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Recent guest reviews

Clean, quiet, friendly staff, close to airport.

Bathroom was clogged

Pubic hair and clothing tags in the bathroom Dead roach and ants in suite Fingerprints and great hand prints on furniture Disgusting

I recently stayed at the Best Western Plus Executive for 7 days while on business. If I wasn’t so busy working, I would have switched hotels. Pros: - good breakfast - close to the highway on-ramp Cons: - The staff was unaccommodating and wanted to expend minimum effort for their guests. I needed to iron my suit on the first morning of my stay but my room didn’t have an ironing board. I asked the feminine man at the front desk if there was one I could use or if we could take one from an empty room (the hotel was not full) and was told no, with no explanation as to why. The manager found me an ironing board later that day after I had ironed all my clothes on a table in my room. - The pool was out of order with end in sight. My daughter was very disappointed. - The surrounding area does not feel safe and the hotel has signs in the parking lot that to advise guests not to leave valuables in their cars. There is a fence behind the parking lot, but several bars have been kicked out to allow the homeless to pass between the hotel and the drainage behind the hotel.

I will not stay at this property again!!!

Bedding is lacking. Basically 2 sheets. The shower didn’t work well and there was no body wash. Pool was closed for the whole month of June, but was never told this at booking. Very, very basic. More like best western and not a best western plus.

I especially liked the roominess and comfort of the suite. I'd stayed here years ago, and the place had obviously been renovated and updated nicely. The beds were comfortable. The facilities were clean and provided an enjoyable place to spread out, get some work done on lap top, and rest for the night.

Hotel was easy to find but difficult to get to during rush hour traffic. Check in was easy and I was pleased we received a lower level room. The room was nice and seemed to be newly renovated although the furniture was dated. Of course, the first thing we did was sit on the bed and was very disappointed at the springy "camping bed" we had. I do not understand why hotel chains have to be "cheap" when it comes to the comfort of a bed. As a traveler, the one thing we all want is a comfortable bed to sleep in. Our room was located at the very end of the hall and we were next to the elevator and back door to the parking lot. From the moment we unpacked, the back door was opened and slamming shut. This went in all night until we went to bed at 11:00 with ear plugs in. At dinnertime, we left to go to dinner and the back door was propped open with a trashcan lid. I kicked the lid out and let the door shut. I complained about this in the morning at checkout and asked if they had security cameras on the backdoor. The clerk said yes but obviously it is not monitored. I dont feel the security of this hotel is taken too seriously with so much activity at the back door. Needless to say, we kept our back door locked at all times. Neither of us slept well as the bed was very uncomfortable. After morning coffee, we went to the lobby which was a plus as they did provide a hot breakfast even during COVID. It was provided in to go containers so we could take back to our room.

Shady area, parking lot backs to storage facility, front desk staff was rude, "breakfast" was a hand wrapped muffin with seran wrap. Carpet was dirty, only two pillows on King size bed.

It was off the main strip, but still easy access to the 40

Location, nice rooms, great beds Brew pub next door, REI across the street

Nothing unique. The asset was the location which was offset by hard to navigate the driveway n entrance. My room facing the freeway was noisy w no soundproofing measures.

The front desk lady who checked is in was great, the rest of the staff we encountered were just employees with no personality. We had a bug about 3 inches long running around our bathroom! Disgusting, the maintenance man thought we were silly. I expected better from Best Western.

Pan American NE Albuquerque NM

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in Northeast Heights within a mile (2 km) of Casa Rondeña, Best Western Plus Executive Suites is within 2 miles (3 km) of Cliff's Amusement Park. This 3-star hotel has 89 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

All 89 individually furnished accommodations feature sitting areas. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. MP3 docks, sofa beds, and microwaves are also standard.


Property features

At Best Western Plus Executive Suites, guests enjoy features like an indoor pool, a gym, and a spa tub. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with concierge services and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a 24-hour business center, and a meeting room.

Room options

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 2

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

2 Queen Beds | Sleeps 5

Guest reviews for Best Western Plus Executive Suites

Everyone (25) Couples (4) Family (7)
5
Family

Clean, quiet, friendly staff, close to airport.

By , from ANAHEIM on Nov 4, 2021

1
Family with small children

Bathroom was clogged

By on Oct 21, 2021

1
Family

Pubic hair and clothing tags in the bathroom Dead roach and ants in suite Fingerprints and great hand prints on furniture Disgusting

By on Aug 16, 2021

1
Everyone

By on Jul 20, 2021

3
Family with small children Business Business

I recently stayed at the Best Western Plus Executive for 7 days while on business. If I wasn’t so busy working, I would have switched hotels. Pros: - good breakfast - close to the highway on-ramp Cons: - The staff was unaccommodating and wanted to expend minimum effort for their guests. I needed to iron my suit on the first morning of my stay but my room didn’t have an ironing board. I asked the feminine man at the front desk if there was one I could use or if we could take one from an empty room (the hotel was not full) and was told no, with no explanation as to why. The manager found me an ironing board later that day after I had ironed all my clothes on a table in my room. - The pool was out of order with end in sight. My daughter was very disappointed. - The surrounding area does not feel safe and the hotel has signs in the parking lot that to advise guests not to leave valuables in their cars. There is a fence behind the parking lot, but several bars have been kicked out to allow the homeless to pass between the hotel and the drainage behind the hotel.

By on Jul 6, 2021

1
Family with small children

I will not stay at this property again!!!

By on Jun 29, 2021

2
Family with small children

Bedding is lacking. Basically 2 sheets. The shower didn’t work well and there was no body wash. Pool was closed for the whole month of June, but was never told this at booking. Very, very basic. More like best western and not a best western plus.

By on Jun 5, 2021

5
Family

I especially liked the roominess and comfort of the suite. I'd stayed here years ago, and the place had obviously been renovated and updated nicely. The beds were comfortable. The facilities were clean and provided an enjoyable place to spread out, get some work done on lap top, and rest for the night.

By on May 27, 2021

2
Partner Couples

Hotel was easy to find but difficult to get to during rush hour traffic. Check in was easy and I was pleased we received a lower level room. The room was nice and seemed to be newly renovated although the furniture was dated. Of course, the first thing we did was sit on the bed and was very disappointed at the springy "camping bed" we had. I do not understand why hotel chains have to be "cheap" when it comes to the comfort of a bed. As a traveler, the one thing we all want is a comfortable bed to sleep in. Our room was located at the very end of the hall and we were next to the elevator and back door to the parking lot. From the moment we unpacked, the back door was opened and slamming shut. This went in all night until we went to bed at 11:00 with ear plugs in. At dinnertime, we left to go to dinner and the back door was propped open with a trashcan lid. I kicked the lid out and let the door shut. I complained about this in the morning at checkout and asked if they had security cameras on the backdoor. The clerk said yes but obviously it is not monitored. I dont feel the security of this hotel is taken too seriously with so much activity at the back door. Needless to say, we kept our back door locked at all times. Neither of us slept well as the bed was very uncomfortable. After morning coffee, we went to the lobby which was a plus as they did provide a hot breakfast even during COVID. It was provided in to go containers so we could take back to our room.

By on Apr 18, 2021

1
Everyone

By on Mar 17, 2021

Best Western Plus Executive Suites

4630 Pan American NE, Albuquerque, NM 87109
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