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Cityden Old South Serviced Apartments

4.0 out of 5.0

Recent guest reviews

Fantastic location. Very comfortable and clean 2 bedroom apartment. Second bedroom quite small but fine for kids or teens. Very responsive, suggest dealing directly with them via their website vs. through other travel sites. So much cheaper and more comfortable than 2 hotel rooms (which is what we would need with 2 adults + 2 teens). Only downside....the washer/dryer was a different model than their instructions. Was a bit of a puzzle but we managed to get it to do what we needed. Shower is poorly designed and it is impossible to take a shower without getting entire bathroom floor wet.

First off, the apartment we got got was in the best location! It was located close behind The Heineken experience. On the same block there is a plaza full of awesome restaurants and bars, a bike shop (where we rented bikes twice) and many coffee shops and breakfast places. It was also walking distance from the open market which had clothes, food, souvenirs, flowers, basically whatever you are looking for! The apartment was clean, very spacious, nice kitchen with island, awesome decor including a pink ceramic pig and a chihuahua painting. I will definitely use Cityden Apt., next time I am in town! Plus the staff was very attentive if we needed anything.

This was a great apartment in a fantastic area — close to the major museums, easy tram access, nice bars and restaurants — but quiet. It was sweet, clean, cool decor. Has a nice little kitchen, good TV; wifi was excellent!! Dunja was a great host and stayed in communication with us to make our arrival and check-in easy.

We stayed at the location on Hazenstraat. The apartment was wonderfully located on a fairly quiet street, but very walkable to all the major locations - 9 Streets (5 minutes), the museums (15 minutes), the central station / Dam area (20 minutes), and very close to the tram line. Less than a block to the nearest canal. Beds were comfortable, the apartment was clean, and it was as advertised on the Cityden website. Check in and check out were smooth, and we had no real issues during our weeklong stay. As with any old building, especially in the Amsterdam style, there are some quirks: very steep narrow stairs, one bathroom with sinks and shower in one of the bedrooms, and another on the main floor with the toilet. There were a few minor issues, like a few lightbulbs that need replacing and a couple pieces of furniture that could use some TLC, but this is par for the course when you have different people staying every week and likely most of them don't alert management to the issues (we did, so I presume they'll be remedied.) All in all, if you're looking for space to spread out (as opposed to a cramped hotel room) in a nice location, in an authentic building, this was a great choice. Note: due to the stairs, this apartment is likely not good for very young children or elderly people who might have trouble climbing up or down.

We spent 7 nights in the apartment on Nieuwe Kerkstraat in March. The apartment had three bedrooms, a sitting room, kitchen, dining area and one bathroom. The facilities suited the five of us. We enjoy walking so we only used the tram one time. Half a block away was a grocery. Several nights loud talking disturbed those in the bedroom on the street side, Excellent instructions were provided. The beds were comfortable. We would certainly consider staying here again.

We stayed in the three bedroom Jordaan Canal apartment for a family trip. The apartment was beautiful. The pictures on the website are exactly what you get. It was great having a full size kitchen, and a grocery store a couple blocks away. We enjoyed a few family meals here. The bedrooms are spacious as well as the showers. There are countless restaurants near by, and tons of shopping and museums within a couple miles. Dunja was our host and was very accommodating and friendly. She let us check in early due to us getting in at 9am after a very long flight. She had a lot of great recommendations for food and entertainment. We love Amsterdam and will definitely stay here next time we visit.

Fantastic location, very central, easy access to everything Amsterdam and the surroundings have to offer. Very well maintained appartment, with all needed amenities, easy check-in. Very much recommend this place for anyone who wants to spend a good time in Amsterdam

Located in the center of Amsterdam about 5 min walk from tram 13 and 17 (which is 2 stops from Central Station). Easy to get around on public transport from the apartment. Lovely little shops and restaurants in the area. Booking process was easy and we were met by Sophie at arrival. Very friendly. I found Cityden very organised and they have and information booklet with interesting info in the apartment, i.e. emergency numbers, taxi, sightseeing interests, etc. Everything was in the apartment as advertised. Also loved the Nespresso machine and bullets supplied. Sophie was also very helpful in organizing a drying rack for washing and replacing the broken kettle. This was done immediately. We are a family of 5 with kids (16, 14 and 9yrs). Clean bedding, towels with toiletries supplied. We requested housekeeping at an additional cost in the middle of the stay. This also worked well. Great apartment but it has steep steps which was not a problem for us, but could be for elderly or people with disabilities. Loved everything about the apartment and will return. Well done City Den Team (Martin and Sophie)

Firstly, they charged us for "late check-in" without letting us know in advance. Such a "warm" welcoming.... When we first arrived, we never get to realise we need to walk up 4 floors to reach to our room, and 4 of us were like having 8 luggages in total... and once we got into the apartment, we found that the place is a completely nightmare. We saw used cigarettes on floor. The supply they provided is insufficient, as we clearly stated we have 4 people coming in, but the towels they provided were good enough for 3 people only. In he kitchen, the washing machine was unable to put the detergent capsule to clean dishes. And there was only little washing detergent provided by the house, as if everything In the house were used by previous guests. In the bathroom, no body wash or shampoo were provided, however what they gave us were 8 tubes of body lotion... and he worst is, we doubted that the lotion were used by previous guests, as you can tell the weight of the lotions were different. Most of all, the keys for the front door is the same for our apartment front door. Though we noticed there may not the other guests in the same house, we still felt a bit insecure for our property. And referring that there was robbery in their apartment, we won't suggest people with goods chose this house.

This is a great location to visit Amsterdam! A clean, spacious apartment, with 2 luxurious bathrooms a Nice big kitchen, WiFi and laundry facilities. Just steps away from a supermarket, the city centre and the Heinekenexperience! We hope to be back in may!

Govert Flinckstraat 337 Amsterdam

Hotel highlights

  • Walking distance to Heineken Experience and Skinny Bridge
  • Free WiFi in rooms and public areas

Located in De Pijp, Cityden Old South Serviced Apartments is a leisurely stroll from popular sights such as Heineken Experience and Albert Cuyp Market. This 3-room, 4-star apartment has in-room conveniences like kitchens, living rooms, and dining areas. Centrally located in Amsterdam, the apartment is also a short walk from Skinny Bridge and De Duif.


All 3 apartments feature kitchens and space to spread out with living rooms and dining areas. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include espresso makers and ironing boards. Weekly housekeeping is available.

Property features

At Cityden Old South Serviced Apartments, guests have access to free WiFi in public areas, express check-in, and express check-out. Staff members can answer questions about accommodations, and also provide tour or ticket assistance. Additional amenities include a terrace and a garden.

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend this hotel

Total of 68 reviews