Quality Inn and Suites2.5 out of 5.0
Recent guest reviews
Nice job on the remodel of the place. Great hearted staff and comfortable rooms. Breakfast was awesome and the entire experience was pleasant. The pool area looked very inviting and the grounds were well maintained.
This hotel was in a dangerous condition (e.g., razor blades in the hallway and mold being disturbed by construction crews); and, the staff was disorganized. The room they had booked me in was in a construction zone and incomplete, so they had to move me, which took a couple of hours to do.
My room cost $58 and it was easily worth $100+. This property is as clean and modern as a typical Hampton Inn, Courtyard Marriott, etc. but at a much lower cost. I think they just finished remodeling, so I expect the price to go up soon.
I stopped here on my way to Indiana. I wasn't sure what to expect. I was very pleased. They are in the midst of a remodel. I stayed on the second floor. Everything looked new. The actual worked great. The bed was comfortable. The tv was good. There was also a nice desk chair. For breakfast I had biscuit and gravy and sausage patty. It was fine. The cost was half what I was expecting. I would highly recommend this hotel.
They have no elevator, be aware of that. Only second floor rooms have been remodeled as of now. They left out some simple things I think. I stayed in a remodeled room, the bed was comfortable and all....But they skipped the little things. The hair dryer is from the 90's, smoke detector hanging from the ceiling by wires, the bathroom vanity is leftover from the 80's.....If you're gonna remodel do it right. Breakfast was microwave eggs that were rubber. Not much selection. The prices was good tho.
Our family has been coming to this motel every year for family reunion's for 20 years. We all were so pleasantly surprised (extatic) to find clean new carpet, wonderful beds, refrigerators, smart TV's and a microwave in the rooms, all new. What an improvement. The management accommodating and checking to make sure everyone was happy. I would definitely recommend this place.
This facility is currently being renovated. It won't impact the quality of your stay, but is not as clean and attractive as it will be. The second floor rooms are all done.I was in one of those rooms and was very satisfied. Request the second floor when booking.
Greeted by Desk clerk who obviously did not give a damn. Room phone , TV and internet did not work. Called the front desk and the service was superb, owner showed up with his crew and fixed everything on the spot. Another Choice hotel which was undergoing renovation, no first floor rooms and no elevator. Very good breakfast. I would like Choice to indicate on its booking site that motels are undergoing renovation, for planning purposes. Again many thanks to owners prompt response to room issues.
This was not a nice hotel. We were told several times that there were repairs scheduled to begin but I did not see any signs of that. The room we had wreaked or old cigarette smoke. We debated asking for a new room but couldn't see a reason to expect better. If they have plans to repair I think they should rent only what they can remodel. The linens did not seem fresh. I don't think the beds were used only that the room had not been occupied for a while.
I stayed in one of the newly remodeled rooms, it was great. The place is still under renovation so there is a lot going on but I didn't mind, room was so nice and very clean! My only complaint was after the first day I asked for more towels at the laundry room and was given old worn out linens, that lady was not very friendly but I went to another employee and she took care of it, other than that the staff was great! I would recommend this hotel to anyone staying in Grayson. Breakfast was good was missing waffles but lady told me they will have as soon as dining room is remodeled.
- Free breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Quality Inn and Suites places you 0.8 mi (1.4 km) from Kentucky Christian University. This 60-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. KYOVA Tri-State Mall and Virginia Point Park are also within a 30-minute drive.
Start your day off right with a free breakfast served from 6 AM to 10 AM.
All 60 air-conditioned rooms provide coffee makers, free newspapers, and free local calls. Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Hair dryers, ironing boards, and desks are also standard.
Guests of Quality Inn and Suites enjoy an indoor pool, free WiFi in public areas, and 2 meeting rooms. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a conference center, free newspapers, and laundry facilities.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 75 reviews