Leonardo Hotel Antwerp3.0 out of 5.0
Recent guest reviews
Found it slightly unsafe and risky for females staying in all by themselves. There wasnt a proper system of locking the room from inside like a latch etc. Breakfast should have had more varieties in vegetarian and also different items of food since there were exactly same things available in the breakfast for my entire stay of 6 days.
The receptionist on duty (Claudia) was efficient, friendly and knowledgeable, dealing with my booking quickly. She was, frankly, snowed under and really could have done with another member of staff present. Anyway, that never stopped her from doing an excellent job. The bar next to reception is OK, but serves only a limited selection of drinks. Rooms were clean and large, but if (like me) you have a room facing the main street opposite Antwerpen Centraal station you won't get much sleep as the hotel MUST get double glazing!
The location close to main Railway Station is very good, but that is also the only good thing about this hotel. The first room I got was dark and stinked from smoking, but I could at least change to another room. The second room was as dark, in a bad condition (wash basin broken), dirty (radiator parted covered with ..., well it looked like someone had vomitted there) and very noisy from outside and inside. NEVER AGAIN!
This hotel is ideally placed if arriving by train. There is plenty of choice of places to eat and drink just up the road. The rooms are adequate although the bed quilt was small for the size of bed which was very comfortable. Our main problem was with noise. There was building work on the site next door and a night club below. The bin men arrived at stupid o'clock, as did someone with a squeaky trolley in the corridor. You could hear talking late at night outside as the double glazing was inadequate. However, the staff were friendly and the hotel lobby was nicely furnished. Our room was just to the left of the Leonardo sign in the photo, so best to ask for a room not on the street!
Awful experience. Dirty room and smelled of smoke and mold. The bathroom was dirty and the cups were washed after the guests stayed there. Also when we came to check in the receptionist said she wasn't sure if our room was clean but gave us the keys anyways and told us to check it ourselves. Will not be going back.
Leonardo hotel is something awful. It needs sanity inspection! My experience has started with not working sink in my room, smoke smell and ended up with bedbugs. I hardly slept with turned light on...terrible. Hotel needs renovation and cleaning; old furniture; windows are old, do not provide sound isolation; broken sinks; lamps are old and almost do not provide light; Rooms facing Railway station are extremely noisy. I have changed room twice, i have seen 4 rooms in total during selection of a room - it's terrible that all rooms are dirty, with smell of either smoke or mold (especially on 5th flor, mold). In both rooms i faced issue with bedbugs!!! (insects)
I stayed here in January with my girlfriend and its location is what initially attracted me. Close to the train station which was a factor for us. The room was clean and there was no problem with noise from the streets. Breakfast which was a continental buffet stymie was a touch limited but not enough to complain. Checking and out was hassle free and the staff are very nice. Clean, good location for the train station & a good price. A nice hotel for a short stay in Antwerp.
We know we cant expect much in 3 star hotel but cleanliness is important. The room is smelly with molds, washing basic is cracked, dirtied tub, insects on bed, old blood stains on bed sheet...... If cleanliness is one of the criteria for hotel star scoring, please give them only 1 star
To be honest i love this hotel, location is good, hotel room very nice and clean, convenience to go anywhere ( especially shopping ). However what i do not like about this hotel, staff not very friendly ( no greeting, no welcome, not smiling its just like robot to me).Hotel only provide the first day of coffee and tea making facilities and the rest of your stay you have to purchase on your own.I was once observe the hskp attendance how they clean the room. I realize the bed sheet was not change on my 2nd day. Construction noise ( Holly Cow ) you could imagine if you were there. Non stop from am till evening 6 pm hardly can sleep.I was told the room is King Bed and in fact when i book i request and selected King Bed. When i enter the room it is a king bed look like but when you sleep on it you will realize it is two bed been join together as one bed very unconformable. The staff should be honest enough to explain upon check in rather then not saying anything then customer find. Hope there is an improvement and i will be back soon again as i love the hotel not because of good service or friendliness it is because the hotel location.
This Hotel is just ouside Antwerp Central Station. So this is the best place to be as there are many restaurants just below the hotel and 3 mins walk to station. The Antwerp zoo is also just behind the Central Station so 5 mins walk from hotel. So if you ever planing to visit Antwerp and looking for a hotel to book, this should be the first choice.
- Walking distance to Antwerp Zoo and Rubens House
- Free WiFi in rooms and public areas
- Business center
Leonardo Hotel Antwerp places you next to Antwerp Zoo and a short stroll from other popular sights like Rubens House. The 105 rooms at this 3-star hotel include refrigerators, minibars, and coffee makers. It's in central Antwerp and also close to Museum Mayer van den Bergh and Cathedral of Our Lady.
Start each morning with breakfast, served for a fee from 7 AM to 10 AM. At the end of the day, relax with a drink at the bar/lounge.
All of Leonardo Hotel Antwerp's 105 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Other amenities include free newspapers, hair dryers, and safes.
Guests of Leonardo Hotel Antwerp enjoy free WiFi in public areas, a business center, and an ATM. Self parking is available for EUR 17.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations.
Reviews from Trip Advisor
53.0% of guests recommend this hotelTotal of 758 reviews