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Inn at Rio Rancho and Event Center

2.5 out of 5.0

Recent guest reviews

This used to be the place to stay in Rio Rancho. The property was well maintained and so were the rooms. Now the room have peeling paint, especially in the bathroom. The TV sets are old, cable service is spotty. The bed I had was rock hard as were the pillows. I could never get hot water in the shower and there are notes to guests to not leave the water running while shaving or brushing your teeth. The Foyer of the facility is beautiful; I guess that’s where all the money is spent. I did tell the front desk about my room issues when I checked out, but I’ll never stay there again.

The coffee was good....Old old property. The pool was empty, looks like it has been for awhile. Lobby was nice, breakfast consisted of cereal, instant oatmeal, assorted carbs, juice, coffee, hot water for tea and oatmeal. The shower/tub drained veryyyy slowly. Stayed two nights, the second day we didn't get wash clothes or face towels. Coffee in room but didn't get refills of coffee for day 2. Looks like some of the guests are long term residents. Parked car in front, didn't feel comfortable parking in back by our room. Wouldn't stay there again!

I wish we had a fridge in the room. It was old and dated

No hot water, lukewarm at best. Limited staff since the place is foreclosing.

It is a nice hotel and conveniently located. The breakfast leaves much to be desired. The rooms and TV need to be updated. The bed was somewhat uncomfortable and needs to be replaced. There are not enough electrical outlets near the head of the bed for CPAP machines.

It is a nice location and convenient to the Rio Rancho area stores. I was disappointed that there is no small refrigerator in the room. More electrical plugs near the bed for medical equipment such as sleep apnea machines.

Quiet area - no one bothered me felt safe I would recommend this to all my friends

Lovely way to spend New year's. Great property and lovely rooms

it was awful there was no comfortnessin the roomwat so ever beds were really bouncy nothing but spring nade to much noise wen u move also there was to much visiblity tour "privacy"

the check in was lonng n the water wasmt gtting hot n the doors weee stuk shut n had holes. no privacy

While the hotel may have been bought out and no major ugrades were done the hotel is a decent place to stay for the price. The room we were given was spacious however, the TV was older and didn't work well. We have stayed numerous times in the past and the grounds are usually clean but this stay the trash cans were packed to the rafters, the ice machine didn't work as well as the vending machines.

Towel rack was loosely fastened to the bath wall. Hot water was cooler than the cold water in Houston. Heater and AC did not work properly. Leaves and debris in passageways were not swept. Library was locked. The site shows signs of former self and potential to be a beautiful place to stay. It needs a little TLC to restore it .

Hotel room was clean enough-didn't provide advance information on Internet or during booking that pool would not be available...overall was pleased with cleanliness of room.

The hotel pool was not open but was being cleaned every day. I never once had any hot water in the shower or bathroom sink. They need to place large trash cans in different areas so a person can throw away trash!!

Pretty good for one night stays - didn't get to try the breakfast out.

My overall stay was good, big and clean room. The pool looked great at website but was not open. That's the main reason why I chose this hotel.

Old not up to date on tv ect. Clean need more up Grades

I got my room for a great price on Orbitz along with using my Orbitz bucks. I was surprised at how big the room was i felt like i was in a suite. My only complaint is i couldn't figure out how to get the shower to work so i had to take a bath instead.

1465 Rio Rancho Blvd Rio Rancho NM

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located 2.9 mi (4.6 km) from Cottonwood Mall, Inn at Rio Rancho and Event Center is within a 10-minute drive of other popular attractions like Casa San Ysidro. This 118-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 7 AM to 9:30 AM.


Rooms

Guests can expect to find free WiFi. Beds sport premium bedding. Other standard amenities include a private yard and free local calls.


Property features

Guests of Inn at Rio Rancho and Event Center enjoy an outdoor pool, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a banquet hall and wedding services.

Room options

Room, Multiple Beds (1 Murphy Queen Bed-2 Sleeper Sofa)

Twin 3 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Queen Beds (Courtyard)

Queen 2 | Sleeps 4

Business Room, 1 King Bed, Kitchen

King 1 | Sleeps 2

Guest reviews for Inn at Rio Rancho and Event Center

Everyone (25) Couples (33) Business (8) Family (44) Other (13) Friends (3)
1
Everyone

By on Jun 15, 2019

1
Business Business Travelers

This used to be the place to stay in Rio Rancho. The property was well maintained and so were the rooms. Now the room have peeling paint, especially in the bathroom. The TV sets are old, cable service is spotty. The bed I had was rock hard as were the pillows. I could never get hot water in the shower and there are notes to guests to not leave the water running while shaving or brushing your teeth. The Foyer of the facility is beautiful; I guess that’s where all the money is spent. I did tell the front desk about my room issues when I checked out, but I’ll never stay there again.

By on May 31, 2019

2
Families

The coffee was good....Old old property. The pool was empty, looks like it has been for awhile. Lobby was nice, breakfast consisted of cereal, instant oatmeal, assorted carbs, juice, coffee, hot water for tea and oatmeal. The shower/tub drained veryyyy slowly. Stayed two nights, the second day we didn't get wash clothes or face towels. Coffee in room but didn't get refills of coffee for day 2. Looks like some of the guests are long term residents. Parked car in front, didn't feel comfortable parking in back by our room. Wouldn't stay there again!

By on May 4, 2019

3
Everyone

By on Apr 19, 2019

3
Families Families

I wish we had a fridge in the room. It was old and dated

By on Mar 22, 2019

2
Everyone

No hot water, lukewarm at best. Limited staff since the place is foreclosing.

By on Oct 13, 2018

4
Everyone

It is a nice hotel and conveniently located. The breakfast leaves much to be desired. The rooms and TV need to be updated. The bed was somewhat uncomfortable and needs to be replaced. There are not enough electrical outlets near the head of the bed for CPAP machines.

By , from Taos, NM on Oct 5, 2018

4
Everyone

It is a nice location and convenient to the Rio Rancho area stores. I was disappointed that there is no small refrigerator in the room. More electrical plugs near the bed for medical equipment such as sleep apnea machines.

By , from NM on Jul 16, 2018

5

quiet - no body bothered me - felt safe

Everyone

Quiet area - no one bothered me felt safe I would recommend this to all my friends

By , from memphis tn on Mar 2, 2018

5
Everyone

Lovely way to spend New year's. Great property and lovely rooms

By on Jan 4, 2018

Inn at Rio Rancho and Event Center

1465 Rio Rancho Blvd, Rio Rancho, NM 87124-1007