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Hotel UMass

2.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel UMass

37-inch LCD TV with cable channels, TV, iPod dock
Property video
Lobby sitting area
Premium bedding, Select Comfort beds, in-room safe, iron/ironing board
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
1 Campus Center Way, Amherst, MA, 01003
  • Place, University of Massachusetts Amherst
    ‪1 min walk‬
  • Place, Mullins Center
    ‪6 min walk‬
  • Place, Amherst College
    ‪6 min drive‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, Select Comfort beds, in-room safe, iron/ironing board

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Select Comfort beds, in-room safe, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, Select Comfort beds, in-room safe, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Amherst

Hotel UMass places you next to University of Massachusetts Amherst and within a 10-minute walk of Mullins Center. This 113-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • University of Massachusetts Amherst - 1 min walk - 0.0 miles
  • UMass Fine Arts Center - 6 min walk - 0.4 miles
  • Mullins Center - 6 min walk - 0.4 miles
  • Athletic Fields North - 8 min walk - 0.5 miles
  • Amherst College - 6 min drive - 1.8 miles

Getting around

  • Amherst Station - 4 min drive
  • Bradley Intl. Airport (BDL) - 56 min drive

Restaurants

  • ‪Blue Wall - ‬4 min walk
  • ‪Procrastination Station - ‬4 min walk
  • ‪Green Fields - ‬4 min walk
  • ‪Harvest Market - ‬3 min walk
  • ‪Protocol - ‬4 min drive

About this property

Hotel UMass

Hotel UMass features free WiFi in public areas, coffee in a common area, and a library. Self parking is available for USD 6.00 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free newspapers, a banquet hall, and a gift shop.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, and Select Comfort beds with premium bedding ensure a restful night. IPod docks, coffee makers, and free newspapers are also standard. Housekeeping is not available.

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The price is $165
May 10 - May 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 5 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 25 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0004140080.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Frequently asked questions

Is free cancellation available at Hotel UMass?

Hotel UMass offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel UMass?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at Hotel UMass on May 10, 2026 start from $136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel UMass?

This hotel in Amherst is within a 10-minute walk of Mullins Center, UMass Fine Arts Center, and Athletic Fields North. You'll also find Elements Hot Tub Spa and Emily Dickinson Museum within a short drive.

Is there parking available at Hotel UMass?

Yes, secured parking is offered for USD 6 per night. Wheelchair-accessible van parking is also available for guests.

Does Hotel UMass have a casino on the premises?

No, Hotel UMass doesn't have a casino.

Will I find an indoor pool at Hotel UMass?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel UMass?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a bar/lounge.

Are there hot tubs at Hotel UMass?

No, this hotel doesn't have a spa tub.

Does Hotel UMass have a restaurant that serves breakfast?

Yes, Hotel UMass has 5 cafes, and serves free continental breakfast.

Will Hotel UMass allow pets to stay for free?

No, pets aren't allowed at Hotel UMass.

Are there connecting rooms at Hotel UMass?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel UMass?

The closest major airport to Hotel UMass is Westfield, MA (BAF-Barnes Municipal), which is 24.6 mi away (35 minutes by car). Another top airport is Springfield Union Station (ZSF), which is located 26.9 mi away (39-minute drive).

Are there rooms with balconies at Hotel UMass?

No, there aren't any guestrooms with balconies at Hotel UMass.

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1006 reviews
Rating 8 - Good. 227 out of 1006 reviews
Rating 6 - Okay. 89 out of 1006 reviews
Rating 4 - Poor. 32 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Natalicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good! Great location!
Stayed 1 night in May 2026

10/10 Excellent

Raymond

Stayed 1 night in Feb 2026

8/10 Good

Allegra

Stayed 1 night in Jan 2026

8/10 Good

Kyle

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Sven, Vista

Stayed 3 nights in Jan 2026

10/10 Excellent

Enilo

Liked: Cleanliness, amenities
Great
Stayed 3 nights in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
For the staff at the front desk to the cleanliness of the room, it was the best hotel. I’ve stayed in in very very long time. I will definitely come back.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, access to a meal during a snowstorm, under-roof parking also during a snowstorm and a very clean room.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 2 nights in Jan 2026

6/10 Okay

steven

Stayed 2 nights in Jan 2026

6/10 Okay

Sovann-Malis

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Parking should not be charged
Stayed 1 night in Jan 2026

10/10 Excellent

Kami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Housekeeping was so helpful. Can’t wait for our next stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

2/10 Terrible

Leslie

Disliked: Staff & service
Was charged for 2 nights when I had cancelled 1. Wasn’t even at the hotel until 4pm on Saturday but they had already charged my card and ‘checked me in’ on Friday without my knowledge. It was pay at the hotel- how can I be charged when I wast even there to pay. The young am working the desk wasn’t very pleasant and didn’t want to help me resolve anything after he took 15 minutes trying to find my booking after i specifically told him the last name and not to use the hyphen. He told me I had to contact hotels.com and hotels said we needed to contact the hotel. I tried both and am out money.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ed

Traveled with family
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room. Nice taff
Stayed 1 night in Jan 2026

10/10 Excellent

Sakurako Fiona, Playa Vista

Stayed 1 night in Dec 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and resolved issues quickly.
Stayed 2 nights in Dec 2025

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, amenities
The room feel neglected and the staff member was not helpful at all.
Stayed 1 night in Dec 2025

10/10 Excellent

Kai

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew, Redwood City

Stayed 3 nights in Dec 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying on campus when we visit!
Stayed 1 night in Dec 2025

10/10 Excellent

Andre

Stayed 2 nights in Dec 2025

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was and always is the best! so friendly and accommodating!
Stayed 2 nights in Nov 2025

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