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Inlet Tower Hotel And Suites

3.0 out of 5.0

Recent guest reviews

2 hour check in was terrible, requested service took until next day

That says it all, 2 hour check in. No desk assistance

The hotel is located in a convenient location near downtown, but it is older and showing neglect.

Great hotel, clean, awesome view of inlet. Nice staff!!

Hotel staff was exceptionally pleasant and helpful. The rooms could really use some updating...ours was a bit musty, tv was old, tub was funky (I wouldn't have washed my kids in it.) the bar/restaurant was really cozy and a fun atmosphere. My one big complaint is the lack of breakfast. They have a cafe that sells muffins and burritos and such, but it was not of good quality and highly overpriced. I would skip the cafe food all together.

My husband and I booked our hotel through Orbitz and chose the "pay now" option. When we arrived to the hotel, the clerk informed us that they had cancelled our reservation, because of our late arrival, even though we had already FULLY PAID for the room. They refused to refund us and told us we had to call Orbitz. We called Orbitz and they too would not refund us. The room was nice and clean. We were not impressed with the professionalism of the staff.

There's nothing exceptional about the Inlet Towers, but I've never had a serious problem their either. (I've probably stayed there half a dozen times.) It's in a good location for access to downtown Anchorage or for getting around town by bus. There is a good semi-gourmet food store with good coffee, salad bar and take-out options across the street.

Perhaps, I would call this a dark horse hotel...people know about this hotel or they don't... it is close to down town Anchorage and near the bus stop that will take you to the airport. I had a good time.

Needed a cheap hotel over Christmas break, found what we needed. The hotel staff is not necessarily very friendly (this could've been just the Los Anchorage thing), but the room was clean and big. Internet got interrupted a few times when I ran skype (complaining that something extremely illegal is being done).

Inlet Tower is renting whole floors for longer term use, and tenants coming back from bars loud and rowdy.

Staff didn't understand English. the housekeeping supervisor was not Very helpful when we asked for toilet paper she gave us a box of tissues. she seemed bothered and inconvenienced by us asking her for help

The Inlet Tower is about as cheap as you can get in Anchorage without going to a dump. The location is pretty solid (about a 10 minute walk to downtown), and most rooms have a pretty awesome view (especially if you get a room overlooking the inlet). The only real problem with the Inlet Tower is that it needs an update. Everything is obviously a little on the old side (especially the tube TVs in many rooms), but the amenities a good (free parking, free wi-fi, fridge in room, etc.). It's a decent place, with a solid location, and better than average amenities compared to many place in Anchorage. Don't expect to blown away by the quality of the place, but staff has always been friendly and the place is clean and comfortable.

very friendly staff, quick check in too! close to downtown, great views.

Given the price I expected something nicer. I would not stay there again. Next time I would stay closer downtown too. The only positive was the complimentary airport shuttle with a friendly driver.

I had to book a room which cost better than twice as much for one night because the staff at Econo Inn in Anchorage forced me out of my room a day early. I had no where to stay until I complained to Orbitz. A man named charlie hasn't gotten me a refund or adjustment for having to get another motel room as the one I had reserved wasn't honored by the motel staff. My booking was from July 23rd to July 29th. I was forced out of my room on the 28th and told my early check in on the 23rd was the reason. Trying to argue with ignorant people is a waste of time. Trying to get Orbitz to refund money for anything seems to be impossible.

Passing through anchorage. Room outdated and not super clean. Restaurant was fun though.

View from top floor was spectacular! The sunlight cascaded off the trees, buildings, windows, the hills & mountain tops! Then the night lights lit up the views from all of the windows!

This hotel is obviously older but it is kept up well and was very clean. The rooms were kind of cramped but nice enough. I would definitely stay there again next time I'm in Anchorage.

It was nasty. Not all the rooms have jetted tubs. Only half of it is renavated. Its where homeless people go to stay when they have alittle cash. A perminent residence was being arrested while we were there. Dont stay there.

1020 West 12th Avenue Anchorage AK

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in Downtown Anchorage, Inlet Tower Hotel And Suites is a leisurely stroll from sights such as Delaney Park and Dena'ina Civic and Convention Center. This 3-star hotel welcomes guests with 180 rooms and conveniences like free in-room WiFi, free self parking, and a free airport shuttle. It's near the airport and also a short walk from Oscar Anderson House Museum and Holy Family Cathedral.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. Start your day off with continental breakfast, available for a fee.


Rooms

The 180 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. 25-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and ironing boards are also standard.


Property features

Guests of Inlet Tower Hotel And Suites enjoy a fitness center, free WiFi in public areas, and 3 meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Double Queen Deluxe

Queen 2 | Sleeps 4

Suite, 1 King Bed with Sofa bed

King 1 | Full 1 | Sleeps 4

Single King Deluxe

King 1 | Sleeps 2

Double Queen Premium

Queen 2 | Sleeps 4

Guest reviews for Inlet Tower Hotel And Suites

Everyone (20) Business (7) Couples (12) Family (7) Other (4) Friends (3)
2

location convient

Families

2 hour check in was terrible, requested service took until next day

By , from s on Jul 23, 2017

2

convient, poor staff

Everyone

That says it all, 2 hour check in. No desk assistance

By , from ak on Jul 16, 2017

3

convenient but...

Everyone

The hotel is located in a convenient location near downtown, but it is older and showing neglect.

By on Jul 4, 2017

5

very nice

Everyone

Great hotel, clean, awesome view of inlet. Nice staff!!

By on May 28, 2017

Review comment responded on May 30, 2017

Hi! We are glad you enjoyed your stay with us and our home town of Anchorage! We hope to see you again in the future.

4

fine for a night or two in the city

Everyone

Hotel staff was exceptionally pleasant and helpful. The rooms could really use some updating...ours was a bit musty, tv was old, tub was funky (I wouldn't have washed my kids in it.) the bar/restaurant was really cozy and a fun atmosphere. My one big complaint is the lack of breakfast. They have a cafe that sells muffins and burritos and such, but it was not of good quality and highly overpriced. I would skip the cafe food all together.

By , from Wasilla, AK on Mar 12, 2017

Review comment responded on Mar 14, 2017

Hi Jennie, thanks so much for taking the time to give us your feedback! Unfortunately during the slow winter months we only have our Cafe open in the morning. However, May through September our PubHouse does offer a full service breakfast. There is also a store across the street from us that offers several delicious pastry options. We hope you come back and try our breakfast this summer!

2

very disappointed

Everyone

My husband and I booked our hotel through Orbitz and chose the "pay now" option. When we arrived to the hotel, the clerk informed us that they had cancelled our reservation, because of our late arrival, even though we had already FULLY PAID for the room. They refused to refund us and told us we had to call Orbitz. We called Orbitz and they too would not refund us. The room was nice and clean. We were not impressed with the professionalism of the staff.

By on Mar 5, 2017

Review comment responded on Mar 7, 2017

Hello, it sounds like there may have been some confusion on this reservation. Reservations are held until 3am, when our system runs for the night. However, you should have still been able to have access to your room that evening/very early morning. I'd love to look into the situation further to find out what happened for you. Please feel free to call the hotel and request to speak with myself.

3

decent hotel with good rates

Everyone

There's nothing exceptional about the Inlet Towers, but I've never had a serious problem their either. (I've probably stayed there half a dozen times.) It's in a good location for access to downtown Anchorage or for getting around town by bus. There is a good semi-gourmet food store with good coffee, salad bar and take-out options across the street.

By , from Alaska on Mar 4, 2017

Review comment responded on Mar 7, 2017

Thank you for your feedback, our guests experience is very important to us. We appreciate your business and hope to see you again in the future.

4

nice hotel in anchorage

Everyone

Perhaps, I would call this a dark horse hotel...people know about this hotel or they don't... it is close to down town Anchorage and near the bus stop that will take you to the airport. I had a good time.

By , from Seattle on Feb 14, 2017

Review comment responded on Feb 20, 2017

Thanks for the feedback Tom! We appreciate you taking the time to tell us about your stay. Cafe 501 is open from 6am-1pm. Was there an issue with you receiving service between these hours?

3

good deal for the money

Everyone

Needed a cheap hotel over Christmas break, found what we needed. The hotel staff is not necessarily very friendly (this could've been just the Los Anchorage thing), but the room was clean and big. Internet got interrupted a few times when I ran skype (complaining that something extremely illegal is being done).

By on Jan 3, 2017

Review comment responded on Jan 10, 2017

Thanks for sharing your experience with us. Sorry to hear you weren't greeted by a smiling face at the front desk as that is always our goal. We hope you come see us again soon, and that you feel at home staying with us.

3

not what it used to be

Everyone

Inlet Tower is renting whole floors for longer term use, and tenants coming back from bars loud and rowdy.

By , from Homer, AK on Dec 17, 2016

Review comment responded on Feb 1, 2017

Bob, Thank you for your review. Like any Anchorage hotel in winter, we offer extended stay for anyone wishing to take us up on this. These stays are restricted to certain floors, on which we do not put any nightly guests. We also have nightly security and any "rowdy" folks are asked to leave. Pretty standard procedure. Thanks again for sharing, and I hope this did a good job of explaining things more clearly.