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Recent guest reviews

The facility was clean and well maintained and had good amenities such as exercise room, bar, restaurant (I did use the exercise room and found it to be above average). The hot tub was out of order and the pools heater was broken, but that seems to be the norm with covid. One thing I didn’t particularly like was that they charged for coffee in the lobby- $3 a cup. With that said, they did make coffee packs available in the rooms. The beds were comfortable and the room was large enough for two for a couple of days. I would say the walls were pretty thin. It was a busy game weekend in Ann Arbor, so while Thursday night was quiet and fine, on Friday I could hear my neighbors TV until about 2 am and some people talking and someone’s emotion outburst down the hall at one point. I used earplugs and that seemed to do the trick. The facility might want to think about a little sound proofing. The staff at check in were professional and helpful. After that, they seemed to be a little less interested, but good enough. The location was pretty good, with access to the mall area close by and the university was about a mile or so up state st. It was just far enough that I found myself driving to campus, which required $ for parking and campus (however, I did not explore public transportation). Overall it was a good stay.

The restaurant was shut down which we were not told in advance so when we arrived at 9pm there were not much options for food. Nothing to walk to. We had to order with door dash. We stayed 2 nights but our room was never cleaned. No beds made or coffee refreshed. Real bummer for the price.

I liked the pools and the bar.

good price for the property.

Nice hotel. Quiet rooms, great pool, great staff.

Rooms are freshly updated, include microwave, mini fridge, and Pure air cleaners.

Very welcoming front desk, clean clean must I say lobby and threw out. As well as Proper sanitizing stations available for quest which was very refreshing.

The property was great. I guess Marriott doesn’t allow trash cans outside their doors! Because if this there is nowhere to throw your trash! They allow dogs, but you have to find a dumpster to deposit their waste. Seemed odd. Staff was great. Didn’t dine there so can’t comment on the food. The bartender was a bit too serious. Cookies at the front desk were amazing, but they don’t make them on the weekend?

This is our first stay at this hotel in several years, since it was remodeled. It seems it's time for some refreshing, as the entire property looked rather "tired"

The beds here are incredibly comfortable!! the hotel itself is easy to find. Room service is great! The chocolate lava bomb was amazing. Tv not that great, was hoping for a smart tv like so many other hotels offer now, but alas, it wasn’t. Would definitely stay here again though! The hotel was very quiet too! The rooms all have sound proofing panels in the ceiling. One of the quietest hotels I’ve stayed at!

Great hotel, clean, nice, friendly, as usual! Highly recommend!

Being stayed in both the Sheraton and the Hyatt House in Ann Arbor on a business trip. It gives an opportunity for very direct comparison of these two hotels. Sheraton is good, clean, and offer good breakfast, yet it just felt a little more business and less personal. With the same level of rooms, Sheraton has more comfortable bed, but smaller and old standard room than that of Hyatt House. Sheraton offers better quality and choices for breakfast than that of Hyatt House, but somewhat impersonal staff. One thing that stands out unbearable is the snail speed/bandwidth Wi-Fi Sheraton offers to its guests. It was practically unusable. I have to rely on my 4G cellphone’s hot spot to get work done. Therefore, as work oriented traveler, Sheraton is definitely off my list of place to stay in Ann Arbor next time.

Overall good stay. The room was clean and spacious and the staff handled a couple of specific requests qucikly

Nice little pool, kids enjoyed it. The bad part was that the heating/cooling unit was broken and the room was way too hot, it couldn't cool and there wen't any windows that could open. We had maintenance come up and there was noting they could do.

Very nice hotel and rooms. We had a nonsmoking room, but could faintly smell stale cigarette smoke. The rest of the stay was great. Beds were very comfortable.

easy access to Umich and to highway. close to restaurants and mall.

The location with access to a major highway from the airport was helpful The hot hours d'oeuvres and tasty breakfast were a real bonus on a frosty evening and morning.

I came here and stayed with a few friends to go to the U of M football game and it was perfect. A short cab ride from downtown/where the stadium is. There's also a buffalo wild wings right next door which was convenient. Would recommend.

Boardwalk Street Ann Arbor MI

Hotel highlights

  • Walking distance to Briarwood Mall
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Bryant Pattengill East within a short walk of Briarwood Mall, Sheraton Ann Arbor Hotel is within 2 miles (3 km) of other popular sights such as Buhr Park. This 197-room, 3.5-star hotel has a restaurant, an outdoor pool, and an indoor pool.


Dining

Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

Sheraton Ann Arbor Hotel's 197 rooms provide microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Safes, ironing boards, and desks are also standard.


Property features

Sheraton Ann Arbor Hotel features an indoor pool, an outdoor pool, and a 24-hour gym. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 4

Junior Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Traditional Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Sheraton Ann Arbor Hotel

Everyone (12) Business (10) Couples (12) Family (10) Other (6) Friends (1)
4
Family

The facility was clean and well maintained and had good amenities such as exercise room, bar, restaurant (I did use the exercise room and found it to be above average). The hot tub was out of order and the pools heater was broken, but that seems to be the norm with covid. One thing I didn’t particularly like was that they charged for coffee in the lobby- $3 a cup. With that said, they did make coffee packs available in the rooms. The beds were comfortable and the room was large enough for two for a couple of days. I would say the walls were pretty thin. It was a busy game weekend in Ann Arbor, so while Thursday night was quiet and fine, on Friday I could hear my neighbors TV until about 2 am and some people talking and someone’s emotion outburst down the hall at one point. I used earplugs and that seemed to do the trick. The facility might want to think about a little sound proofing. The staff at check in were professional and helpful. After that, they seemed to be a little less interested, but good enough. The location was pretty good, with access to the mall area close by and the university was about a mile or so up state st. It was just far enough that I found myself driving to campus, which required $ for parking and campus (however, I did not explore public transportation). Overall it was a good stay.

By on Oct 24, 2021

Review comment responded on Oct 25, 2021

Thank you for being our guests we hope you have an even better stay next time. for future there is a shuttle to and from the game that picks up in front of the hotel to avoid parking fees. It cost $1.50 per trip. Susan

2
Family

The restaurant was shut down which we were not told in advance so when we arrived at 9pm there were not much options for food. Nothing to walk to. We had to order with door dash. We stayed 2 nights but our room was never cleaned. No beds made or coffee refreshed. Real bummer for the price.

By on Oct 4, 2021

Review comment responded on Oct 4, 2021

Thank you for being our guests and for leaving us your gift of feedback. We are sorry your experience was disappointing. We are having difficulty staffing as most others in this industry and in this case the server called off and we could not open. We are sorry that happened during your visit. Thanks again for the feedback. Susan

4
Everyone

I liked the pools and the bar.

By on Aug 23, 2021

Review comment responded on Aug 23, 2021

Thanks for staying with us! Susan

4
Everyone

By on Jul 15, 2021

Review comment responded on Jul 28, 2021

Thank you for choosing the Sheraton while staying in Ann Arbor. We look forward to having you as our guests again! Susan

5
Family

good price for the property.

By on Jul 9, 2021

5
Family with small children

Nice hotel. Quiet rooms, great pool, great staff.

By on Jun 14, 2021

Review comment responded on Jun 14, 2021

Thank you for being our guests, we appreciate you! Susan

5
Business Business

Rooms are freshly updated, include microwave, mini fridge, and Pure air cleaners.

By , from Atlanta on Jan 18, 2021

Review comment responded on Jan 18, 2021

Thank you for being our guest, we look forward to your next visit! Susan

5
Partner Couples

Very welcoming front desk, clean clean must I say lobby and threw out. As well as Proper sanitizing stations available for quest which was very refreshing.

By , from Ann arbor on Aug 4, 2020

Review comment responded on Aug 4, 2020

Thank you for being our guests, it was our pleasure. Thank you, Susan - GM

5
Everyone

By on Aug 1, 2020

Review comment responded on Aug 3, 2020

Thanks for staying with us, we appreciate you! Susan

5
Family Family

The property was great. I guess Marriott doesn’t allow trash cans outside their doors! Because if this there is nowhere to throw your trash! They allow dogs, but you have to find a dumpster to deposit their waste. Seemed odd. Staff was great. Didn’t dine there so can’t comment on the food. The bartender was a bit too serious. Cookies at the front desk were amazing, but they don’t make them on the weekend?

By on Jul 1, 2019

Review comment responded on Jul 5, 2019

Thank you for choosing the Sheraton for your Ann Arbor accommodations, we appreciate you! Susan - GM

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