Hotel FRANQ

4.0 star property
Luxury hotel with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Hotel FRANQ

Exterior
Interior entrance
Property entrance
2 restaurants, lunch served
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
Kipdorp 10-12, Antwerp, 2000
  • Green Square
    ‪5 min walk‬
  • Antwerp Market Square
    ‪6 min walk‬
  • Antwerp Zoo
    ‪16 min walk‬
  • Antwerp (ANR-Antwerp Intl.)
    ‪9 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Classic Room

9.6 out of 10
Exceptional
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Classic Room (Small)

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Cosy Room

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Luxury Suite

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

You may also like

About the neighborhood

Antwerp

Located in Old Town within a short walk of Antwerp Market Square, Hotel FRANQ is within a mile (2 km) of other popular sights such as Antwerp Zoo. This 42-room, 4-star hotel has 2 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Green Square - 5 min walk - 0.3 miles
  • Antwerp Market Square - 6 min walk - 0.4 miles
  • Cathedral of Our Lady - 6 min walk - 0.4 miles
  • Port of Antwerp - 15 min walk - 0.8 miles
  • Antwerp Zoo - 16 min walk - 0.9 miles

Getting around

  • Antwerp Port House Tram Stop - 5 min drive
  • Antwerp Central Station - 15 min walk
  • Antwerp (ANR-Antwerp Intl.) - 23 min drive

Restaurants

  • ‪Café De Zwaan - ‬1 min walk
  • ‪Thai By Sanito - ‬2 min walk
  • ‪Fiera Antwerp - ‬3 min walk
  • ‪Hotel FRANQ - ‬1 min walk
  • ‪Den Echo - ‬3 min walk

About this property

Hotel FRANQ

Luxury hotel with 2 restaurants and a fitness center
Guests of Hotel FRANQ enjoy a gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is EUR 34.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 90 per room one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include a library, free newspapers, and a terrace.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and slippers. Other amenities include refrigerators, minibars, and espresso makers.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

Dutch, English, French

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 34 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 28 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • FRANQ Bar
  • la volta
  • Restaurant FRANQ*

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Belgian license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 28 per person
  • Airport shuttle fee: EUR 90 per room (one-way)
  • Covered self parking fee: EUR 34.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Franq Antwerp
Franq Antwerp
Franq
Hotel FRANQ Hotel
Hotel FRANQ Antwerp
Hotel FRANQ Hotel Antwerp

Frequently asked questions

Are free cancellation options available at Hotel FRANQ?

Hotel FRANQ provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Hotel FRANQ?

This hotel is situated in Old Town within a short 6-minute walk of Antwerp Market Square and also 15 minutes on foot from Antwerp Zoo. You'll also find Cathedral of Our Lady and Green Square less than a mile away.

Is there parking available at Hotel FRANQ?

Yes, covered parking is offered for EUR 34.00 per night. Though parking is limited, accessible parking, bicycle parking, and electric car charging are also available.

Does Hotel FRANQ have a casino?

No, Hotel FRANQ doesn't have a casino.

Will I find an indoor pool at Hotel FRANQ?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel FRANQ?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and slippers.

Does Hotel FRANQ have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel FRANQ have a restaurant that serves breakfast?

Yes, Hotel FRANQ has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Hotel FRANQ allow pets to stay free of charge?

No, pets aren't allowed at Hotel FRANQ.

Does Hotel FRANQ have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel FRANQ?

The closest major airport to Hotel FRANQ is Antwerp (ANR-Antwerp Intl.), which is 4 mi away (23 minutes by car). Another top airport is Brussels Airport (BRU), which is located 28.3 mi away (44-minute drive).

Can I book a room with a balcony at Hotel FRANQ?

No, there aren't any guestrooms with balconies at Hotel FRANQ.

Hotel FRANQ Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 174 out of 258 reviews
Rating 8 - Good. 67 out of 258 reviews
Rating 6 - Okay. 15 out of 258 reviews
Rating 4 - Poor. 2 out of 258 reviews
Rating 2 - Terrible. 0 out of 258 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location.
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

A lovely hotel. Centrally located and I had a nice big room.
Stayed 5 nights in Mar 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Liked this hotel and would stay there again. However next time we would pay a little extra and opt for a bigger room than we had on this stay. We were there for 4 nights , and the room we had was probably only suitable for a 1 or 2 night stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 3 nights in Dec 2024

6/10 Okay

Shahrooz

Traveled with group
Liked: Room comfort
Disliked: Property conditions & facilities

Fine

Nice hotel and good locations. Friendly staff and nice breakfast. But the condition of the rooms and corridors was outdated and needing maintenance.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant hotel with great staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Fantastic Hotel

Very good hotel, short walk to the old town and not too far from the train station The hotel staff are fantastic and very obliging We would recommend this hotel to anyone looking for a luxury stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna, Laredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so happy that I chose Hotel FRANQ for my last stop in Belgium - at the end of a trip when you start to get a little bit tired. The staff was remarkable, going above and beyond in every way. The room was spacious and comfy - the right amount of luxury without being stuffy. And, as a treat I had dinner one night at their Michelin starred Restaurant FRANQ and the food and the staff were amazing. I loved this place and would choose it again if I were to visit Antwerp again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Eddie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel with high quality services and decor. I look forward to future visits.
Stayed 2 nights in Jul 2024

8/10 Good

Alyson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel but disappointed with broken shower

My mum and I stayed for 3 nights, the hotel is gorgeous, great location and the staff are really friendly. I would have given 5 stars, however, we were disappointed that our shower was broken during our stay and wouldn't drain properly. On reporting, an engineer came on the second night, but was even worse. We were not offered any form of compensation for this.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay in Antwerp. It’s located centrally - close to the train station, historic town square including the church designed by Ruben, and is walkable to local hangouts and shopping areas. The hotel has a cool history being a former bank and the staff are knowledgeable about this history and the area.
Stayed 1 night in Jun 2024

10/10 Excellent

Ginger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing time at this hotel the staff was awesome and extremely helpful. I would definitely stay at this property again and recommend it to friends and family.
Stayed 2 nights in Jun 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. EXCELLENT restaurant.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Property conditions & facilities, room comfort

Excellent hotel in a great location

Lovely hotel stay in Antwerp with the family. The staff are exceptional and the stay was very comfortable and pleasant. A great location just a couple blocks from the old town and a few blocks to the Diamond district. Make sure to ask the front desk for any recommendations you need as all their suggestions were great. We would definitely stay here again and recommend it highly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Patanjali

Stayed 2 nights in Mar 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay!

Everything was marvelous from the glass of Prosecco at checkin to the impeccable service to the very last minute. Cannot say enough about the solicitude of the staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and restaurant were lovely. Great location. Staff friendly and helpful. Would stay here again!
Stayed 2 nights in Dec 2023

10/10 Excellent

Emile

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful. My biggest problem with this hotel is the bed. The bed was awful. Waking up on vacation sore and uncomfortable isn't ideal. The breakfast was wonderful as was the staff on duty for the breakfast.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean and great location

Weekend stay, our room faced the courtyard and was very quiet & comfortable. Hotel is well located within walking distance to old town & the port. We walked from the train station to the hotel and it was okay distance if you don’t have a lot of luggage but a taxi may be a better choice
Stayed 2 nights in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel - very well appointed and well staffed. Rooms were a good size for Europe and beds very comfortable with nice linens. Especially loved the welcome glass of Prosecco during check in! Great stay and beautiful area!
Stayed 2 nights in Nov 2023