrific hotel, well worth the value. Staff were incredibly friendly and helpful, although some did not appear to be fully informed on what they can offer (for example, they weren't even aware that they sold museum passes at the hotel desk). But the location was terrific, a half block away from the metro from where you can travel all throughout the city. Multiple cafés also in the area for dinner. I would skip the hotel breakfast, it was slightly more expensive than what you can get at the cafés but the food from the local cafés was much better. You have to pay for Internet, but they do offer you the use of converters for electrical usage. Rooms were also slightly larger than what I'm used to finding in European hotels. I highly recommend this hotel, we stayed a week and it was a great homebase for all the sightseeing and neighborhood walking that we did. None of the key Paris sites were more then a 20 minute metro right away - a much better transportation option than cabs. The neighborhood may appear to be slightly rugged, but generally there is plenty of street activity and with all the cafés plenty of movement well into the night. Some local shopping is also available. A true Paris experience.
Located in Paris City Center, Les Jardins du Marais is within a 10-minute walk of popular sights such as Canal Saint-Martin and Rue de Rivoli. This 265-room, 4-star residence welcomes guests with conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.
Explore the residence and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.
All 265 soundproofed rooms provide refrigerators, stovetops, and coffee makers. Plasma TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs and hair dryers. Free newspapers, safes, and desks are also available.
Guests staying at Les Jardins du Marais enjoy access to a full-service spa, a 24-hour gym, and a sauna. If you drive, self parking is EUR 38 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 50 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa residence include a rooftop terrace, free WiFi in public areas, and a business center.
Seems to have deteriorated considerably. Too many groups.
High holding fees at checkin -- not disclosed by Orbitz or hotel. And property is OK.
The housekeeping was below par for all of our stay. Two days in a row we returned to the room at 6:30 PM - the room was not yet done.
The friendliness and hospitality was amazing. There were good locations one can eat at in close proximity to the property so you do not have to go far if you are hungry.
The courtyard was so cute. The breakfast was amazing.
Great location for this beautiful and well staffed hotel. They check all of the boxes for a great vacation and I can't say enough about the wonderful staff.
