Hotel Cascada3.5 out of 5.0
Recent guest reviews
Do you like a motel with low ceiling, walls painted, heavily used amenities and insects in bathroom? Go ahead to Cascada, otherwise stay away. I stayed there attracted by the "urban resort" banner. The "resort" facility is actually a water park, which is closed most days of the week. The hotel's lobby was mostly closed due to massive construction works. Hotel's bar is closed early There is nothing to do anything else in and around. The rooms are not clear. Bed was old and used. Furniture was old. I chased spiders in bathroom. Cheap motels are of better quality and much less expensive.
You are not allowed to use the "water park" UNLESS you pay another 20 dollars per person and it is a dinky park. It is not Disney land. They have another pool for guests, but it was closed while we were there. Staff know that they are working for a crummy place, but they can't say anything sympathetic and they have been trained with pat answers to subdue you. The rooms are dirty, uncomfortable, and terrible. Overpriced. Terrible WiFi and your cell phone won't work. I went for a walk to talk to a friend and I ran into folks in desperate circumstances or of questionable motives for wandering around my hotel grounds at night. I only stayed the one night, but everyone in the line was checking out early.
It was far away from the expected. Read this hotel terms and conditions three times before booking. Better don't buy. The hotel is actually a cheap motel inside. It has a large water park attached, but... it doesn't work at least three days a week. Rooms are shabby. Very low, frustrating ceilings in the rooms. Beds in a mediocre condition, heavily used. Not 100% clean and smelly. No refrigerators in rooms. Spiders spotted in restrooms. Cracks and spots in restrooms. Room service woke me up very early on the day of my departure. At the time of my visit they had extensive construction works in the lobby and outside. Very inconvenient, dusty, noisy. This is nothing to do inside and in the nearby vicinity when the water park is closed. It is closed most of the days. Stay away from this motel.
I only got bothered a few times. There were never any towels at the water park. Each time we asked for towels we were told they ran out and we needed to wait 20 minutes. The snack bar had no available food and the wait for any food if we wanted anything I was told would be over an hour due to birthday parties. I had 3 hungry kids with me so that was annoying. If there are going to be birthday parties maybe close the snack bar so guests don't think it's open and ready for anyone. Or better prepare for parties and guests. I also lost my ring at the water park as well and I was told by management that I would be contacted about whether they were able to find it or not and I have not heard anything back. Even if they did not find it, a simple call to let me know would be nice.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Located in Downtown Albuquerque, Hotel Cascada is within a few miles (5 km) of sights such as Aux Dog Theater and Coronado Center. This 300-room, 3.5-star hotel has a restaurant, a water park, and an indoor pool. Near the airport, the hotel is also close to Indian Pueblo Cultural Center and Mariposa Gallery.
Sit down for a leisurely bite to eat at the onsite cafe, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee each morning from 6:30 AM to 11 AM.
All of Hotel Cascada's 300 rooms are air-conditioned and have an array of amenities, including balconies or patios, coffee makers, and free local calls. Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and Select Comfort beds with premium bedding and down comforters ensure a restful night. Ironing boards and desks are other standard amenities.
At Hotel Cascada, guests enjoy a water park, an indoor pool, and a children's pool. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, 10 meeting rooms, and a conference center.
Reviews from Trip Advisor
49% of guests recommend this hotelTotal of 22 reviews