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Hotel Pontsteiger

4.0 star property
Eco-certified hotel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Hotel Pontsteiger

Enjoy a meal at this restaurant with a high ceiling, exposed beams, and city views through large windows.
Property video
Enjoy waterfront views from this building's spacious rooms, featuring large windows and a curved roofline.
Enjoy expansive city and waterfront views from the large windows of this contemporary space.
Relax in a serene space with a large bed, flat-screen TV, and cozy seating area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Pontsteiger 343, Amsterdam, NH, 1014 ZP
  • Anne Frank House
    ‪4 min drive‬
  • Dam Square
    ‪6 min drive‬
  • Van Gogh Museum
    ‪9 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪18 min drive‬

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Room options

View all photos for Junior Suite, 1 Twin Bed, Lake View

Junior Suite, 1 Twin Bed, Lake View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 Twin Bed, Lake View

  • 301 sq ft
  • River view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Lake View

Deluxe Double or Twin Room, Lake View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Double or Twin Room, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Basic Double or Twin Room, 1 Bedroom

Basic Double or Twin Room, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Basic Double or Twin Room, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Panoramic Suite, 1 King Bed, Lake View

Panoramic Suite, 1 King Bed, Lake View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Suite, 1 King Bed, Lake View

  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, 1 Bedroom

Standard Double or Twin Room, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double or Twin Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Amsterdam

Located in Amsterdam West, Hotel Pontsteiger is within a few miles (5 km) of popular sights such as Dam Square and Leidseplein. This 27-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services.

What's nearby

  • Anne Frank House - 4 min drive - 1.2 miles
  • Dam Square - 6 min drive - 1.8 miles
  • Leidseplein - 7 min drive - 2.2 miles
  • Rijksmuseum - 9 min drive - 2.6 miles
  • Van Gogh Museum - 9 min drive - 2.6 miles

Getting around

  • Amsterdam Central Station - 3 min drive
  • Zoutkeetsgracht Stop - 7 min walk
  • Amsterdam Airport Schiphol (AMS) - 17 min drive

Restaurants

  • ‪Brasserie Vessel - ‬10 min walk
  • ‪Erol Specialiteitenbakkerij - ‬9 min walk
  • ‪Dignita - ‬8 min walk
  • ‪Bar Hout - ‬7 min walk
  • ‪Cafe de Walvis - ‬8 min walk

About this property

Hotel Pontsteiger

Eco-certified hotel with a 24-hour front desk and a bar
Guests staying at Hotel Pontsteiger enjoy free WiFi in public areas and a terrace. You'll find limited parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Espresso makers, safes, and phones are also available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Pontsteiger Amsterdam
Hotel Pontsteiger Hotel
Hotel Pontsteiger Amsterdam
Hotel Pontsteiger Hotel Amsterdam

Frequently asked questions

Is free cancellation available at Hotel Pontsteiger?

Hotel Pontsteiger offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do near Hotel Pontsteiger?

This hotel is situated in Amsterdam West within a short 17-minute walk of NDSM Werf and also 9 minutes on foot from Westergasfabriek Culture Park. You'll also find Van Gogh Museum and Dam Square within a short drive.

Will I be able to park at Hotel Pontsteiger?

Yes, there is a garage though parking is limited.

Does Hotel Pontsteiger feature a casino at the property?

No, Hotel Pontsteiger doesn't have a casino.

Is there an indoor pool at Hotel Pontsteiger?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Pontsteiger?

Couples will appreciate amenities at this hotel, including a pillow menu and an espresso maker in each guestroom with some featuring river views.

Are there hot tubs at Hotel Pontsteiger?

No, this hotel doesn't have a spa tub.

Does Hotel Pontsteiger feature a restaurant that includes a breakfast menu?

No, Hotel Pontsteiger doesn't have a restaurant that serves breakfast.

Does Hotel Pontsteiger allow pets to stay free of charge?

No, pets aren't allowed at Hotel Pontsteiger though service animals are welcome.

Are there connecting rooms at Hotel Pontsteiger?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Pontsteiger?

The closest major airport to Hotel Pontsteiger is Amsterdam Airport Schiphol (AMS), which is 11.3 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Hotel Pontsteiger?

No, there aren't any guestrooms with balconies at Hotel Pontsteiger.

Hotel Pontsteiger Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 134 out of 258 reviews
Rating 8 - Good. 65 out of 258 reviews
Rating 6 - Okay. 33 out of 258 reviews
Rating 4 - Poor. 18 out of 258 reviews
Rating 2 - Terrible. 8 out of 258 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean, quiet, and very comfortable, although small, room. Not a full service hotel, but easy access to many restaurants and activities. Highly recommend.
Stayed 1 night in Apr 2025

8/10 Good

Vinicius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern suite with bath

Comfortable and very quiet room with all the usual amenities. I had the heating in but the room was still a bit cold (December). I couldn’t find reception when I arrived as the taxi dropped me in the right hand side and the signage on the door stickers directs you to the end of the right building. There are rooms there but that isn’t where reception is. After walking around in the dark and rain for a few minutes I rang and someone from reception kindly came out from the left side of the left building. Overall I would stay again as it was a nice experience otherwise!
Stayed 2 nights in Dec 2024

10/10 Excellent

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful waterfront property near downtown Amsterdam, right next to the Pontsteiger ferry stop. Westerpark is easily walkable which is a nice change of pace from the city centre. Plenty of cafes, restaurants and shops with significantly less tourist traffic! Staff was extremely helpful and accommodating! Note all rooms are on the ground level, and wifi was spotty likely because of all concrete pillars. Rooms are also typically small like most European city centre hotels
Stayed 3 nights in Nov 2024

6/10 Okay

Marion, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location near the harbour in Westerpark. Walking distance to lots of shops and on convenient transit route. Unit very clean and staff helpful BUT AC system in our section of hotel not working after first day. Temp very hot and uncomfortable even with 2 fans running. Difficulty sleeping at night and because it was a fix for contractor problem wasnt resolved during our 3 nite stay because it happened on a weekend. Staff helpful as best they could. Shout out to Olena for being very gracious despite issue.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jerus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible! They also managed to organize a small surprise for my wife which was really appreciated. Location is great and rooms are really comfortable!
Stayed 1 night in Aug 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view of the river, very clean and spacious room, excellent house keeping. Will definitely stay again
Stayed 4 nights in Apr 2024

8/10 Good

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, friendly and helpful staff, and convenient location. Like the concrete ceilings and industrial feel. The room did not have a fridge nor a curtain on the shower so there was a cold breeze while I showered. Windows don’t open.
Stayed 1 night in Feb 2024

10/10 Excellent

Aaliyah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel

6/10 Okay

Kathryn

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Nov 2023

4/10 Poor

Fiona

Stayed 1 night in Oct 2023

8/10 Good

pascale

Liked: Cleanliness, staff & service, amenities
Staff are very great and helpful
Stayed 1 night in Oct 2023

6/10 Okay

Majid

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities, room comfort

Funky hotel close to free ferry port

This hotel is about a scenic 25 minutes walk from Amsterdam Central Station. Outside the hotel is a free ferry across the river to NDSM, from there there is another regular free ferry that takes you to Amsterdam Central Station. The hotel is located on the ground floor of a funky larger complex. The staff are friendly and welcoming. Room was smallish, but with a huge walk in shower. Cleanliness downgraded after rubbish found behind the curtain on arrival, probably an oversight. Would stay here again though.
Stayed 4 nights in Aug 2023

10/10 Excellent

Carl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and wonderful staff
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Stayed 1 night in Jun 2023

10/10 Excellent

Nasimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2023

6/10 Okay

David

Traveled with partner
Disliked: Cleanliness, amenities
The view of the boats is the only thing going for this place. Definitely should not be considered 4 star.
Stayed 2 nights in Feb 2023

2/10 Terrible

Daniel

Stayed 1 night in Feb 2023

4/10 Poor

Amelia

Traveled with group
Liked: Staff & service
Stayed 3 nights in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Marco T.

Liked: Cleanliness

Pleasantly surprised

Very nice rooms and service.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

Joshuakenny, Portsmouth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was swapped to a different hotel because of parking issues, stayed at sister hotel Roemer. Amazing staff, very comfortable bed and had a jacuzzi bath! Very good location, right in the centre of town. The origional hotel also looked lovely, staff were very helpful when it came to transferring me to the Roemer.
Stayed 2 nights in Sep 2020

4/10 Poor

John

Disliked: Staff & service
Stayed 2 nights in Aug 2020

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020