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Recent guest reviews

Not to sure if would stay again in this place ,i really didnt like it at all

I didn’t stay because there was no parking available. Several people walking around looking into vehicles and no active security. The front desk staff was very nice, but I was not comfortable parking where they suggested as a last resort but there was a No Parking sign and vehicle would be towed. I walked around the hotel looking for parking but I saw different people looking into vehicles. When the front desk guy walked with me t look for parking, a visitor waking her dog also said she saw people walking around peering into many cars. She said that people would just break in a steal stuff. I WAS NOT comfortable at all. So I lest and because it was after 11 pm, need up just parking in a business and sleeping in my truck.

Comfortable bed and nice size room with good amount of space.

The family suite was amazing very spacious. The front desk were warm and very helpful.

Excellent staff. Very helpful and efficient. Good overall value for money

There was free airport shuttle bus. They suggest us where to eat

Nice clean comfortable room. Good location easy walking to local attractions

Hotel exceeded my expectations. Staff was friendly and helpful.

Good room for a decent price, check in and out were quick and easy

The room was dirty and loud right next to the ice maker that never stopped working. The pillows were dirty and have never been changed. Heating and the thermostat didnt work. Shower either cold either can burn your skin

Front desk staff extremely helpful. Housekeeping provided adequate towels and toiletries for my family. And assisted us when a child had a nosebleed on the bedding. The complimentary airport pick up is excellent with courteous drivers even at midnight.

The hotel room was very crowded with furniture. It was difficult to maneuver from the bedroom to bathroom because the refrigerator was in the way.

It's an older property, a bit tired, but clean and comfortable. The main problem was the internet did not work most of the time I was there, and when it did work, it was very slow.

East 5th Avenue Anchorage AK

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • 24-hour business center
  • Laundry facilities

Located in Downtown Anchorage, GuestHouse Anchorage is within a 10-minute walk of popular sights such as Anchorage Museum and Anchorage 5th Avenue Mall. This 130-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center.


Dining

Satisfy your hunger from the comfort of your room with room service.


Rooms

All 130 rooms provide free weekday newspapers, free local calls, and ironing boards. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Desks are also available.


Property features

Guests of GuestHouse Anchorage enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Premium Room, 2 Double Beds

2 Double Beds | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Kitchen

1 Queen Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room, 1 Queen Bed, Non Smoking (No Pets Allowed)

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed, Non Smoking (Exterior Entry Queen)

1 Queen Bed | Sleeps 3

Guest reviews for GuestHouse Anchorage

Everyone (38) Couples (4) Family (7)
3
Everyone

Not to sure if would stay again in this place ,i really didnt like it at all

By on Aug 16, 2020

Review comment responded on Aug 27, 2020

We're sorry to hear that you were not pleased with your stay. Specific feedback serves us better as it lets us know where we fell short, so we can work to do better. Thank you, and we wish you the best.

5
Everyone

By on Jul 23, 2020

Review comment responded on Jul 25, 2020

Thank you for the wonderful 5-star rating! Hopefully we'll see you back in Anchorage soon.

1
Business Business

I didn’t stay because there was no parking available. Several people walking around looking into vehicles and no active security. The front desk staff was very nice, but I was not comfortable parking where they suggested as a last resort but there was a No Parking sign and vehicle would be towed. I walked around the hotel looking for parking but I saw different people looking into vehicles. When the front desk guy walked with me t look for parking, a visitor waking her dog also said she saw people walking around peering into many cars. She said that people would just break in a steal stuff. I WAS NOT comfortable at all. So I lest and because it was after 11 pm, need up just parking in a business and sleeping in my truck.

By on Mar 7, 2020

Review comment responded on Mar 10, 2020

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that the Hotel did not meet your expectations and you chose not to stay with us. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

4
Partner Couples

Comfortable bed and nice size room with good amount of space.

By on Sep 11, 2019

Review comment responded on Sep 12, 2019

Thank you for staying with us and for sharing about your recent stay. I'm glad you enjoyed your time with us and we hope to see you again!

4
Family with small children

The family suite was amazing very spacious. The front desk were warm and very helpful.

By on Aug 16, 2019

Review comment responded on Aug 16, 2019

Thank you for choosing our hotel for your recent visit to Anchorage! I am pleased to read your comments about our staff at GuestHouse Anchorage Inn. We have a dedicated team and we enjoy when our guests take the time to provide accolades. We appreciate your recommendation and look forward to providing excellent service on your next visit!

4
Everyone

By on Jul 18, 2019

Review comment responded on Jul 18, 2019

Thanks for staying with us. We appreciate your feedback!

3
Everyone

By on Jul 3, 2019

Review comment responded on Jul 5, 2019

Thank you for taking the time to provide feedback. We are always looking for ways to improve our guest experience. Thank you again for your rating.

3
Everyone

By on Jun 29, 2019

Review comment responded on Jul 1, 2019

Thank you for taking the time to provide feedback. We are always looking for ways to improve our guest experience. Thank you again for your rating.

5
Everyone

Excellent staff. Very helpful and efficient. Good overall value for money

By on Jun 27, 2019

Review comment responded on Jun 28, 2019

We're glad you had a pleasant stay, thank you for sharing with us!

4
Family

There was free airport shuttle bus. They suggest us where to eat

By on Jun 7, 2019

Review comment responded on Jun 7, 2019

We're glad you had a pleasant stay, thank you for sharing with us!

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