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Saray Hotel

3.0 star property

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Photo gallery for Saray Hotel

Lobby
Restaurant
Premium Room | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Interior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
amman, Amman
  • Place, Jordan Museum
    ‪1 min walk‬
  • Place, Rainbow Street
    ‪8 min walk‬
  • Place, Amman Roman Theater
    ‪18 min walk‬
  • Airport, Amman (ADJ-Marka)
    ‪7 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room

Premium Room | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Premium Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Family Room

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Amman

Located in Al Madinah, Saray Hotel is adjacent to Jordan Museum and a short stroll from Rainbow Street. This 54-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Jordan Museum - 1 min walk - 0.0 miles
  • Rainbow Street - 8 min walk - 0.4 miles
  • King Hussein Mosque - 12 min walk - 0.7 miles
  • Amman Citadel - 15 min walk - 0.8 miles
  • Amman Roman Theater - 18 min walk - 1.0 mile

Getting around

  • Amman (ADJ-Marka) - 50 min drive

Restaurants

  • ‪سفرة - ‬13 min walk
  • ‪حلويات الكمال - ‬3 min walk
  • ‪Books@cafe - ‬11 min walk
  • ‪Harem Al-Sultan | حريم السلطان - ‬13 min walk
  • ‪Wazzup Dog - ‬12 min walk

About this property

Saray Hotel

Saray Hotel features free WiFi in public areas and a porter/bellhop. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations.
Guests can expect to find free WiFi and LED TVs. Bathrooms offer hair dryers, free toiletries, and slippers. Coffee makers and safes are other standard amenities. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for JOD 10 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: JOD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 

Property is also known as

Saray Hotel Amman
Saray Amman
Saray Hotel Hotel
Saray Hotel Amman
Saray Hotel Hotel Amman

Frequently asked questions

Is a free cancellation option available at Saray Hotel?

Saray Hotel offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Saray Hotel?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Saray Hotel on Jun 16, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Saray Hotel?

This hotel is situated in Al Madinah, just steps from Jordan Museum. You'll also find Rainbow Street and Gold Souk less than a mile away.

Is parking available on site at Saray Hotel?

Yes, self parking is offered for free at the hotel.

Does Saray Hotel have a casino at the property?

No, Saray Hotel doesn't have a casino.

Will I find an indoor pool at Saray Hotel?

No, there is no indoor pool at this hotel.

Is Saray Hotel good for couples?

Couples staying at this hotel will appreciate amenities like 24-hour room service and slippers as well as free breakfast.

Are there hot tubs at Saray Hotel?

No, this hotel doesn't have a spa tub.

Does Saray Hotel have a restaurant with a breakfast menu?

Saray Hotel offers free buffet breakfast on weekday mornings though there is no restaurant.

Will Saray Hotel allow pets to stay for free?

No, pets aren't allowed at Saray Hotel.

Are there connecting rooms at Saray Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Saray Hotel?

The closest major airport to Saray Hotel is Amman (ADJ-Marka), which is 9.8 mi away (50 minutes by car). Another top airport is Queen Alia Intl. Airport (AMM), which is located 23 mi away (39-minute drive).

Are there rooms with balconies that I can book at Saray Hotel?

No, there aren't any guestrooms at Saray Hotel that offer a balcony.

Saray Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 40 reviews
Rating 8 - Good. 9 out of 40 reviews
Rating 6 - Okay. 8 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 5 out of 40 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

SAIF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Clean Breakfast was excellent and various choices
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

So-Young

Liked: Cleanliness, property conditions & facilities
Great service! Bit older room.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Divya

Liked: Cleanliness, property conditions & facilities
Misleading advertisement. Not close to rainbow street or citadel or anywhere mentioned. Please check address on google map before booking. The hotel is nowhere close to amenities. On the highway, a few eateries around. They served amazing breakfast. Staff were good. Good for people who do not mind catching taxis to go anywhere and everywhere. I stayed a night and immediately changed hotels.
Breakfast
Room
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Amenities, property conditions & facilities
We stayed for 12 days, we have a very good experience. With a cafe and restaurant inside the hotel. Highly recommended.
Stayed 12 nights in Jul 2022
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay in Amman!

The hotel is not on the center of the city but it is very comfortable. I like the breakfast, the room was nice and clean. You will need transportation to go to the main attractions of the city but the hotel is worthy.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Ken

Liked: Cleanliness, staff & service
Stay was fine
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Its my second time and i love it
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
I like it for the price it's very good
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

MAHMOUD

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NOT CLEAN
Stayed 1 night in May 2024
Verified

8/10 Good

Jeffery

Liked: Cleanliness, staff & service
Saray Hotel was quiet and staff friendly with the morning breakfast being a highlight. Location on an extremely busy road made it tough to go to the local shops across from it. Also the entire process of cancellation for another night not needed was less than pleasant. It took my Jordanian friend to actually resolve it. They need a way on the webpage to do this.
Stayed 4 nights in Jul 2022
Verified

2/10 Terrible

Arnaud

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property appeared on the app as in the middle of downtown (still does even after checkout). It is NOT, 10km away from it. They gave me a single room, which was the saddest thing I'd ever see, with an actual single bed like when I was 8 years old with sheets so worn they felt like sandpaper. There wasn't a single towel in the room, the carpet was gross, staff not helpful, wouldn't answer the phone. Tiniest shower you'll ever see, barely room to move about.
Verified

6/10 Okay

aadil

Liked: Cleanliness, staff & service
Disliked: Amenities
the property was nice, clean; staff were nice and helpful. I felt just some small things let it down, like you needed 2 remotes to operate the tv and its confusing as they conflict with one another. they advertised 24 room service but had hardly anything on the menu, i had to ask what they had and i think it was 3 small dishes out of the entire menu selection which was disappointing. also breakfast was really poor - no options or choices, just a small basket with hummus, cheese, omelette, a little salad, some form of tomato sauce with tea or coffee only and the shower took a while to become warm/hot the location a number of restaurants - takeaway nearby in the area which was fine. i would recommend the hotel but hope the hotel address these little issues as it improve the stay ans comfort of many.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Emine

Liked: Cleanliness, staff & service
Ein sehr tolles Hotel. Passt den Preis gut essen war gut. Das Hotel war sehr sauber und das Personal wär sehr sehr lieb.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel.

The first room I was given wasnt clean however they immediately moved me to a great room that was clean and had a good view of the city. The hotel staff were excellent and tried to help when needed. The hotel itself is in a good area with lots of American restaurants and the hotel itself has good interior facilities. All in all I would stay again at the hotel but it is some distance from the old town when hotels.com listed it as being close to the Roman theater, when in fact it will cost you around 8 JD to get to the theater but this is not the hotel's fault.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice place , extremely friendly people the best location ever , 6 days there loved every night there , good price too
Stayed 5 nights in May 2022
Verified

6/10 Okay

AWAD

Liked: Staff & service, room comfort

Great Staff at Saray hotel west Amman Jordan

Perfect location to my destination, furniture need to improvement and others facilities required for maintenance
Stayed 1 night in Feb 2022
Verified

8/10 Good

Dimos

Liked: Staff & service, amenities, property conditions & facilities
It's a nice hotel, with fabulous breakfast. Very convenient place.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

KISHA

Liked: Cleanliness, staff & service
The variety of shops and restaurants in walking distance was a huge plus.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

部屋が寒い

エレベーター、ロビーが寒過ぎて部屋も暖房が効くまでコートを着てましたが、全然暖まらないので数時間着てました。掃除が行き届いてないし、2泊したけど部屋の掃除、タオルの交換は言わないとしてもらえなかったです。シャワーもぬるま湯しかでず、部屋も寒いままなので真冬に凍えるかと思いました。
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Mazhar

Liked: Amenities
Disliked: Property conditions & facilities
My booking varied from online reservation and when asked staff they were relentless in verifying and/or amend it!!! Wifi was down for almost 1 day! Beds were v small (less than standard type) and that is not shown properly in pics nor highlighted! As for the hotel itself it is v nice and clean
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención al cliente muy buena, las instalaciones se ven mejor en las fotos que en la realidad.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can anything else go wrong?

After a wonderful week in Jordan we arrived in Amman at the Saray Hotel. When we got to our room whatever could go wrong did go wrong. A lamp was broken, the television didn't work, the phone had no cord connecting it to the system, there were no towels in the bath, the air conditioning did not work and there was broken glass in the rug. This took multiple calls to the front desk and numerous visits by staff to the room to attend to all of this. I can't help wonder why they didn't offer us another room. Perhaps our mistake to prepay for accommodations when making the reservation. Won't do that again!
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Jam

Not really worth that price .need to improve many things
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so the location on the Expedia may is off. This hotel is on the west side of town. That said it's a great hotel. The staff are friendly, the breakfast good, and everything is clean. Nice coffee shops around it. I'd stay again.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Ved

Stayed 1 night in Feb 2026

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