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Super 8 Latham / Albany Troy Area

2.0 out of 5.0

Recent guest reviews

The customer service is appalling. We were overcharged and when I tired to call the hotel to have the money refunded the staff told me they have NEVER given refunds and that they would give us a percentage off our next stay. I have gone back and forth with them for a month to try and get our money back. Hotel wasn't awful but wasn't spectacular either. Based on the rapport with the staff and manager I would just make sure you have the correct amount before they charge your card, because they will not refund your money.

Higly recommended. Have stayed at this hotel many times

It was okay and nice staff. Room was clean. But coffee machine was nasty.

Stayed for a weekend in Saratoga. Short drive to the track, and the hotel was everything you could need. Nice tv, clean, mini fridge, microwave. All for the cheapest price around. Can't beat it. Would stay again for sure.

Very clean rooms. Nice tv. Great clean batchroom. Ice cold a/c. Charge extra for fridge and microwave. Meager breakfast offering.

We found this hotel on a travel day - we literally just slept, ate breakfast, and headed off all in about 8 hours. With that caveat, the room was clean, comfortable, the breakfast was great, and our experience was wonderful. Nothing negative to say!

Building is somewhat dated but clean. Room was well equipped and quiet. Bed was pretty soft and pillows were average. A/c worked great. Bathroom was clean. Nothing too fancy but overall a good basic place.

Good location, and easy access. Very friendly and accommodating staff. It's a basic, quiet and clean place to stay for one night and go the next morning

the hotel was great. was in the area for dinner with friends and a birthday party. Hotel was clean and comfortable and the staff was very helpful. No problems at all.

Was a nice place clean and close to everythinng 10 min to troy 10 min to albany.

This hotel was a very good value for the money. It turned out I had to book an extra night, so just made a 2nd reservation and notified the friendly staff when I checked in to make sure I would be able to stay in the same room both nights. We had two double beds for two adults and one 17 yr old child. We were all very comfortable and had a good night sleep both nights.

Good place. No frills. clean rooms, minimal breakfast.

Was traveling and just needed a quick stop to catch up on sleep and then back on the road. It was very clean and quiet; staff were pleasant and helpful. Only thing to be aware of... most places have a double bed which is similar to a full, there's I'd similar to a twin- this was fine for me b/c I don't take up much space but if u're a bigger person... FYI. Overall, was a very decent motel at a great price.

Very clean and comfortable....easy access to major highways....staff very friendly and helpful!!!!

Cleanliness is very important.It appeared my room was recently remodeled: new carpeting, walls painted in knock down style, bathroom clean, etc. Breakfast had a nice variety. Lobby was too small for size of hotel. Two restaurants within walking. Overall my experience was satisfactory.

Basically all I needed was a clean bed and a place to stay over, This fits the bill without paying for all the extras. Convenient to area locations, easy to find and to get in and out of.

My daughter, wife and I stayed for one evening. Room was clean and the check in woman was very helpful and friendly.

Very bad experience. First of all, I had to pay 68.00 extra because I didn't want to stay in the tiny room they gave me. The clerk tried to say that that is what I paid for, no it wasn't! They had no microwave or frig that they offer in the "other" amenities on their website. the carpet was very dated and dirty in the whole place. They had old and dated furniture and the place does not look anything like it does on the website. No iron and some little piece of wood to hang your clothes. I could have spent the same amount and got a much nicer place. Oh, and don't try to call Or--tz to talk to someone because they will act like they are transferring you to customer service and then give you several recordings that there is some technical error with the call and when you call back again and again, they have record of you calling because they ask you " is your number (they repeat your number) and you definitely will NOT be able to speak to know one. It's a scam. I will never use OR--TZ again!! What a joke!!!!

The staff is always pleasant and helpful. They keep us looking forward to our next stay. They talk with us and make suggestions on things from discounts for our next stay to how to earn a free night and that was nice to know. We've stayed at many hotels in the past but I've never been as comfortable and relaxed as I am at Super 8 in Latham, NY.

681 Troy Schenectady Road Latham NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of Curtain Call Theater, Super 8 Latham / Albany Troy Area is within 3 miles (5 km) of Pruyn House. This 44-room motel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's near the airport and also close to Siena College and Albany County Hockey Facility.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM. This motel has a restaurant where you can enjoy a bite to eat.


Rooms

Super 8 Latham / Albany Troy Area's 44 rooms are recently renovated and provide coffee makers, free newspapers, and free long-distance calls. 40-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs and hair dryers. Free local calls and desks are also standard.


Property features

Renovated in 2016, Super 8 Latham / Albany Troy Area offers free WiFi in public areas, coffee in a common area, and free newspapers. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. This motel also has a TV in a common area.

Room options

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Standard Room, 2 Double Beds, Smoking

Full 2 | Sleeps 5

Standard Room, 1 King Bed, Smoking (with Micro Fridge)

King 1 | Sleeps 3

Standard Room, 1 King Bed, Non Smoking (with Micro Fridge)

King 1 | Sleeps 3

Guest reviews for Super 8 Latham / Albany Troy Area

Everyone (9) Couples (3) Business (18) Family (6) Other (3) Friends (1)
1

rude staff & terrible customer service

Everyone

The customer service is appalling. We were overcharged and when I tired to call the hotel to have the money refunded the staff told me they have NEVER given refunds and that they would give us a percentage off our next stay. I have gone back and forth with them for a month to try and get our money back. Hotel wasn't awful but wasn't spectacular either. Based on the rapport with the staff and manager I would just make sure you have the correct amount before they charge your card, because they will not refund your money.

By on Jun 6, 2017

4

price - location -comfort great

Everyone

Higly recommended. Have stayed at this hotel many times

By , from Honolulu on Nov 12, 2016

Review comment responded on Nov 14, 2016

Thank you for taking the time to review us! Thank you so much for recommending us to your family and friends. We look forward to seeing you again in your travels. Front desk management- Sheila

5

pleasant surprise

Everyone

By , from M.D. on Nov 6, 2016

Review comment responded on Nov 9, 2016

Thank you for taking the time to review us! I am glad to hear you had such a clean and convenient stay here with us at the Super8 in Latham. We look forward to seeing you again soon in your travels. Front desk management- Sheila

4

decent and reasonable

Everyone

It was okay and nice staff. Room was clean. But coffee machine was nasty.

By , from NY on Aug 17, 2016

Review comment responded on Sep 5, 2016

Thank you for taking the time to review us! I am so sorry about the coffee machine. I hope you let someone know so we can take care of it right away. We hope to see you again in your travels. Front desk management- Sheila

5

very nice with unbeatable price

Everyone

Stayed for a weekend in Saratoga. Short drive to the track, and the hotel was everything you could need. Nice tv, clean, mini fridge, microwave. All for the cheapest price around. Can't beat it. Would stay again for sure.

By , from Massachusetts on Aug 1, 2016

Review comment responded on Jan 1, 1970

Thank you for taking the time to review us! We are so glad to hear we could give you a Super stay here with us at the Super8 in Latham. We look forward to seeing you again in your travels. Front desk management- Sheila

4
Everyone

Very clean rooms. Nice tv. Great clean batchroom. Ice cold a/c. Charge extra for fridge and microwave. Meager breakfast offering.

By on Jul 29, 2016

Review comment responded on Jan 1, 1970

Thank you for taking the time to review us! I am so glad to hear you had such a Super stay here with us at the Super8 in Latham. We look forward to seeing you again soon in your travels. Front desk management- Sheila

4

great place to crash for the night

Everyone

We found this hotel on a travel day - we literally just slept, ate breakfast, and headed off all in about 8 hours. With that caveat, the room was clean, comfortable, the breakfast was great, and our experience was wonderful. Nothing negative to say!

By , from Columbus, OH on Jul 26, 2016

Review comment responded on Jan 1, 1970

Thank you for taking the time to review us! I am so glad to hear that you had such a Super stay here with us at the Super8 in Latham. We look forward to seeing you again soon in your travels. Front desk management- Sheila

3

good basic room

Everyone

Building is somewhat dated but clean. Room was well equipped and quiet. Bed was pretty soft and pillows were average. A/c worked great. Bathroom was clean. Nothing too fancy but overall a good basic place.

By , from Upstate New York on Apr 20, 2016

Review comment responded on May 1, 2016

Thank you for taking the time to review us! I am so glad to hear you were pleased with your accommodation's here at the Super8. We look forward to seeing you again in your travels. Front desk management- Sheila

4

basic but worth the money

Everyone

Good location, and easy access. Very friendly and accommodating staff. It's a basic, quiet and clean place to stay for one night and go the next morning

By , from Hampton, VA on Mar 9, 2016

Review comment responded on Mar 13, 2016

Thank you for taking the time to review us! It is great to hear you enjoyed everything we have to offer here at the super 8. From the location to the staff and rooms! We look forward to seeing you again in your travels. Front desk management- Sheila

5

great weekend

Couples

the hotel was great. was in the area for dinner with friends and a birthday party. Hotel was clean and comfortable and the staff was very helpful. No problems at all.

By on Jul 14, 2015