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Sunstar Hotel Arosa

4.0 star property
Family-friendly ski hotel with full-service spa

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Photo gallery for Sunstar Hotel Arosa

Free daily buffet breakfast
Sauna, steam room, body treatments, hydrotherapy, aromatherapy
Front of property
1 bedroom, hypo-allergenic bedding, free minibar, in-room safe
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
SEEWALDWEG, 1, Arosa, Graubuenden, 7050
  • Arosa Ski Resort
    ‪1 min walk‬
  • Arosa Weisshorn Gondola Lift
    ‪11 min walk‬
  • Obersee Park
    ‪11 min walk‬

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Room options

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Comfort Double Room

  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Balcony

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Single Room, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Arosa

Sunstar Hotel Arosa places you next to Arosa Lenzerheide Ski Resort and Arosa Ski Resort. This 106-room, 4-star hotel has a full-service spa along with an indoor pool and free in-room WiFi.

What's nearby

  • Arosa Ski Resort - 1 min walk - 0.0 miles
  • Untersee - 5 min walk - 0.3 miles
  • Arosa Weisshorn Gondola Lift - 11 min walk - 0.6 miles
  • Arosa Weisshorn Valley Gondola - 11 min walk - 0.6 miles
  • Obersee Park - 11 min walk - 0.6 miles

Getting around

  • Arosa Station - 13 min walk

Restaurants

  • ‪Wandelbar - ‬3 min walk
  • ‪Los Cafe-Bar GmbH - ‬3 min walk
  • ‪Aifach - ‬9 min walk
  • ‪Waldeck Arosa - ‬13 min walk
  • ‪Grottino - ‬10 min walk

About this property

Sunstar Hotel Arosa

Family-friendly ski hotel with full-service spa
Guests of Sunstar Hotel Arosa enjoy a full-service spa, an indoor pool, and a gym. There's limited parking and an airport shuttle. The front desk has multilingual staff that can help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and coffee/tea in a common area.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and bathrobes. Free minibar items, sitting areas, and refrigerators are also standard.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, German

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$167 nightly
The price is $173
Jun 30 - Jul 1
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bowling alley
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Mountain biking
  • Piano
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1883
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 25 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Arosa Hotel Sunstar
Arosa Sunstar
Arosa Sunstar Hotel
Hotel Sunstar Alpine Arosa
Hotel Sunstar Arosa
Sunstar Alpine Arosa
Sunstar Alpine Hotel Arosa
Sunstar Arosa
Sunstar Arosa Hotel
Sunstar Hotel Arosa
Sunstar Park Hotel Arosa
Sunstar Alpine Hotel
Sunstar Parkhotel Arosa
Sunstar Hotel Arosa Hotel
Sunstar Hotel Arosa Arosa
Sunstar Hotel Arosa Hotel Arosa

Frequently asked questions

Is free cancellation available at Sunstar Hotel Arosa?

Sunstar Hotel Arosa offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What can I see close to Sunstar Hotel Arosa?

This hotel is located in Arosa, just steps from Arosa Lenzerheide Ski Resort and Arosa Ski Resort, and within a short walk of Untersee. You'll also find Obersee Park and Arosa Weisshorn Gondola Lift less than a mile away.

Will I be able to park at Sunstar Hotel Arosa?

Yes, though parking is limited.

Is there a spa at Sunstar Hotel Arosa?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Sunstar Hotel Arosa include a casino at the property?

No, Sunstar Hotel Arosa doesn't have a casino.

Is there an indoor pool at Sunstar Hotel Arosa?

Yes, this hotel has an indoor pool.

Is Sunstar Hotel Arosa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Sunstar Hotel Arosa?

No, but guests can enjoy a steam room at this hotel.

Does Sunstar Hotel Arosa have a restaurant that serves breakfast?

Yes, Sunstar Hotel Arosa serves free buffet breakfast each morning from its restaurant.

Does Sunstar Hotel Arosa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sunstar Hotel Arosa for a fee of CHF 25 per pet, per night. The property also provides food and water bowls.

Does Sunstar Hotel Arosa have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Sunstar Hotel Arosa?

Yes, some guestrooms at Sunstar Hotel Arosa offer a balcony and may feature mountain views.

Sunstar Hotel Arosa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 108 reviews
Rating 8 - Good. 47 out of 108 reviews
Rating 6 - Okay. 10 out of 108 reviews
Rating 4 - Poor. 3 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Stayed 4 nights in Mar 2020

8/10 Good

Alfred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location halfway up the village,so easy to access both cable cars. Room was spacious with a great view of the mountains from the balcony and very quiet generally. Loved the rainforest shower in the bathroom. Breakfast was excellent. Be warned,no kettle in room, so take a travel kettle and mug if you like a cup of tea in your room.
Stayed 5 nights in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunstar Arosa 2019

Sunstar Arosa was very clean and the amenities were great. Arosa is a nice and quiet little ski town with beautiful scenery and plenty of good restaurants.
Stayed 1 night in Jun 2019

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very good hotel overall - great for families with kids.
Stayed 4 nights in Feb 2019

10/10 Excellent

sandra, sheffield england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel. Very close to all amenities.

Lovely hotel. Very friendly staff. Philomena very welcoming. View with a balcony awesome although no snow on peaks when we was there. Buffet breakfast, lots to choose from. Catering for all needs. Had an evening meal which was lovely. Room very clean. Evening staff knocked to see if we required anything every night. Free apples at reception. Free bus to station. Nice walk into Arosa. Would definitely recommend this hotel. Beautifully situated and seating to sit outside. Rooms very warm.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice location an in house restaurant

very nice location an in house restaurant - we will come again ;)
Stayed 3 nights in Jul 2017

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

fantastic hotel great for children staff very friendly

8/10 Good

mike, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel. Nice location

We enjoyed our brief stay. Clean, friendly, good breakfast.

8/10 Good

Robert, Reit im Winkl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away for jazz

Very helpful and delightful staff, hotel pretty good but no bidet in bathroom, not very good for 5 star. Meals ok but expensive , breakfast ordinary,no smoked salmon, but again staff delightful made good cappuccino's.and fresh cooked eggs.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room with great view and breakfast

The room had a great view and the breakfast was very good. Arosa was a nice quite town to stay in.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Could be so much better

Good points: Clean, well appointed rooms and good buffet breakfast. It is only a short walk into the village centre, but the road is steep and poorly lit at night. Only a small number of free parking spaces outside, if they are all taken you have to pay 10CHF a day for the garage plus hand your keys into reception incase they need to move your vehicle! Drinks in the bar wrongly priced, staff were not interested in our complaint.

6/10 Okay

Ginny, Worcestershire

Liked: Cleanliness, property conditions & facilities

Very adequate hotel.

A large hotel with not a huge amount of style outside or in. Friendly staff. An attractive bar, lounge very big but furnishing not too warming. A lovely fire behind glass. Very large restaurant. Only eat in one night. All buffet service, food good, nothing out of the ordinary. Bedrooms sort of basic but very adequate. Bath very small, shower in the bath. Wellness area and pool very nice. Shuttle bus to the lifts very good. Boot room very warm and spacious. Ski and boot hire at the hotel so very convenient. Free wifi access everywhere.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great mountain views

I had a very relaxing visit. Walking in the mountains and breathing the fresh air was exactly what I needed. The Spa facilities were great and the staff very accommodating. It would have been good to know that the hotel included a shuttle pick up before I arrived and would suggest that this be posted on the website.

8/10 Good

Aldo

Stayed 1 night in Mar 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöne sehr ruhige Lage.

Schönes Hotel. Hat alles für einen schönen Urlaub Das Frühstück ist riesig und ausgezeichnet
Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Laurence

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Iwan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Auszeit im Schnee

Es war ein kurzer aber schöner Aufenthalt in diesem Hotel. Die Zimmer sind sauber und am fühlt sich wohl. Das Personal ist freundlich und aufmerksam.
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Völlig überteuertes und schlechtes Hotel mit unfre

Charmeloses Hotel mit sehr schlechtem Preis-/Leistunsverhtnis. Unfreundliches Personal von Empfang bis Verabschiedung. Am Abreisetag stört der Zimmerreinigungsdienst zweimal um 09:00 und 09:30 trotz Checkout-Zeit um 11:00 Uhr. Das Frühstücksbuffet war ebenfalls unterdurchschnittlich. Fazit: Nie wieder!
Stayed 3 nights in Sep 2023