Recently renovated and a pleasant place to stay.
Staff was very friendly, the room was nice, beds were comfortable.
The rooms were cute,however, bathrooms tiny. Had to run water for 5 minutes to get hot shower water. Broken deadbolt on room door. Noisy location.
Stayed for one night and glad it was just for one. No hot water their sign tells you to turn it all the way to hot on the gauge for 3-5 minutes. If that doesn’t work, try for another 10-15 the front desk said. Otherwise no hot water for you. Their sign that says newly renovated is amusing, it was hanging right by the door for hotel room. Knew the area was not the best, but where is a good area so not stressing that. Would give 2.5 stars as bed, space, parking and refunded half my stay due to no hot water. Probably would give 4 stars if they told me before hand of the plumbing, water heater, or whatever was going on was in face going on. If you are tall, don’t stay here though, the shower head will come to your chest. Curious on what the owner or employee will say as they respond to most low reviews with a negative comment.
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Great location near every thing
This was my second stay here. Simple and friendly. Quiet with good internet for work. Excellent value.
Very nice especially for the price. Had a very comfortable stay and would definitely recommend.
It was nice to sleep in a clean bed. The water never really got warm in the shower.
Was inexpensive and located near coronado center - could walk. Was quiet in our room. Clean but not fancy. All the basic necessities. Would stay there again!
The hard wood floors, Dennys next door, reasonable price and location
Entry into the parking lot Back gate was closed and it was hard to get back in coming from the north.
The property was close to the freeway but hard to get out of the driveway. The room was clean but not fully renovated. Beds and pillows were uncomfortable. Not enough towels or linens provided. Air conditioner minimally worked. Carpet tacks sticking through carpet, tiles in bathroom broken, peeling paint in bathroom.
Liked good AC unit, comfortable bed, nice/traditional decorations. Most liked the PRICE! Didn’t like lack of elevator to 2nd floor, as I was traveling heavy.
Just horrible
Located in Northeast Heights within a short walk of Coronado Center, San Mateo Inn is within a few miles (5 km) of other popular sights such as University of New Mexico. This 106-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Coffee makers and free local calls are other standard amenities.
Guests of San Mateo Inn enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Free parking is included with your stay. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include a microwave in a common area, a meeting room, and laundry facilities.
Recently renovated and a pleasant place to stay.
thank you for your review safe travels
Staff was very friendly, the room was nice, beds were comfortable.
Thank you for staying us Polly! Hope to see you next time, safe travels!
The rooms were cute,however, bathrooms tiny. Had to run water for 5 minutes to get hot shower water. Broken deadbolt on room door. Noisy location.
Thank you for staying with us Jerri and for providing feedback we will address the issues in the room.
Stayed for one night and glad it was just for one. No hot water their sign tells you to turn it all the way to hot on the gauge for 3-5 minutes. If that doesn’t work, try for another 10-15 the front desk said. Otherwise no hot water for you. Their sign that says newly renovated is amusing, it was hanging right by the door for hotel room. Knew the area was not the best, but where is a good area so not stressing that. Would give 2.5 stars as bed, space, parking and refunded half my stay due to no hot water. Probably would give 4 stars if they told me before hand of the plumbing, water heater, or whatever was going on was in face going on. If you are tall, don’t stay here though, the shower head will come to your chest. Curious on what the owner or employee will say as they respond to most low reviews with a negative comment.
I wish I had been available to show you how to work the water. We turned it on as soon as you checked out and had very hot water. We could have avoided disappointing you. We will add instructions on how to turn the faucet all the way on--to the hot water. Thanks for helping us out.
Thank you for staying with us Holly!
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Thank you for staying with us Jeffrey!
Great location near every thing
Thank you Yvonne for staying with us. We hope to see you soon, safe travels!
This was my second stay here. Simple and friendly. Quiet with good internet for work. Excellent value.
Thank you Cecilia for staying with us. We hope to see you soon, safe travels!
Very nice especially for the price. Had a very comfortable stay and would definitely recommend.
Thank you for staying with us Kristyn, come back and visit us again!
Thank you for staying with us Anucha!