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Recent guest reviews

Very convenient location for where I needed to be - the area is a bit unsafe but the hotel has security onsite the whole time we were there which gave me peace of mind

no breakfast given as promised. there was no phone in room and was hard to talk to reception.

You get what you pay for: no hot water at the sink, TV doesn't work, the heater did not shut down automatically so it was either hot or cold

Had to stop in Albuquerque at the last minute. Room was affordable but everything was worn and needing replaced. Bed not comfortable and linens smelled like cheap bleach. Front desk lady was very nice and check in was fast.

when we arrived at the hotel it it was in a secluded area in a bad neighborhood. We were afraid to stay there so we found other accommodations. the area was not safe with the hotel being so secluded in the rear of other buildings it was dark and we just felt it would not be safe coming and going to the hotel. At the entrance of the drive way there were people milling around asking for money.

Good rate. Easy-off and back on I-40. Lots of nearby food choices.

A little out of town, but in an area that has amenities like stores, restaurants, easy access to I-40

Our room was dirty. Like dirt on the floor dirty. I saw three live cockroaches. The fridge was big and there was a stove and a sink and a large shower. The silverware and dishes were ok but I washed em again just in case. There were quite a few people living there and they were rough looking. Not a bad part of town but not a good part either. Breakfast in the am was coffee, oatmeal, and packaged pastries. Probably wouldn't stay there again.

Worst room possible...AC vent against the bed so no cooling...clean sheets only redeeming feature...kitchen has holes in the counter...bathroom grungy...staff uninterested...door key entry works occasionally...needed 2 sets of cards...sketchy neighborhood.

Very clean. Good location off the I-40. Maintenance man came by and introduced himself and gave us his schedule. First time for that! Could use more than one serving of coffee. Pillows were small and flat. Asked for more and the maintenance man delivered two more in less than 5 minutes. Bed was comfortable and it was nice to have an air conditioner/heater that actually had knobs on it! Good price! Would stay there again.

This hotel was good overall, even though we were just passing through. Unfortunately they were unable to provide a receipt in person, we were told to obtain that online.

The staff were what made it for me. They were friiendly and courteous. I was there on business and they accomodated my needs perfectly. The restaurant Celinia's is wonderful!

Central Avenue N.E., Building B Albuquerque NM

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Fitness center

Located in Canyon Acres, Suburban Extended Stay Hotel East is within a few miles (5 km) of sights such as National Museum of Nuclear Science & History and Hinkle Family Fun Center. This 119-room hotel has an outdoor pool, free in-room WiFi, and free self parking.


Rooms

The 119 rooms feature kitchens with refrigerators, microwaves, and stovetops. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and desks. Weekly housekeeping is available.


Property features

At Suburban Extended Stay Hotel East, guests enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking, and an airport shuttle (available 24 hours) for USD 10.00 per person one way. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Suburban Extended Stay Hotel East

Everyone (4) Business (2) Couples (2) Family (3)
4
Family

Very convenient location for where I needed to be - the area is a bit unsafe but the hotel has security onsite the whole time we were there which gave me peace of mind

By , from Canyon Day AZ on Jun 23, 2020

2
Family

no breakfast given as promised. there was no phone in room and was hard to talk to reception.

By on Jun 17, 2019

1
Family

You get what you pay for: no hot water at the sink, TV doesn't work, the heater did not shut down automatically so it was either hot or cold

By on Apr 1, 2019

3

last minute booking a place to stay

Everyone

Had to stop in Albuquerque at the last minute. Room was affordable but everything was worn and needing replaced. Bed not comfortable and linens smelled like cheap bleach. Front desk lady was very nice and check in was fast.

By on Jun 19, 2018

Review comment responded on Jul 30, 2018

Dear valued customer Thank you for sharing with us your experience, we appreciate your business and hope you give us another chance to provide you with a better experience. Thank you again, have a great day Front desk staff

1

i did not check in

Business

when we arrived at the hotel it it was in a secluded area in a bad neighborhood. We were afraid to stay there so we found other accommodations. the area was not safe with the hotel being so secluded in the rear of other buildings it was dark and we just felt it would not be safe coming and going to the hotel. At the entrance of the drive way there were people milling around asking for money.

By , from Albany, NY on Mar 30, 2018

Review comment responded on Apr 2, 2018

Dear valued guest We are very sorry to hear you did not feel safe at our hotel. We do offer security to all our guests and make sure there is no crime or incidents at our property. Thank you for sharing your thoughts and hope you give us a try nest time you are in town. Sincerely Front desk Staff

4

value at the price.

Everyone

Good rate. Easy-off and back on I-40. Lots of nearby food choices.

By on Mar 21, 2018

Review comment responded on Apr 2, 2018

Dear guest Thank you very much for letting us regarding your recent stay in our hotel. We appreciate your business and hope to see you again. Sincerely Front desk staff

4
Everyone

A little out of town, but in an area that has amenities like stores, restaurants, easy access to I-40

By on Mar 19, 2018

Review comment responded on Mar 21, 2018

Dear valued customer Thank you very much for the feedback, we are glad you found many amenities close by in your visit to our hotel. We appreciate your business and hope to see you soon Sincerely Front desk staff

2

ok

Everyone

Our room was dirty. Like dirt on the floor dirty. I saw three live cockroaches. The fridge was big and there was a stove and a sink and a large shower. The silverware and dishes were ok but I washed em again just in case. There were quite a few people living there and they were rough looking. Not a bad part of town but not a good part either. Breakfast in the am was coffee, oatmeal, and packaged pastries. Probably wouldn't stay there again.

By on Aug 21, 2017

1

stay away from this dump

Couples

Worst room possible...AC vent against the bed so no cooling...clean sheets only redeeming feature...kitchen has holes in the counter...bathroom grungy...staff uninterested...door key entry works occasionally...needed 2 sets of cards...sketchy neighborhood.

By on Jul 17, 2014

4

passing through

Couples

Very clean. Good location off the I-40. Maintenance man came by and introduced himself and gave us his schedule. First time for that! Could use more than one serving of coffee. Pillows were small and flat. Asked for more and the maintenance man delivered two more in less than 5 minutes. Bed was comfortable and it was nice to have an air conditioner/heater that actually had knobs on it! Good price! Would stay there again.

By on May 29, 2014

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