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Sunstar Hotel Arosa

4.0 star property

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Photo gallery for Sunstar Hotel Arosa

Breakfast and dinner served
Indoor pool
Comfort Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk
Lobby
A dining table with a meal, wine glasses, and a view of mountains and trees.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
SEEWALDWEG, 1, Arosa, Graubuenden, 7050
  • Place, Arosa Ski Resort
    ‪1 min walk‬
  • Place, Arosa Lenzerheide Ski Resort
    ‪1 min walk‬
  • Place, Untersee
    ‪5 min walk‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Comfort Double Room

  • Mountain view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Single Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room, Balcony

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Family Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room with balcony

Family Room with balcony | Hypo-allergenic bedding, free minibar, in-room safe, desk

Family Room with balcony

  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room with Balcony

Bathtub, hair dryer, bathrobes, towels

Double Room with Balcony

  • Sleeps 2

View all photos for Family Room

Bathtub, hair dryer, bathrobes, towels

Family Room

  • Sleeps 3

View all photos for Family Room with Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Family Room with Balcony

  • Sleeps 3

View all photos for Single Room with Balcony

Bathtub, hair dryer, bathrobes, towels

Single Room with Balcony

  • Sleeps 1

View all photos for Standard Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2

View all photos for Comfort Double Room With Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Comfort Double Room With Balcony

  • Sleeps 2

About the neighborhood

Arosa

Sunstar Hotel Arosa places you next to Arosa Lenzerheide Ski Resort and Arosa Ski Resort. This 106-room, 4-star hotel has a full-service spa along with an indoor pool and free in-room WiFi.

What's nearby

  • Arosa Ski Resort - 1 min walk - 0.0 miles
  • Arosa Lenzerheide Ski Resort - 1 min walk - 0.0 miles
  • Untersee - 5 min walk - 0.3 miles
  • Tschuggen-Ost Ski Lift - 9 min walk - 0.5 miles
  • Arosa Weisshorn Gondola Lift - 11 min walk - 0.6 miles

Getting around

  • Arosa Station - 13 min walk
  • St. Moritz (SMV-Samedan) - 139 min drive

Restaurants

  • ‪Stüva Cuolm - ‬15 min walk
  • ‪Brüggli - ‬14 min walk
  • ‪Arosa Vetter Hotel - ‬11 min walk
  • ‪Hotel - Restaurant Quellenhof Arosa - ‬4 min walk
  • ‪Güterschuppen - ‬13 min walk

About this property

Sunstar Hotel Arosa

Guests of Sunstar Hotel Arosa enjoy a full-service spa, an indoor pool, and a gym. There's limited parking and an airport shuttle. The front desk has multilingual staff that can help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and coffee/tea in a common area.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and bathrobes. Free minibar items, sitting areas, and refrigerators are also standard.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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  • Hot tub
  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bowling alley
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Mountain biking
  • Piano
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1883
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: CHF 1 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 25 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Arosa Hotel Sunstar

Arosa Sunstar

Arosa Sunstar Hotel

Hotel Sunstar Alpine Arosa

Hotel Sunstar Arosa

Sunstar Alpine Arosa

Sunstar Alpine Hotel Arosa

Sunstar Arosa

Sunstar Arosa Hotel

Sunstar Hotel Arosa

Sunstar Park Hotel Arosa

Sunstar Alpine Hotel

Sunstar Parkhotel Arosa

Sunstar Hotel Arosa Hotel

Sunstar Hotel Arosa Arosa

Sunstar Hotel Arosa Hotel Arosa

Frequently asked questions

Is free cancellation available at Sunstar Hotel Arosa?

Sunstar Hotel Arosa offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What can I see close to Sunstar Hotel Arosa?

This hotel is located in Arosa, just steps from Arosa Lenzerheide Ski Resort and Arosa Ski Resort, and within a short walk of Untersee. You'll also find Obersee Park and Tschuggen-Ost Ski Lift less than a mile away.

Is there parking available at Sunstar Hotel Arosa?

Yes, though parking is limited parking.

Is there a spa at Sunstar Hotel Arosa?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Sunstar Hotel Arosa include a casino at the property?

No, Sunstar Hotel Arosa doesn't have a casino.

Is there an indoor pool at Sunstar Hotel Arosa?

Yes, this hotel has an indoor pool.

Is Sunstar Hotel Arosa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a full-service spa.

Are there hot tubs at Sunstar Hotel Arosa?

No, but guests can enjoy a steam room at this hotel.

Does Sunstar Hotel Arosa have a restaurant that serves breakfast?

Yes, Sunstar Hotel Arosa serves free buffet breakfast each morning from its restaurant.

Does Sunstar Hotel Arosa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sunstar Hotel Arosa for a fee of CHF 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Sunstar Hotel Arosa?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Sunstar Hotel Arosa?

The closest major airport to Sunstar Hotel Arosa is St. Moritz (SMV-Samedan), which is about 19.5 mi away.

Are there rooms with balconies at Sunstar Hotel Arosa?

Yes, some guestrooms at Sunstar Hotel Arosa offer a balcony and may feature mountain views.

Sunstar Hotel Arosa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 121 reviews
Rating 8 - Good. 51 out of 121 reviews
Rating 6 - Okay. 10 out of 121 reviews
Rating 4 - Poor. 5 out of 121 reviews
Rating 2 - Terrible. 2 out of 121 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Karim Philip

Traveled with family
Liked: Cleanliness
Unsupervised kids club most of the time (Friday-Sunday) even on Friday when it was supposed to be supervised
Stayed 2 nights in Jan 2026

2/10 Terrible

Verified traveler

Stayed 4 nights in Mar 2020

8/10 Good

Alfred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location halfway up the village,so easy to access both cable cars. Room was spacious with a great view of the mountains from the balcony and very quiet generally. Loved the rainforest shower in the bathroom. Breakfast was excellent. Be warned,no kettle in room, so take a travel kettle and mug if you like a cup of tea in your room.
Stayed 5 nights in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunstar Arosa 2019

Sunstar Arosa was very clean and the amenities were great. Arosa is a nice and quiet little ski town with beautiful scenery and plenty of good restaurants.
Stayed 1 night in Jun 2019

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very good hotel overall - great for families with kids.
Stayed 4 nights in Feb 2019

10/10 Excellent

sandra, sheffield england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel. Very close to all amenities.

Lovely hotel. Very friendly staff. Philomena very welcoming. View with a balcony awesome although no snow on peaks when we was there. Buffet breakfast, lots to choose from. Catering for all needs. Had an evening meal which was lovely. Room very clean. Evening staff knocked to see if we required anything every night. Free apples at reception. Free bus to station. Nice walk into Arosa. Would definitely recommend this hotel. Beautifully situated and seating to sit outside. Rooms very warm.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice location an in house restaurant

very nice location an in house restaurant - we will come again ;)
Stayed 3 nights in Jul 2017

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

fantastic hotel great for children staff very friendly

8/10 Good

mike, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel. Nice location

We enjoyed our brief stay. Clean, friendly, good breakfast.

8/10 Good

Robert, Reit im Winkl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away for jazz

Very helpful and delightful staff, hotel pretty good but no bidet in bathroom, not very good for 5 star. Meals ok but expensive , breakfast ordinary,no smoked salmon, but again staff delightful made good cappuccino's.and fresh cooked eggs.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room with great view and breakfast

The room had a great view and the breakfast was very good. Arosa was a nice quite town to stay in.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Could be so much better

Good points: Clean, well appointed rooms and good buffet breakfast. It is only a short walk into the village centre, but the road is steep and poorly lit at night. Only a small number of free parking spaces outside, if they are all taken you have to pay 10CHF a day for the garage plus hand your keys into reception incase they need to move your vehicle! Drinks in the bar wrongly priced, staff were not interested in our complaint.

6/10 Okay

Ginny, Worcestershire

Liked: Cleanliness, property conditions & facilities

Very adequate hotel.

A large hotel with not a huge amount of style outside or in. Friendly staff. An attractive bar, lounge very big but furnishing not too warming. A lovely fire behind glass. Very large restaurant. Only eat in one night. All buffet service, food good, nothing out of the ordinary. Bedrooms sort of basic but very adequate. Bath very small, shower in the bath. Wellness area and pool very nice. Shuttle bus to the lifts very good. Boot room very warm and spacious. Ski and boot hire at the hotel so very convenient. Free wifi access everywhere.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great mountain views

I had a very relaxing visit. Walking in the mountains and breathing the fresh air was exactly what I needed. The Spa facilities were great and the staff very accommodating. It would have been good to know that the hotel included a shuttle pick up before I arrived and would suggest that this be posted on the website.

10/10 Excellent

Marica

Liked: Cleanliness, staff & service, amenities
Alles bestens, wir kommen wieder
Stayed 3 nights in Jan 2026

10/10 Excellent

Tina

Traveled with group
Sehr freundliches und zuvorkommendes personal!
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 2 nights in Jan 2026

10/10 Excellent

Pascal

Stayed 1 night in Jan 2026

10/10 Excellent

kunio

Stayed 2 nights in Jan 2026

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr sauberes Zimmer. Guter Wellnessbereich mit Sauna, Dampfbad und Schwimmbad. Fitnessraum hat es auch noch und Möglichkeiten für die Massage. Für Kids hats noch eine Spielzone und Billardtisch auch. Werde wieder kommen.
Stayed 1 night in Jan 2026

10/10 Excellent

Cosimo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

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