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Renaissance Asheville Downtown Hotel

3.5 star property

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Photo gallery for Renaissance Asheville Downtown Hotel

Terrace/patio
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Reception
Lounge
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
31 Woodfin Street, Asheville, NC, 28801
  • Place, Buncombe County Courthouse
    ‪5 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪7 min walk‬
  • Place, The Orange Peel
    ‪11 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed (Room, 1 King Bed, View, High Floor)

Room, 1 King Bed (Room, 1 King Bed, View, High Floor) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Room, 1 King Bed, View, High Floor)

8.8 out of 10
Excellent
(30 reviews)
  • 262 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Room, 2 Queen Beds, Corner)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Room, 2 Queen Beds, Corner)

8.6 out of 10
Excellent
(29 reviews)
  • 262 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Room, 2 Queen Beds, View, High Floor)

Room, 2 Queen Beds (Room, 2 Queen Beds, View, High Floor) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Room, 2 Queen Beds, View, High Floor)

8.0 out of 10
Very good
(11 reviews)
  • 262 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room | 48-inch Smart TV with cable channels, TV, Netflix

Presidential Suite, 1 Bedroom

  • 829 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Suite, 1 Bedroom, 2 Queen Beds, High)

48-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Suite, 1 Bedroom, 2 Queen Beds, High)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Suite, 1 Bedroom, 1 King Bed, High Fl)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom (Suite, 1 Bedroom, 1 King Bed, High Fl)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Hearing Accessible)

  • 262 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 262 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • 262 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Asheville

Located in Downtown Asheville within a 5-minute walk of Buncombe County Courthouse, Renaissance Asheville Downtown Hotel is within 2 miles (3 km) of other popular sights like Grey Eagle. This 3.5-star hotel has 278 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Thomas Wolfe Memorial - 1 min walk - 0.1 miles
  • Pack Square - 3 min walk - 0.2 miles
  • Buncombe County Courthouse - 5 min walk - 0.3 miles
  • Harrah's Cherokee Center - Asheville - 7 min walk - 0.4 miles
  • The Orange Peel - 11 min walk - 0.6 miles

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪Pack's Tavern - ‬3 min walk
  • ‪Korean House - ‬2 min walk
  • ‪French Broad Chocolate Lounge - ‬5 min walk
  • ‪Old Europe Pâtisserie - ‬4 min walk
  • ‪Mellow Mushroom - ‬3 min walk

About this property

Renaissance Asheville Downtown Hotel

Guests of Renaissance Asheville Downtown Hotel enjoy a 24-hour gym, free WiFi in public areas, and a conference center. Valet parking is available for USD 30 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a microwave in a common area, express check-out, and a terrace.
Guests can expect 48-inch Smart TVs with cable channels and Netflix, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Frette Italian sheets and down comforters ensure a restful night. Refrigerators, coffee makers, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 25 per day)
  • Secured, uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Writers Bistro

Things to do

  • 24-hour gym
  • Piano
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (8,085 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with premium cable channels
  • Hulu
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night (maximum USD 150 per stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 18 per person
  • Uncovered self parking fee: USD 25 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Renaissance
Asheville Renaissance Hotel
Hotel Renaissance Asheville
Renaissance Asheville
Renaissance Asheville Hotel
Renaissance Hotel Asheville
Renaissance Asheville Hotel
Renaissance Asheville Downtown
Renaissance Asheville Downtown Hotel Hotel
Renaissance Asheville Downtown Hotel Asheville
Renaissance Asheville Downtown Hotel Hotel Asheville

Frequently asked questions

Is free cancellation available at Renaissance Asheville Downtown Hotel?

Renaissance Asheville Downtown Hotel provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Renaissance Asheville Downtown Hotel?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Renaissance Asheville Downtown Hotel on Apr 12, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Renaissance Asheville Downtown Hotel?

This hotel is situated in Downtown Asheville within a 10-minute walk of Harrah's Cherokee Center - Asheville and The Orange Peel. You'll also find Biltmore Estate and Blue Ridge Parkway Asheville Entrance within a short drive.

Will I be able to park at Renaissance Asheville Downtown Hotel?

Yes, secured valet parking is offered for USD 30 per day with in/out privileges. Accessible parking is also available for guests.

Does Renaissance Asheville Downtown Hotel feature a casino?

No, Renaissance Asheville Downtown Hotel doesn't have a casino.

Will I find an indoor pool at Renaissance Asheville Downtown Hotel?

No, there is no indoor pool at this hotel.

Is Renaissance Asheville Downtown Hotel a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, Netflix, and free Internet access.

Are there hot tubs at Renaissance Asheville Downtown Hotel?

No, there isn't a spa tub at this hotel.

Does Renaissance Asheville Downtown Hotel have a restaurant that serves breakfast?

Yes, Renaissance Asheville Downtown Hotel serves buffet breakfast for a surcharge each morning at Writers Bistro.

Will Renaissance Asheville Downtown Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Renaissance Asheville Downtown Hotel for a fee of USD 50 per pet, per night.

Are there connecting rooms at Renaissance Asheville Downtown Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Renaissance Asheville Downtown Hotel?

The closest major airport to Renaissance Asheville Downtown Hotel is Asheville Regional Airport (AVL), which is 15.1 mi away (20 minutes by car).

Can I book a room with a balcony at Renaissance Asheville Downtown Hotel?

No, there aren't any guestrooms with balconies at Renaissance Asheville Downtown Hotel.

Does Renaissance Asheville Downtown Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Renaissance Asheville Downtown Hotel.

Renaissance Asheville Downtown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1006 reviews
Rating 8 - Good. 212 out of 1006 reviews
Rating 6 - Okay. 112 out of 1006 reviews
Rating 4 - Poor. 59 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Meagan

Tried contacting the hotel multiple times via phone to get the reservation updated but no one answered.
Stayed 1 night in Jan 2026

8/10 Good

Christopher, Pike Road

Stayed 2 nights in Jan 2026

10/10 Excellent

Sharif

Stayed 1 night in Dec 2025

8/10 Good

Kari

Traveled with partner
Liked: Cleanliness
Room & bathroom was clean
Stayed 1 night in Dec 2025

6/10 Okay

Kari

Traveled with partner
Liked: Cleanliness
Bed was comfortable and bathroom was clean. The windows were covered in condensation and ice and the carpet was wet. The front desk staff was not the friendliest however the lady in the restaurant was very kind. I would give this Marriott property a MEH…..
Stayed 2 nights in Dec 2025

10/10 Excellent

Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Tia

Stayed 1 night in Dec 2025

2/10 Terrible

Brea

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Renaissance Asheville and were very disappointed with several aspects of our experience, especially given the expectations associated with the Renaissance and Marriott brand. • The front door to our room would not close properly, which was both inconvenient and concerning from a safety standpoint. • The bathroom sink did not drain properly throughout our stay. • Although the air conditioning technically worked, the circulation of air was not functioning properly, causing the room to feel uncomfortable and stagnant. • The room itself felt old, worn, and outdated, which did not align with the quality or standards we expect from a Renaissance property. • Prior to our stay, we specifically requested a king bed, yet we were placed in a double room. When we asked if a king room was available, we were told the hotel was fully booked, despite our advance request. • On our checkout day, housekeeping loudly banged on our door at 9:30 a.m., even though checkout was not until 11:00 a.m. After informing them we had not checked out, they proceeded to clean the neighboring room in an extremely loud and disruptive manner. Even after asking them to please keep the noise down since we were still sleeping, the disturbance continued. Overall, the lack of attention to room condition, guest comfort, and basic courtesy significantly impacted our stay. This experience fell well below the standards we associate with the Renaissance brand.
Stayed 2 nights in Dec 2025

10/10 Excellent

Danielle

Stayed 1 night in Dec 2025

10/10 Excellent

Olivia

Stayed 1 night in Dec 2025

8/10 Good

Li

Stayed 4 nights in Dec 2025

10/10 Excellent

Braxton

Stayed 2 nights in Dec 2025

10/10 Excellent

Rachel L

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, conveniently located in downtown Asheville, room was quite and comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025

10/10 Excellent

ROBIN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Tenesha

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was lovely with an amazing view!
Stayed 2 nights in Dec 2025

10/10 Excellent

Crissy, Fuquay Varina

Stayed 2 nights in Dec 2025

10/10 Excellent

Sean

Stayed 1 night in Dec 2025

10/10 Excellent

Selby

Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

8/10 Good

Angelyn

Traveled with partner
Liked: Property conditions & facilities
Really enjoyed the location for its walkability to all of our activities downtown. Self parking is $25/day (there is also valet for $30) and was easily accessible. The beds were comfortable, however all the pillows provided became very flat during the night, resulting in poor sleep for us. While the restaurant’s breakfast buffet looked lovely, it would be great if an a la carte option could be provided for those who want a simple, grab and go item in the morning.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Clean and comfortable. Great view. Convenient downtown location.
Stayed 3 nights in Dec 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great except the temperature in the room. It was overly hot and the thermostat didn’t seem to work. And this is when it was about 35 degrees outside at night. Location was fantastic.
Stayed 1 night in Dec 2025

10/10 Excellent

Kelley

Stayed 1 night in Nov 2025

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