Super 8 Latham / Albany Troy Area2.0 out of 5.0
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Recent guest reviews
The customer service is appalling. We were overcharged and when I tired to call the hotel to have the money refunded the staff told me they have NEVER given refunds and that they would give us a percentage off our next stay. I have gone back and forth with them for a month to try and get our money back. Hotel wasn't awful but wasn't spectacular either. Based on the rapport with the staff and manager I would just make sure you have the correct amount before they charge your card, because they will not refund your money.
Higly recommended. Have stayed at this hotel many times
It was okay and nice staff. Room was clean. But coffee machine was nasty.
Stayed for a weekend in Saratoga. Short drive to the track, and the hotel was everything you could need. Nice tv, clean, mini fridge, microwave. All for the cheapest price around. Can't beat it. Would stay again for sure.
Very clean rooms. Nice tv. Great clean batchroom. Ice cold a/c. Charge extra for fridge and microwave. Meager breakfast offering.
We found this hotel on a travel day - we literally just slept, ate breakfast, and headed off all in about 8 hours. With that caveat, the room was clean, comfortable, the breakfast was great, and our experience was wonderful. Nothing negative to say!
Building is somewhat dated but clean. Room was well equipped and quiet. Bed was pretty soft and pillows were average. A/c worked great. Bathroom was clean. Nothing too fancy but overall a good basic place.
Good location, and easy access. Very friendly and accommodating staff. It's a basic, quiet and clean place to stay for one night and go the next morning
the hotel was great. was in the area for dinner with friends and a birthday party. Hotel was clean and comfortable and the staff was very helpful. No problems at all.
Was a nice place clean and close to everythinng 10 min to troy 10 min to albany.
This hotel was a very good value for the money. It turned out I had to book an extra night, so just made a 2nd reservation and notified the friendly staff when I checked in to make sure I would be able to stay in the same room both nights. We had two double beds for two adults and one 17 yr old child. We were all very comfortable and had a good night sleep both nights.
Good place. No frills. clean rooms, minimal breakfast.
Was traveling and just needed a quick stop to catch up on sleep and then back on the road. It was very clean and quiet; staff were pleasant and helpful. Only thing to be aware of... most places have a double bed which is similar to a full, there's I'd similar to a twin- this was fine for me b/c I don't take up much space but if u're a bigger person... FYI. Overall, was a very decent motel at a great price.
Very clean and comfortable....easy access to major highways....staff very friendly and helpful!!!!
Cleanliness is very important.It appeared my room was recently remodeled: new carpeting, walls painted in knock down style, bathroom clean, etc. Breakfast had a nice variety. Lobby was too small for size of hotel. Two restaurants within walking. Overall my experience was satisfactory.
Basically all I needed was a clean bed and a place to stay over, This fits the bill without paying for all the extras. Convenient to area locations, easy to find and to get in and out of.
My daughter, wife and I stayed for one evening. Room was clean and the check in woman was very helpful and friendly.
Very bad experience. First of all, I had to pay 68.00 extra because I didn't want to stay in the tiny room they gave me. The clerk tried to say that that is what I paid for, no it wasn't! They had no microwave or frig that they offer in the "other" amenities on their website. the carpet was very dated and dirty in the whole place. They had old and dated furniture and the place does not look anything like it does on the website. No iron and some little piece of wood to hang your clothes. I could have spent the same amount and got a much nicer place. Oh, and don't try to call Or--tz to talk to someone because they will act like they are transferring you to customer service and then give you several recordings that there is some technical error with the call and when you call back again and again, they have record of you calling because they ask you " is your number (they repeat your number) and you definitely will NOT be able to speak to know one. It's a scam. I will never use OR--TZ again!! What a joke!!!!
The staff is always pleasant and helpful. They keep us looking forward to our next stay. They talk with us and make suggestions on things from discounts for our next stay to how to earn a free night and that was nice to know. We've stayed at many hotels in the past but I've never been as comfortable and relaxed as I am at Super 8 in Latham, NY.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within a mile (2 km) of Curtain Call Theater, Super 8 Latham / Albany Troy Area is within 3 miles (5 km) of Pruyn House. This 44-room motel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's near the airport and also close to Siena College and Albany County Hockey Facility.
Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM. This motel has a restaurant where you can enjoy a bite to eat.
Super 8 Latham / Albany Troy Area's 44 rooms are recently renovated and provide coffee makers, free newspapers, and free long-distance calls. 40-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs and hair dryers. Free local calls and desks are also standard.
Renovated in 2016, Super 8 Latham / Albany Troy Area offers free WiFi in public areas, coffee in a common area, and free newspapers. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. This motel also has a TV in a common area.