Standard room, functional for my one night stay
The night shift front desk person was AMAZING and very pleasant. She was very informative and provided all information someone would want to know when checking in (breakfast hours, the type of breakfast, we do not have a pool, where ice is located, etc...). The room was clean (walls are thin but no fault of anyone's). The area was very quiet which I loved.
All the staff was very safe and wore mask with the Covid situation which is very important to us since we are still recovering from post-Covid complications. Although there was not a complimentary breakfast due to Covid I was pleased that coffee was available 24/7. The location was also ideal. It was easy on and off access to the interstate and the location of the hotel was easy to get in and out of. Overall I would definitely stay there again.
Excellent staff and the guy on the night shift was as sharp as a tack. I needed a wakeup call at 2:30am but due to the time change he called me back and said it would need to be a 1:30am wakeup due to the time change. Totally saved me from missing a flight. A very nice hotel and clean and nicely decorated rooms.
Asked for a shuttle. Never came. Waited over 3 hours. Finally got a cab. Cost almost 60 dollars. Called choice hotels service. Made a claim. Was assured they would make it right. Never did. Was told manager would speak to us. Never did. Was told to call service back if they didnt. I did. Was still not appropriately compensated. Was offered points that i didnt want and arent enough for a nights stay anywhere in my state like they told me it would. Very dissatisfied with choice hotels overall.
It is clean, I feel safe, breakfast and transport to metro and airport is included
Could use some renovations. The whole premise just looks old and not well taken care of. Floors were dirty.
I liked the courtesy shuttle from the airport and to the Metro. I liked that breakfast was included. The room was worn and the water pressure was low. The TV picture was fuzzy/poor reception.
Old building and furniture way overpriced. Staff not friendly at all. Shuttle driver abrupt
I felt the staff was very nice and the free shuttle to the airport and the Metro were very helpful.
Excellent customer service. Very pleased. Breakfast was good but eggs every morning got boring
Comfort Inn Pentagon City places you within 3 miles (5 km) of popular attractions like Arlington National Cemetery and Fashion Center at Pentagon City. This 120-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Start your day off right with a free buffet breakfast offered each morning. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.
Comfort Inn Pentagon City's 120 rooms provide coffee makers, free local calls, and ironing boards. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks and wardrobes or closets are other standard amenities.
Comfort Inn Pentagon City features free WiFi in public areas, conference space, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Standard room, functional for my one night stay
The night shift front desk person was AMAZING and very pleasant. She was very informative and provided all information someone would want to know when checking in (breakfast hours, the type of breakfast, we do not have a pool, where ice is located, etc...). The room was clean (walls are thin but no fault of anyone's). The area was very quiet which I loved.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
All the staff was very safe and wore mask with the Covid situation which is very important to us since we are still recovering from post-Covid complications. Although there was not a complimentary breakfast due to Covid I was pleased that coffee was available 24/7. The location was also ideal. It was easy on and off access to the interstate and the location of the hotel was easy to get in and out of. Overall I would definitely stay there again.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Excellent staff and the guy on the night shift was as sharp as a tack. I needed a wakeup call at 2:30am but due to the time change he called me back and said it would need to be a 1:30am wakeup due to the time change. Totally saved me from missing a flight. A very nice hotel and clean and nicely decorated rooms.
Thank you for your feedback
Asked for a shuttle. Never came. Waited over 3 hours. Finally got a cab. Cost almost 60 dollars. Called choice hotels service. Made a claim. Was assured they would make it right. Never did. Was told manager would speak to us. Never did. Was told to call service back if they didnt. I did. Was still not appropriately compensated. Was offered points that i didnt want and arent enough for a nights stay anywhere in my state like they told me it would. Very dissatisfied with choice hotels overall.
Thank you for your feedback
It is clean, I feel safe, breakfast and transport to metro and airport is included
Thank you for your feedback
Thank you for your feddback!
Could use some renovations. The whole premise just looks old and not well taken care of. Floors were dirty.
Thank you for your feedback!
Thank you for your review. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner.