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Best Western Plus Rio Grande Inn

3.0 out of 5.0

Recent guest reviews

Room not clean pool had no lights on fire alarm went off early in the morning rude staff

Room beds were a little lob sided but alright. It's good that there is a bar and grill right down stairs. I think they could stay open a little later.

The room is very comfortable. No problems checking in. Everything was ready when we arrived.

Decent hotel but I did not care for the location. The moon was fine but the bed was way too firm and I had trouble sleeping.

Excellent location. Staff is very nice. Property is dated. They were installing nice new carpet when we were there, Heater was either too cold or hot and noisy. Electric overload caused TV to blink off whenever heat or fridge kicked in. They did tell me they will fix this.

Enjoyed our stay. Everything was very nice. Close to the national park.

Easy to find, close to restaurants, and a good place anybody.

Stayed three nights for a family reunion. Everything you would expect (In a good way) from a hotel in this price range. The restaurant was a great compliment to this property. Free coupon for breakfasts was nice; rest of the menu was fine. Room service great. Front desk staff was professional and helpful. Rooms clean and comfortable with a NM design motif.

Clean, great room, pet friendly, and great location to food.

I don't typically stop in large cities when I drive cross country. I feel it is less safe, especially when I'm alone. But driving through the desert, I knew my options may be limited, so I stopped here. The parking lot was secure, fenced. Near the interstate. Easy access. Clean. Friendly staff. Easy check in and out. Nice breakfast.

Great location!! We stopped in Old Town Albuquerque for a night during a 2 week road trip and found the Best Western Rio Grande to be exactly what we were hoping for - easy to find, close walk to town, super comfy bed, exceptionally friendly staff, very clean rooms. We will stay again when in the area!

Very nice hotel near the freeway and the old historical district. The made-to-order breakfast was top notch. We would stay there again.

Spacious room with large bathroom with Rollin shower for wheelchair. Excellent arrangement.

Right off of I-40, close to old town, many tourist attractions. Great staff, helpful and friendly. Good food, reasonably priced, nice bar. Comfortable beds, clean, well maintained. My only complaint it no laundry facility for guests. They do have valet service for laundry and dry cleaning but it is way too expensive.

Nice staff. Very good location. Rooms always cleaned well. Showing its age a bit. Didn't use restaurant. Breakfast vouchers can be used in bar or any food items. That's nice. Quite a few dogs in hotel. (I'm not a dog person.) Really no complaints about the place. We've stayed several times. Very predictable and good price.

Very happy. Nice and clean. No weird hotel smell to it. Pleasant staff. Short ride to Old Town. Close to a highway. Would definitely use again.

Good value for money. Clean and very helpful and friendly staff

Rooms were very good, and bed comfortable. Staff were always pleasant. Wi Fi reception very poor on the fourth floor. Were quite amazed one morning at breakfast, when the gentleman clearing tables dropped a bottle of tomato ketchup on the floor and it broke and splattered on the floor with broken glass, but he didn't clear it up. It was still there half an hour later when we had finished and people had to walk around it!

We had a change in travel plans and needed a place to stay the night before going to the Balloon Fiesta. We made our reservations on line and hoped that we would not be disappointed. The hotel was easy to find, right off Interstate 4. The girl that checked us in was very friendly and explained everything in detail, including the food vouchers for the restaurant. I felt very safe staying there the grounds were very secure. The room was clean and had everything we needed for the night. If we were staying in the area again we would certainly consider the Best Western Plus.

The hotel had a great location and met all expectations

1015 Rio Grande Blvd Nw Albuquerque NM

Hotel highlights

  • Walking distance to Old Town Plaza
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Old Town Plaza is a short stroll from Best Western Plus Rio Grande Inn, and other popular attractions like New Mexico Museum of Natural History and Science are within a mile (2 km). This 3-star hotel has 173 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. In the historical district, it's also near Indian Pueblo Cultural Center and ABQ BioPark Zoo.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

The 173 rooms are recently renovated and have an array of amenities, including refrigerators, coffee makers, and free weekday newspapers. Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

Guests staying at Best Western Plus Rio Grande Inn enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle during limited hours. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, 3 meeting rooms, and conference space.

Guest reviews for Best Western Plus Rio Grande Inn

Everyone (15) Couples (43) Business (20) Family (30) Other (9) Friends (9)
1

terrib

Everyone

Room not clean pool had no lights on fire alarm went off early in the morning rude staff

By on Mar 11, 2018

Review comment responded on Mar 13, 2018

Thank you for sharing your thoughts on our hotel. Safe travels. Anthony, Director of Sales.

3
Everyone

Room beds were a little lob sided but alright. It's good that there is a bar and grill right down stairs. I think they could stay open a little later.

By on Feb 18, 2018

Review comment responded on Feb 19, 2018

Thank you for the review and recommendations for the extended restaurant/bar hours. We will take them into consideration. Safe travels. Anthony, Director of Sales.

5

nice hotel

Everyone

The room is very comfortable. No problems checking in. Everything was ready when we arrived.

By , from Albuquerque, NM on Feb 5, 2018

Review comment responded on Feb 5, 2018

Thank you for sharing your experience. I am glad we were ready for your arrival. Safe travels. Anthony, Director of Sales.

3

the hotel is ok but not the location.

Everyone

Decent hotel but I did not care for the location. The moon was fine but the bed was way too firm and I had trouble sleeping.

By on Dec 15, 2017

Review comment responded on Dec 15, 2017

Thank you for taking the time to write a review. I am sorry to read that you had trouble sleeping while here. A good night's rest is the most essential part of a hotel stay. Safe travels. Anthony, Director of Sales.

3

great location.

Couples

Excellent location. Staff is very nice. Property is dated. They were installing nice new carpet when we were there, Heater was either too cold or hot and noisy. Electric overload caused TV to blink off whenever heat or fridge kicked in. They did tell me they will fix this.

By on Dec 15, 2017

Review comment responded on Dec 15, 2017

Thank you for writing a review and for staying with us. As you saw with the hallway carpeting installation, we are in the middle of a renovation. We hope you stay with us again in the near future. Safe travels. Anthony, Director of Sales.

4

nice!

Everyone

Enjoyed our stay. Everything was very nice. Close to the national park.

By on Aug 24, 2017

Review comment responded on Aug 28, 2017

Thank you for taking the time to write a review of our hotel. I am glad you enjoyed your stay while visiting our beautiful national parks. Safe travels. Anthony, Director of Sales.

4

nice hotel

Everyone

Easy to find, close to restaurants, and a good place anybody.

By on Jul 16, 2017

Review comment responded on Jul 18, 2017

Thank you for taking the time to write a review and kind words. Safe Travels. Anthony, Director of Sales.

5

comfortable and close to everything

Everyone

Stayed three nights for a family reunion. Everything you would expect (In a good way) from a hotel in this price range. The restaurant was a great compliment to this property. Free coupon for breakfasts was nice; rest of the menu was fine. Room service great. Front desk staff was professional and helpful. Rooms clean and comfortable with a NM design motif.

By , from Coastal Alabama on May 15, 2017

Review comment responded on May 17, 2017

Thank you for taking the time to share your experience and for the compliments. We will share them with our staff. I hope that your family reunion was a success and wish you the best. Safe Travels. Anthony, Director of Sales.

5

great hotel, great location

Everyone

Clean, great room, pet friendly, and great location to food.

By , from California on Mar 1, 2017

Review comment responded on Mar 3, 2017

Thank you for sharing your thoughts on our stay I am happy to read that your entire family (including your dog) enjoyed their accommodations. Safe travels. Anthony, Director of Sales

5

clean, comfortable, safe.

Everyone

I don't typically stop in large cities when I drive cross country. I feel it is less safe, especially when I'm alone. But driving through the desert, I knew my options may be limited, so I stopped here. The parking lot was secure, fenced. Near the interstate. Easy access. Clean. Friendly staff. Easy check in and out. Nice breakfast.

By , from SC on Jan 20, 2017

Review comment responded on Jan 25, 2017

Thank you for taking the time to write a review and for staying with us. I am glad to read that everything worked out during your stay. Safe travels. Anthony, Director of Sales