Good price. Checkin was far from smoorh.
It was one night after traveling for 13 hours just to get us to our last leg home. The bed was really soft, bumpy and uncomfortable. There were zero linens - no washcloths, hand towels, bath towels. There were bar soaps, but other toiletries. When we told the front desk when we checked out, there was no response or apology. The air conditioner was loud. For a place to sleep overnight for 5 hours, it was doable, but more than that, no thank you.
Adequate for our one night stay to catch an early plane. Very old property with not a lot of attention to detail. Staff was warm and welcoming.
The staff when I checked in at 1am was the sweetest but once I got to the room it was filthy. I was woken up several times throughout the night by people in the hallway. I came out of my room to find a tweaked out methhead doing weird movements while staring at me. The only as a red smear on the wall that had be questioning is this blood or ketchup. There was brown splatter all over the lightbulbs in the bathroom. The towels had brown gunk stuck to them so I had to air dry after my shower. The furniture is chipped and outdated. The hallway floor was filthy like no one had ever vacuumed. It was okay for a night but I’ll never stay there again.
Husband stayed here, said he heard gun shots on the premises. Also, hollering in the parking lot and questionable behavior also on the premises. If you can at all possible stay somewhere else...we would advise that.
Just a nice place
Property is ran down and very poorly maintained. Pictures online do not accurately portray the room. Room was dirty. Shuttle was an hour late. We arrived at the hotel at midnight and finally got a room at 2am since there were no clean rooms. Other guests were backed up waiting as well. No blankets or top sheet on the beds, just fitted sheet. No towels. No toilet paper. Desk clerk was rude and only barked out orders to the shuttle driver (who was also cleaning the rooms) when other people complained he cancelled their reservation and told them to get another room in town ( everything else was sold out)
Awful. Stay away. Overpricing for dirty room.
It is a case where you get what you pay for. It was not as bad as many of the reviews but it was less than expected.
We had to return our truck camper at 1pm so asked for an early check in as we were tired and just ready to lay down and rest because we had to be up to get to the airport at 4am the next morning. The lady behind the counter was very rude and on her personal cell phone told us they Do Not do early check ins we would have to wait until 3pm! We had to go sit at the McDonalds across the parking lot with all our luggage! Went back around 2:45 and the lady was still on her phone told us No it’s not 3pm, she did not check us in until she finished her phone call and waited until 3pm on the dot! 😡 As we are walking to our room the cleaning lady says oh wait I still have to put pillow cases on the pillows! Really? Told us she would bring them by as soon as the laundry was done. Never seen her again still no pillow cases on the extra pillows when we checked out! Will not stay there again I assure you!
The whole hotel is in poor repair. The room that we were in, myself and two children, was dirty, in disrepair, and there were bugs. The kitchenette that we booked had no cookware or dishes. Do not stay here
We were happy to have a room to lay our weary heads when every other place in the area was booked or twice the price. The Good: We stayed twice...once at the beginning of the trip. Room 1 with two separate rooms with bed and a living/kitchen room. Not bad. Second had one bedroom and the living area with a bed. Nice to have the privacy. Spacious, well appointed kitchen, good water pressure in the shower. Seemed reasonably clean. The motel is an extended stay so it has long term clients. The bad: Patched wall with no paint, windows with no screens, cars obviously that are broken down and unable to move, sketchy neighbors possibly, rat in wall (I know because I have had mice in my walls at home and this one was bigger), OLD orange carpet in the halls, doors that didn't close well, front door that was sketchy. Would I stay there again? Yes! It was a great place to just get a quick nights sleep after our flight and SUPER close to the airport. It also has a shuttle which was very easy. We were two women staying so felt a bit more vulnerable. Staff was ok. Helpful enough.
For a 2 star hotel, this place was fine. But the place in general is run down. My room, 265, was clean. I couldn't get the TV to work but the WI-FI work so I was able to watch TV from my tablet. Iy had wooden floors which I perfer over carpeted floors. The walls are thin and you can hear guess outside but they were quiet after 930pm so I was good.
The property was old and the upkeep was poor, it smelled bad in some rooms and also in hallways. I wouldn't recommend this place.
The staff was efficient. Room was clean. The hair dryer was broken and wires hanging out. Could generate a fire or give someone a shock. The King suite 112 was clean, but we had specifically booked a non smoking room, we were told it was non smoking at the desk, but it had heavy smoke smell. I am glad my wife who is allergic only had to spend 2 h in the room on her way to the airport. $176 for a smokey room. Not what we paid for.
Located in Turnagain, Americas Best Value Inn & Suites Anchorage Airport is within 2 miles (3 km) of sights such as Lake Hood Harbor and DeLong Lake Park. This 100-room hotel has free in-room WiFi, free self parking, and a free airport shuttle.
All 100 air-conditioned accommodations feature sitting areas. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Microwaves, refrigerators, and free local calls are other standard amenities.
Americas Best Value Inn & Suites Anchorage Airport features free WiFi in public areas, a business center, and coffee in a common area. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a meeting room, free newspapers, and laundry facilities.
Good price. Checkin was far from smoorh.
Hello Joseph, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,
It was one night after traveling for 13 hours just to get us to our last leg home. The bed was really soft, bumpy and uncomfortable. There were zero linens - no washcloths, hand towels, bath towels. There were bar soaps, but other toiletries. When we told the front desk when we checked out, there was no response or apology. The air conditioner was loud. For a place to sleep overnight for 5 hours, it was doable, but more than that, no thank you.
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Adequate for our one night stay to catch an early plane. Very old property with not a lot of attention to detail. Staff was warm and welcoming.
Thank you for being a valued guest and for providing us the feedback regarding our staff and property. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
The staff when I checked in at 1am was the sweetest but once I got to the room it was filthy. I was woken up several times throughout the night by people in the hallway. I came out of my room to find a tweaked out methhead doing weird movements while staring at me. The only as a red smear on the wall that had be questioning is this blood or ketchup. There was brown splatter all over the lightbulbs in the bathroom. The towels had brown gunk stuck to them so I had to air dry after my shower. The furniture is chipped and outdated. The hallway floor was filthy like no one had ever vacuumed. It was okay for a night but I’ll never stay there again.
Thank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff.
Husband stayed here, said he heard gun shots on the premises. Also, hollering in the parking lot and questionable behavior also on the premises. If you can at all possible stay somewhere else...we would advise that.
Thank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff.
Just a nice place
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,
Property is ran down and very poorly maintained. Pictures online do not accurately portray the room. Room was dirty. Shuttle was an hour late. We arrived at the hotel at midnight and finally got a room at 2am since there were no clean rooms. Other guests were backed up waiting as well. No blankets or top sheet on the beds, just fitted sheet. No towels. No toilet paper. Desk clerk was rude and only barked out orders to the shuttle driver (who was also cleaning the rooms) when other people complained he cancelled their reservation and told them to get another room in town ( everything else was sold out)
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
Awful. Stay away. Overpricing for dirty room.
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Hello matthew r,We appreciate your feedback about your recent experience in our hotel. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope to see you again when your travels bring you back to the area!