Check in was okay no worries there. They make you write your license plate room number and full name on a paper in the lobby that literally anyone can pick up and look at so thats not cool. Room was good on first look until we got in bed and there was what looked like mold on the sheets and a wad of black hair under a pillow. There was a yellow stained pillow in the closet. The room itself was good beyond that and they were quick to bring new sheets though they were also very stained. The area the hotel is in is awful. Im pretty sure we saw a drug deal, there were syringe caps in the stairway, and when we were walking to find our room some random guy in plain street clothes was holding a clip board and asked us what room we were in after watching us get out of our car. I called front desk and all they said was dont worry about him. This was okay because we needed a hotel and it was the cheapest but next time id spend 20 bucks more and have a safer cleaner environment.
It is not a hotel. It is a place for drug dealings. People will definitely come to your room, konck on it and try to sell drugs. Will keep doing it to everyone. Loud noises and laughing throughout the noise from the drug dealer and his colleagues and customers. Hardly slept for a couple of hours. Totally unbearable. If you do drugs and don't sleep at night. This is the best hotel for you.
This hotel was dirty and unsafe. My husband and I checked in for a night away from home and felt uneasy when we discovered it was located in a sketchy area of town. The room itself smelled strongly of something unpleasant. The baseboard heaters were falling apart, the walls had massive scrapes in the paint, the entertainment center was missing knobs and the door looked like it had been kicked in (it didn’t quite close all the way). The carpet was covered in stains: blood stains, chemical stains, and more. Within 30 minutes of being in the room we discovered used drug paraphernalia and dirty socks under our bed. My husband hauled my pregnant butt and our bags back down to check out. The woman at the front desk was helpful when we requested a refund, I don’t have anything negative to say about her. The hotel itself was not safe and we stayed somewhere else that night.
A little beat up. No coffee at breakfast, etc otherwise fine staff was very friendly
Our room was very old and outdated. The sink had not been cleaned and there was a great deal of hair from someone shaving. We found at least 3 bugs crawling in the room. The stairs up to our floor we’re in dire need of a good sweeping and painting. We’ll never stay there again.
Close proximity to airport. I wish I knew it was an extended stay motel. There was a person in the dining room that looked slightly intoxicated. Food in breakfast room was okay
Not alot of Pros. Fair price and fairly comfortable beds. Cons. No room/cleaning service was provided over a 3 night stay. Oven was unusable because of how much grime was on the bottom. Top of refrigerator covered with drywall debris from ceiling repair. Very outdated halls/buildings.
It was under renovation. There were drunk people brawling outside our room at 1am.
Literally had a dude pee on our door and the front desk refused to provide me a receipt.
The hotel told me check out time ead 3pm i gett a call at 345 am
Convenient, clean, and good internet, close to eats!
I've stayed here a few times in the last 12 years, not the best but could be much much worse. Ok breakfast & spacious double rooms. Pretty clean @ a reasonable rate. The airport shuttle is convenient. I would give them a higher rating for past stays but on this last one they forgot to put my fish cooler in their freezer & it sat in the office all afternoon until my flight @3am. They said they couldn't offer me any compensation for the loss because I paid through a 3rd party (orbitz). The clerk said the Manager would give me a call but I never heard from them. Disappointing Costumer Service.
After 3 days they only changed the linen on 1 bed and ignored the other. The 4th day they changed the linen on the other bed. That was ALL they did in room. I had to ask for a VACUUM and vacuum my own room. Bathrooms never got CLEANED. Trash cans that were overflowing were not EMPTIED. We gave them our old towels and asked for fresh towels, they said they needed to wash THOSE towels. 5hrs later we got offered 4 Hand towel and a STAINED washcloth instead of the bath mat and bath towels we had handed them. There was old Dog treats behind the DIRTY microwave in the kitchen. I had to buy cleaner and disinfect everything.
Located in Turnagain, Americas Best Value Inn & Suites Anchorage Airport is within 2 miles (3 km) of sights such as Lake Hood Harbor and DeLong Lake Park. Each of the 100 rooms at this hotel includes a sitting area, a refrigerator, and a microwave.
All 100 air-conditioned accommodations feature sitting areas. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Microwaves, refrigerators, and free local calls are other standard amenities.
Americas Best Value Inn & Suites Anchorage Airport features free WiFi in public areas, a meeting room, and a business center. Airport transportation is made easy with a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Check in was okay no worries there. They make you write your license plate room number and full name on a paper in the lobby that literally anyone can pick up and look at so thats not cool. Room was good on first look until we got in bed and there was what looked like mold on the sheets and a wad of black hair under a pillow. There was a yellow stained pillow in the closet. The room itself was good beyond that and they were quick to bring new sheets though they were also very stained. The area the hotel is in is awful. Im pretty sure we saw a drug deal, there were syringe caps in the stairway, and when we were walking to find our room some random guy in plain street clothes was holding a clip board and asked us what room we were in after watching us get out of our car. I called front desk and all they said was dont worry about him. This was okay because we needed a hotel and it was the cheapest but next time id spend 20 bucks more and have a safer cleaner environment.
It is not a hotel. It is a place for drug dealings. People will definitely come to your room, konck on it and try to sell drugs. Will keep doing it to everyone. Loud noises and laughing throughout the noise from the drug dealer and his colleagues and customers. Hardly slept for a couple of hours. Totally unbearable. If you do drugs and don't sleep at night. This is the best hotel for you.
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!
This hotel was dirty and unsafe. My husband and I checked in for a night away from home and felt uneasy when we discovered it was located in a sketchy area of town. The room itself smelled strongly of something unpleasant. The baseboard heaters were falling apart, the walls had massive scrapes in the paint, the entertainment center was missing knobs and the door looked like it had been kicked in (it didn’t quite close all the way). The carpet was covered in stains: blood stains, chemical stains, and more. Within 30 minutes of being in the room we discovered used drug paraphernalia and dirty socks under our bed. My husband hauled my pregnant butt and our bags back down to check out. The woman at the front desk was helpful when we requested a refund, I don’t have anything negative to say about her. The hotel itself was not safe and we stayed somewhere else that night.
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
A little beat up. No coffee at breakfast, etc otherwise fine staff was very friendly
Thank you for your review and comments regarding our staff and breakfast. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
We can't thank you enough for sharing your rating. It would delight us to host you again!
Our room was very old and outdated. The sink had not been cleaned and there was a great deal of hair from someone shaving. We found at least 3 bugs crawling in the room. The stairs up to our floor we’re in dire need of a good sweeping and painting. We’ll never stay there again.
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Close proximity to airport. I wish I knew it was an extended stay motel. There was a person in the dining room that looked slightly intoxicated. Food in breakfast room was okay
We appreciate your rating of our hotel and the feedback you have shared pertaining to our breakfast and room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.