Both suites had funky odors in them. The kids room smelled like urine and mold. Our room smelled like wet dog. We ended up using the stairs to get to our 3rd story room because the elevator felt unsafe. It would groan and shutter everytime we used it(we are not large, heavy people). The hotel needs a major remodel!
Above average. Very clean. Staff was friendly and professional.
Clean, friendly.
Very good parking lot lighting. Staff was very friendly and willing to help.
Convenient location at west edge of town. Close to several restaurants. Clean, quiet, 'hot' breakfast.
Great Staff!!
Very new and clean. Our room on the third floor was quiet. Breakfast was a bit uninteresting but it was well-stocked. Location was convenient to I-40 and there were several restaurants within 5 minutes. We went to Joe Taco nearby which was excellent. Room, especially the bathroom was spacious. Would stay here again.
Clean and safe. Very nice for the price paid. We stayed 2 night and would absolutely stay there again
Best nights sleep I've had in years!
Used bar of soap on shower floor Sink not properly cleaned Vending machines overpriced
I was allowed to book through orbitz.com into a hotel that didn't accept locals. Upon arrival at the hotel to check in, I was unprofessionally greeted, asked for ID and credit card and was told I couldn't stay there because I was a local. I was advised by that woman to contact Orbitz and they would give me a refund. Another woman with long dark hair came from the back area and heard this conversation as well. Upon trying to receive a refund because of something that was out of my control, the hotel falsely reported to orbitz that I was a no show and refusing to give me a refund.. I showed up for my reservation and have been lied to continuously about everything. Had I had known THIS PARTICULAR HOTEL didnt accept locals. I NEVER would have selected this hotel. How was I to know they didn't take locals? Orbitz.com ALLOWED me to select this hotel and GLADLY took my money. It has been almost a week and this issue has not been resolved. This is a problem that needs to be fixed. Locals should not be able to book in the same city through orbitz.com.
Staff friendly and helpful. Tub shower combo difficult for older folks
The property advertised breakfast. What was offered was genial in a bag. The pandemic is not an excuse for junk being served to your guests. I will find it very hard to stay here again
Located in Soncy within a short walk of Westgate Mall, Comfort Inn And Suites Amarillo is within a mile (2 km) of Vibra Hospital of Amarillo. This 71-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.
Start your day off right with a free buffet breakfast.
Guests can expect 48-inch TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests staying at Comfort Inn And Suites Amarillo enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a spa tub, a 24-hour business center, and a meeting room.
Both suites had funky odors in them. The kids room smelled like urine and mold. Our room smelled like wet dog. We ended up using the stairs to get to our 3rd story room because the elevator felt unsafe. It would groan and shutter everytime we used it(we are not large, heavy people). The hotel needs a major remodel!
Above average. Very clean. Staff was friendly and professional.
Clean, friendly.
Very good parking lot lighting. Staff was very friendly and willing to help.
Convenient location at west edge of town. Close to several restaurants. Clean, quiet, 'hot' breakfast.
