Excellent staff and the guy on the night shift was as sharp as a tack. I needed a wakeup call at 2:30am but due to the time change he called me back and said it would need to be a 1:30am wakeup due to the time change. Totally saved me from missing a flight. A very nice hotel and clean and nicely decorated rooms.
Asked for a shuttle. Never came. Waited over 3 hours. Finally got a cab. Cost almost 60 dollars. Called choice hotels service. Made a claim. Was assured they would make it right. Never did. Was told manager would speak to us. Never did. Was told to call service back if they didnt. I did. Was still not appropriately compensated. Was offered points that i didnt want and arent enough for a nights stay anywhere in my state like they told me it would. Very dissatisfied with choice hotels overall.
It is clean, I feel safe, breakfast and transport to metro and airport is included
Could use some renovations. The whole premise just looks old and not well taken care of. Floors were dirty.
I liked the courtesy shuttle from the airport and to the Metro. I liked that breakfast was included. The room was worn and the water pressure was low. The TV picture was fuzzy/poor reception.
Old building and furniture way overpriced. Staff not friendly at all. Shuttle driver abrupt
I felt the staff was very nice and the free shuttle to the airport and the Metro were very helpful.
Excellent customer service. Very pleased. Breakfast was good but eggs every morning got boring
this is a decent hotel. the location is very convenient if conducting business near the pentagon or DCA (Reagan Airport). much more reasonable rate than the hotels closer to DCA.
great breakfast and shuttle service very prompt. room, nothing fancy, but decent. only complaint would be air conditioner was noisy
Staff was very helpful and friendly. Nice breakfast, facility was clean, very convenient location for getting to sites. The shuttle to and from Pentagon City was great, but we seemed to have to wait a while to be picked up-they were very busy due to spring break. Also price was reasonable. Would stay there again!
It was clean and neat, the staff was courteous and professional, and the breakfast was delicious !
Comfort Inn Pentagon places you within 3 miles (5 km) of popular attractions like Fashion Center at Pentagon City and Pentagon. This 120-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Start your day off right with a free buffet breakfast offered each morning. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.
Comfort Inn Pentagon's 120 rooms provide coffee makers, free local calls, and ironing boards. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks and wardrobes or closets are other standard amenities.
Comfort Inn Pentagon features free WiFi in public areas, conference space, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.
Excellent staff and the guy on the night shift was as sharp as a tack. I needed a wakeup call at 2:30am but due to the time change he called me back and said it would need to be a 1:30am wakeup due to the time change. Totally saved me from missing a flight. A very nice hotel and clean and nicely decorated rooms.
Asked for a shuttle. Never came. Waited over 3 hours. Finally got a cab. Cost almost 60 dollars. Called choice hotels service. Made a claim. Was assured they would make it right. Never did. Was told manager would speak to us. Never did. Was told to call service back if they didnt. I did. Was still not appropriately compensated. Was offered points that i didnt want and arent enough for a nights stay anywhere in my state like they told me it would. Very dissatisfied with choice hotels overall.
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It is clean, I feel safe, breakfast and transport to metro and airport is included
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Could use some renovations. The whole premise just looks old and not well taken care of. Floors were dirty.
Thank you for your feedback!
Thank you for your feedback!
I liked the courtesy shuttle from the airport and to the Metro. I liked that breakfast was included. The room was worn and the water pressure was low. The TV picture was fuzzy/poor reception.
Thank you for your feedback