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Recent guest reviews

This property was recently renovated and lovely! The staff were incredibly friendly and even offered curb-side check-in. We loved the large spacious bathroom and the bed was so comfortable we checked what brand it was to consider buying one.

The customer service was excellent. The staff went overboard to ensure satisfaction of my room.

Super thoughtful owners, they had great recommendations in the room, for restaurants and things to do which was really helpful! The rooms were really nice too!

Staff was very nice and helpful. We will definitely stay there again.

I loved this property!!! It was a comfortable bed! It was clean! They left chocolates on the bed. The shower and bathroom were wonderful. Only compliant is you had to be on the right side of the road to turn in. Bc the road had a barrier in the middle.

I liked the furnishings, but there was no "fan only" option on the heat/cooling. The room was right next to the road so would have been nice to drown out the road noise. The bathroom fixtures were really old and the door stop fell out of the wall. The remote didn't work. The bed/pillows were comfortable. The staff was very nice. Everything was clean, albeit heavy cleaning agent smell.

Property was fine. Just few things that were weird... homeless person sleeping in station wagon in parking that the staff obviously let stay there because they had a two parking passes. The remote control to our TV had tape on back of it, keeping the batteries in remote. Pretty cheap. Our hotel room was never cleaned in all three days we were staying there. The room definitely smelled like someone has smoked in it in the past, especially with the clear indicators of burn marks on the side of the tub. I believe there were bed bugs in one of our beds due to skin rash after one night of sleeping in one bed. Thank goodness there were two beds. Oh and no breakfast?!? What the heck? I don’t think I’ll be booking a stay with this hotel or company again. Thanks but no thanks. Management here needs to step it up.. especially for the price.

I stayed here before but never encountered roach problems until last night☹️ one on my bed & the other on the dresser, was hard to sleep after

Security TIGHT! The property is completely enclosed with fencing, one way in....one way out!!

They had to change my room 3 times. The first room the toilet was over floated. The second room it REAKED of cigarettes. The 3rd room was ok but there was a roach the smoke dector was covered qith tissues there was poop like streak on the roof of the ceiling and there qas a bed bug patch under the damn bed. The staff was extremely nice and friendly though. It makes up for the room.

San Mateo Blvd Ne Albuquerque NM

Hotel highlights

  • Close to ABQ Uptown
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in Northeast Heights, San Mateo Inn is 1.1 mi (1.8 km) from Coronado Center and within a 10-minute drive of other popular attractions like Indian Pueblo Cultural Center. This 106-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.


Rooms

All 106 recently renovated rooms feature coffee makers and free local calls. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries.


Property features

Guests of San Mateo Inn enjoy access to free WiFi in public areas, a meeting room, and a seasonal outdoor pool. Free parking is included with your stay. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include coffee/tea in a common area, a microwave in a common area, and laundry facilities.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Basic Double Room

2 Queen Beds | Sleeps 4

Deluxe Single Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for San Mateo Inn

Everyone (3) Couples (3) Family (3)
5
Family

This property was recently renovated and lovely! The staff were incredibly friendly and even offered curb-side check-in. We loved the large spacious bathroom and the bed was so comfortable we checked what brand it was to consider buying one.

By on Jan 24, 2021

Review comment responded on Feb 2, 2021

Thank you for staying with us, we appreciate you taking your time and leaving us a review! We are delightful that you enjoyed your stay with us , come visit again.

4
Everyone

The customer service was excellent. The staff went overboard to ensure satisfaction of my room.

By , from Pasco, WA on Dec 16, 2020

Review comment responded on Dec 19, 2020

Thank you for visiting us! Thrilled the staff took great care to welcome you. We hope your travel brings you this way again soon. Happiest Holidays!

5
Family

Super thoughtful owners, they had great recommendations in the room, for restaurants and things to do which was really helpful! The rooms were really nice too!

By , from South San Francisco on Oct 11, 2020

Review comment responded on Oct 25, 2020

Thank you so much for taking time to comment. We'll keep working on our recommendations. So many small businesses need support right now, and we hope to focus even more on those. We're grateful for your stay. Please stop in again!

5
Partner Couples Business Business

Staff was very nice and helpful. We will definitely stay there again.

By , from NNM on Aug 16, 2020

Review comment responded on Aug 20, 2020

Thank you for staying with us. Our staff works incredibly hard on customer service, and we appreciate when our guests take time to recognize their efforts. We look forward to seeing you again!

5
Friends

I loved this property!!! It was a comfortable bed! It was clean! They left chocolates on the bed. The shower and bathroom were wonderful. Only compliant is you had to be on the right side of the road to turn in. Bc the road had a barrier in the middle.

By , from Shady spring on Jul 23, 2020

Review comment responded on Jul 23, 2020

Wow! Thank you for loving us! :-) We're thrilled you enjoyed your stay. We know that access is a little tricky, and we will make it easier! Come visit again!

5
Everyone

By on Feb 14, 2020

Review comment responded on Feb 19, 2020

Thank you for staying and reviewing!

3
Everyone

I liked the furnishings, but there was no "fan only" option on the heat/cooling. The room was right next to the road so would have been nice to drown out the road noise. The bathroom fixtures were really old and the door stop fell out of the wall. The remote didn't work. The bed/pillows were comfortable. The staff was very nice. Everything was clean, albeit heavy cleaning agent smell.

By on Jan 5, 2020

Review comment responded on Jan 5, 2020

Thank you for your suggestion! We will be replacing (upgrading) the heating/cooling units and will absolutely shop for a "fan" feature. We will attend to those bathrooms. Come see us again; the improvements will continue!

4
Partner Couples

Property was fine. Just few things that were weird... homeless person sleeping in station wagon in parking that the staff obviously let stay there because they had a two parking passes. The remote control to our TV had tape on back of it, keeping the batteries in remote. Pretty cheap. Our hotel room was never cleaned in all three days we were staying there. The room definitely smelled like someone has smoked in it in the past, especially with the clear indicators of burn marks on the side of the tub. I believe there were bed bugs in one of our beds due to skin rash after one night of sleeping in one bed. Thank goodness there were two beds. Oh and no breakfast?!? What the heck? I don’t think I’ll be booking a stay with this hotel or company again. Thanks but no thanks. Management here needs to step it up.. especially for the price.

By on Oct 14, 2019

Review comment responded on Oct 17, 2019

You're absolutely right. We need to step it up, and we are. We purchased the property a few months ago, and we have made MAJOR changes. We obviously have a long way to go. Renovations have begun to improve the character--and in some cases, smell--of the rooms. We're focused on green and clean. I apologize for your experience. We are using feedback like yours to continue to improve.

3
Family with small children

I stayed here before but never encountered roach problems until last night☹️ one on my bed & the other on the dresser, was hard to sleep after

By on Oct 14, 2019

Review comment responded on Oct 14, 2019

I apologize on behalf of our entire staff. We will address this immediately, and you will not have this problem again.

5
Partner Couples

Security TIGHT! The property is completely enclosed with fencing, one way in....one way out!!

By on Oct 8, 2019

Review comment responded on Oct 8, 2019

Your comments made me smile. We've made many changes to increase safety and security, and the one "gate" access has been very beneficial. Our entire staff is vigilant about safety. Thank you for staying with us. We hope to see you again.

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