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Indoor pool was great, property otherwise not so much. Bathroom in our room had torn shower curtain and dirty faucet. Beds were extremely uncomfortable. Laundry facilities were in breezeway outside with open access to anyone. Made it uncomfortable for washing team uniforms at 10pm
The room smelled a tad moldy and there was no hot water. Also, the rooms have thin walls so you can hear your neighbors.
Nice breakfast lots of variety!! Clean rooms nice staff!!
Really liked the iocation of this hotel. The service was very good. The rooms was a little dated. The mattres on our bed was bad. It needs to be replaced. Also the walls are a little thin. Overall I would consider staying here again.
It was nicer than I expected it to be. The staff was polite and very helpful.
Staff was very nice, room was clean and ease of check in was great!
Very cold room temperature would not adjust. Called down stairs for extra towels front desk ask were their any towels in the room yes they were but my kids did go swimming in their indoor pool was told towels were by the pool . Get down there no towels in the pool area called front desk again by this time my kids are cold n freezing dripping wet coming back to the room called down again and she has an attitude . Saddd room great but staff sucks overall. First thing first satisfy the guest with great customer service and room. I won't be returning from the staff with the attitudee word of advice the hotel can accommodate each one of us but I'd your attitude stink no one will stay at your hotel .
At first, I was told that Ordinarily, I would not have been able to stay at the hotel because they don't except locals, regardless of the weather conditions, we I saw at least 5 local ppl their.... and had been there prior to my arrival! Additionally the hotel was not sold out so there was no need for them to say this to me! Water from the ceiling leaked on my head last night, while I slept in bed.... I was moved to another room.... but now I am sick due to the unfit sleeping conditions...my head and bed was soaked. Additionally the staff knew of this rooms condition, which may have been the reason why I was placed in this room! Very disappointed and next time will go somewhere else!!!
Very nice comfortable Hotel Always have a good experience.
we always enjoy our stay when we come here, i drive from Houston to come visit and i love it
It is a average hotel for the money spent. The staff are generally nice.
I stayed here and the staff was great. The room was net and clean. Will stay here again.
Although the carpet in the room needed some serious steam cleaning, the rest of the room was very clean. It had the usual mini fridge and micro. The best features were the outdoor pool and kiddie pool, the bath tub warm indoor pool and jacuzzi pool. Also, the breakfast was outstanding, with a spacious area for guests, hot and cold breakfast choices, and a chef for special requests. All of this at a price far less than Hampton Inn that we usually stay at. Future stays in Alexandria will be at this INN.
Excellent complimentary breakfast that went well beyond "continental" fare!
We had a very pleasant stay. The staff was very helpful.
the room was great and the service was excellent will be back again
this location is not kept up well. the alarm clock in the room was broken and i requested a wake up call and never got it, hence i was late for a meeting. the carpet was very sticky all over the room. the beds are very hard. i was very dissatisfied.
room was not throughly clean. toilet was dirty
Located within a mile (2 km) of Kent Plantation House, Best Western Of Alexandria Inn & Suites & Conference Center is within 3 miles (5 km) of Rapides Parish Coliseum. This hotel has 187 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast offered each morning. Satisfy your hunger from the comfort of your room with room service.
All 187 air-conditioned rooms feature coffee makers, free local calls, and safes. Guests can expect 36-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
At Best Western Of Alexandria Inn & Suites & Conference Center, guests enjoy an indoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a business center.