4/10 Poor
Wendy
Jan 28, 2026
I have stayed at The Luxer hotel several times and it has always been pleasant. My last visit from jan 20th to 23rd jan 2026 was a different experience. The room was cold and damp. Situated downstairs alongside a much used alleywith businesses and homeless people. The noise was constant and all night! There was no handle on the toilet/shower door so unable to shut for fear of being locked in the toilet. Whe l reported such to reception, l was advised to take my telephone into the toilet with me!! Unexeptable. I was treated ( surprisingly) poorly. As a result of a cold damp bed and room upon arrival, l have ended up being admitted to hospital with pneumonia!. Im not sure l would want to return or that l could recommend this hotel. It has gone downhill!! Very dissappointed and if l could prove the pneumonia was as a direct cause of this experience, l would be suing!
Wendy
Stayed 3 nights in Jan 2026
































