I stayed here because the location was near enough to ISU. The condition of the hotel was good enough but you would think that staff in the hospitality industry would be... hospitable. Very cold and impersonal. Not to mention the continental breakfast was the saddested I've seen.
We booked this hotel as we were attending 2 concerts in Jefferson and this was closest motel that had rooms for both nights. We showed up earlier than we wanted however they let us check in easier than I had expected. We got to the room and right away was concerned. The room looked old, kinda musty and the A/C had no filter or cover. I am 6ft2 and the shower head hit me in the chest. There was not an alarm clock nor a coffee pot. That is all the negatives. Now the positives. While the room did look worn and in need of a major update the room itself was clean. There is a microwave and mini fridge in the room. There is grocery stores and places to eat within easy distance. I will honestly say the bed was very comfortable for a motel bed. While the shower head is low there was plenty of good and hot water. The A/C looked like it may be an issue but in truth it put very cold air, almost too cold. The breakfast was extremely basic but at least it was something and the pool was actually not bad at all for a motel pool. We stayed on a Friday and Saturday night and on Friday we got into our room at 10pm and everything was quite all night long. Saturday night was a bit different but that had nothing to do with motel. The motel is in easy distance from the race track and there was races Saturday night and they were going until about 11:30pm and then after that everything was quiet. So to recap....motel is older and worn but has very cold A/C Very hot water and extremely comfortable bed
Overall it was just and uncomfortable stay. I'm a non smoker and my room reeked of smoke. And the staff didn't make me feel welcomed.
Good for what you pay for, decided to go for the pool with my son, both room and water cold. Middle of November, I understand but some heat would have been nice. Big rooms, decent bathroom. Overall good stay.
American Inn & Suites is located within a mile (2 km) of Gabrielson Clinic for Women and Boone Speedway. This 54-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and free self parking.
This hotel serves as home to a bar, along with a restaurant that specializes in Mexican cuisine. Satisfy your hunger from the comfort of your room with room service.
All 54 air-conditioned rooms provide microwaves, refrigerators, and free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
At American Inn & Suites, guests have access to free WiFi in public areas, a meeting room, and laundry facilities. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This golf hotel also has a TV in a common area.
I stayed here because the location was near enough to ISU. The condition of the hotel was good enough but you would think that staff in the hospitality industry would be... hospitable. Very cold and impersonal. Not to mention the continental breakfast was the saddested I've seen.
We booked this hotel as we were attending 2 concerts in Jefferson and this was closest motel that had rooms for both nights. We showed up earlier than we wanted however they let us check in easier than I had expected. We got to the room and right away was concerned. The room looked old, kinda musty and the A/C had no filter or cover. I am 6ft2 and the shower head hit me in the chest. There was not an alarm clock nor a coffee pot. That is all the negatives. Now the positives. While the room did look worn and in need of a major update the room itself was clean. There is a microwave and mini fridge in the room. There is grocery stores and places to eat within easy distance. I will honestly say the bed was very comfortable for a motel bed. While the shower head is low there was plenty of good and hot water. The A/C looked like it may be an issue but in truth it put very cold air, almost too cold. The breakfast was extremely basic but at least it was something and the pool was actually not bad at all for a motel pool. We stayed on a Friday and Saturday night and on Friday we got into our room at 10pm and everything was quite all night long. Saturday night was a bit different but that had nothing to do with motel. The motel is in easy distance from the race track and there was races Saturday night and they were going until about 11:30pm and then after that everything was quiet. So to recap....motel is older and worn but has very cold A/C Very hot water and extremely comfortable bed
Thank you for your review. This is so helpful for us to be able to make changes and improvements. We do hope that you will stay with us again. Just so that you are aware, there were new owners that took place in December 2016. The new owners are making plans for the renovations that you mentioned.
Overall it was just and uncomfortable stay. I'm a non smoker and my room reeked of smoke. And the staff didn't make me feel welcomed.
I am so sorry. I don't know what to say. We are a non smoking hotel. I wish I knew what room you stayed in so that I could do the research to follow up. I also am not pleased that my staff did not make you feel welcome. I too would like to have more information on the people that you encountered so that I can speak to them. Thank you for giving us a second chance.
Good for what you pay for, decided to go for the pool with my son, both room and water cold. Middle of November, I understand but some heat would have been nice. Big rooms, decent bathroom. Overall good stay.
Thank you for your review. I wish you would have asked the staff to work on the heat issue for you and your son. I glad to hear that the remainder of your stay was great and we look forward to you returning to Boone again.
Thank you for taking the time to review our property. We hope you will stay with us again in the future and give us an opportunity to better serve you.