I like the rooms
The Westin is in a pretty walkable location to Main Street and has access to all the adorable independent restaurants. Downtown Annapolis is only a 15-20 min leisurely walk away but there is a shuttle that loops right in front of Westin should you not wish to walk. The facility is modern, clean and the staff is hospitable and friendly! Would most def consider this location again in the future ! Thank you Westin family.
Was not a property issue. If you book through orbits you dont get your marriott points because its a 3rd party Not booked directly with Marriott. Beware!!
No guest parking! "Valet" parking at $30 per day, but city garage right next to hotel. No complimentary breakfast. I am in a hurry in the morning and want to grab and go. No gift shop. No newspaper. Sterile, un-attractive lobby.
The Valet staff were great. They are the first staff members a guest encounters and they make guests feel welcome and display professionalism.
I paid 600.for 3 nights. Additional Charge of 30. per night to park. Internet is an additional 10. per day. Even though I have unlimited data plan with my phone it seemed to be blocked. “To go” style “Breakfast for 2” with plastic utensils was an additional 50.
Second time there. First time was in normal times and had a great experience. This time a bit more serious and sedate. Not many amenities, but that's to be expected. The Westin takes COVID-19 sanitation very seriously which was great to see. The pools were closed per the mayor, I believe, which we did not see posted on the website. Rooms are very clean and comfortable.
The room was so small and the temperature control of the room air wasn't working. The bed was so high and the bathroom was a bit uncomfortable to use. It was so cold at night and we did not have a good night's sleep. Their on-site restaurant had a very poor quality food. Overall, this hotel was not a typical Westin hotel.
Everything is great very clean employees very helpful
Everything was perfect about my stay. I was able to get an early check in after taking a red eye in from the west coast. Friendly staff was attentive. My flight didn’t leave until 6:30 pm and was able to stay in the room until 4! Great flexibility and willingness to work with a customer to provide the best service possible.
The hotel and staff were great. We loved the lobby area and the healthy food choices. We did, however, have a couple issues I’d like to make you aware of. Our room, #434, smelled so badly like dog urine that we had to be moved to a different room for our second night. We were told that pets are only kept on the 2nd floor, but this was unmistakable and my son, who is very allergic to cats and dogs, was miserable. Additionally, in both rooms we stayed, #434 and #633, both toilets clogged and, in both instances, no one was available to help us until the morning. The first night wasn’t too bad because we just went down to the lobby if we had to go to the bathroom. The second night, however, my son was up vommitting and it was a great inconvenience for the whole family. My sister in law had her toilet clog in a different room.
Staff at the Westin was efficient and polite. Breakfast at the restaurant was horrible as I had the worst Eggs Benedit in my life. English muffin was not toasted and poached eggs were over cooked, including Hol. Sauce was less then sufficient and dried.
The Westin Annapolis places you within a mile (2 km) of popular attractions like U.S. Naval Academy and Annapolis City Dock. This 225-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a 24-hour gym.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM.
The Westin Annapolis's 225 rooms provide coffee makers, safes, and phones. Flat-screen TVs come with pay movies, and guests can stay connected with WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Ironing boards and desks are also standard. Housekeeping is available once per stay.
At The Westin Annapolis, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is offered for USD 34 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this spa hotel include WiFi in public areas, a 24-hour business center, and a meeting room.
I like the rooms
The Westin is in a pretty walkable location to Main Street and has access to all the adorable independent restaurants. Downtown Annapolis is only a 15-20 min leisurely walk away but there is a shuttle that loops right in front of Westin should you not wish to walk. The facility is modern, clean and the staff is hospitable and friendly! Would most def consider this location again in the future ! Thank you Westin family.
Thank you for your feedback. We are pleased to hear that you enjoyed your stay and love the area. We can't wait for you to visit again.
Was not a property issue. If you book through orbits you dont get your marriott points because its a 3rd party Not booked directly with Marriott. Beware!!
Thank you. Yes, there are many benefits to booking through Marriott directly. Unfortunately with 3rd party bookings, you do not have access to many of those Bonvoy benefits.
No guest parking! "Valet" parking at $30 per day, but city garage right next to hotel. No complimentary breakfast. I am in a hurry in the morning and want to grab and go. No gift shop. No newspaper. Sterile, un-attractive lobby.
We are sorry to hear that you did not enjoy your stay. Unfortunately the garage is owned by the city so we don't have any say in the pricing for hotel guests. We do have a grab n go available for quick options while we do not offer complimentary breakfast. As a Bonvoy Titanium member, breakfast is an amenity option. We do also offer a gift shop located near our front desk.
The Valet staff were great. They are the first staff members a guest encounters and they make guests feel welcome and display professionalism.
We are pleased to hear that you enjoyed your stay. We hope to see you again soon.
Thank you for staying with us.
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.