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Quality Inn & Suites Albany Airport

2.5 out of 5.0

Recent guest reviews

We stayed at the hotel the night before our trip to Fort Lauderdale. We were able to be shuttled to the airport and leave our car at the hotel for $2 a day. It was a thoroughly delightful experience and we have just read books again for February. In addition there is an outstanding Asian restaurant on the property

The staff are very nice but the facility are too old. The carpet is broken and the floor is kind of bumpy. The other good part to mention is that they have an extra sofa bed.

Really dirty and worn out. Found a dead bed bug on the wall above the bed.

Clean room with a 2 person hot tub. Mattress too firm for me. Decent breakfast with cold juices and hot coffee. Found a dirty wash cloth on top of shower curtain rod. The room should come with cookware and utensils, it had a kitchenette. I'd go back.

Rooms in need of renovations, very responsive staff, average breakfast, attention needs to be paid to fresh baked goods and yoghurt. Quiet and a good bang for the buck.

wanted to go to racetrack at last minute - pleasantly surprised by finding this hotel

Room was dirty. Ceiling plaster was cracked and falling off. Bathroom door was bent and had to be kicked to close. Deadbolt and safety locks were broken. Window shades were broken.

arrived a bit early and rooms were not ready.rooms had musty smell and doors would not close correctly.rooms could have been cleaner.the breakfast was the best feature.

Pros: our room came with a fridge, microwave, and best of all, sleeper sofa which allowed our two kids to sleep in their own beds; however we had to request linens for the extra bed and they took quite a while to come (which was frustrating after a long day of travel and while waiting to put my son to bed) and included only a very thin blanket; the free continental breakfast was great. Cons: all of the beds were very uncomfortable/worn -- none of us slept well; overall, the room was pretty run down; our key cards did not work properly, and the staff were not inclined to replace them

Very nice and comfortable for the price. Near shopping and restaurant. Helpfull staff. Would stay there again.

Place was in need of repairs. Door locks didn't unlock reliably. Bathroom wasn't cleaned terribly well. Location was good, but that's about all I was happy with.

Great location : central to my needs for Dental appt., visiting friends, & shopping.

Hotel is located close to main access highway. Room was satisfactory but needed upgrades to the bathroom and funiture which was worn. Staff very friendly and ready to help.

The Quality Inn & Suites Airport was disappointing. It is six miles from the airport rather then the 1.6 miles stated and the room was well worn.

The Quality Inn and Suites - Latham, NY is a reasonably priced hotel near Albany airport. The room was plain and a bit worn, but clean; no odors. The bedding was comfortable. The hotel has a complimentary Continental breakfast and airport shuttle. There was a potential security issue when I was there, which I was told by the hotel staff was temporary. My room was in a separate building with key-card entry from the outside. The electronic entry to the building was broken, so the door latch was taped open. The location is quite convenient to the Thruway and there are restaurants and a Target store within walking distance in the same plaza-- most welcome, since I was there in the midst of a snowstorm. The hotel allows airport travelers to leave their cars in a long-term parking lot adjacent to the main building. About half of the cost of the room was offset by the free parking, making this hotel a good value.

Although we had a hard time finding the hotel, it was a positive experience when we got there. The staff at check-in was prompt and polite and made arrangements for a free shuttle to the airport early the next morning, which arrived right on time. It was a quick eight minute drive from door to door. The room was clean and quite.

The staff was very friendly and polite. The breakfast area was well maintain. My biggest compliment was the bed sheets. I am a germ freak I bring my own blankets and pillows to the hotels with me, because this property wasn't using (at least in the room that I had)those disgusting bedspreads that don't get washed between guest I did not have to break mine out. I enjoyed my stay.

Although there was only one person at check-in and check-out which we had to wait a few minutes, the overall experience was a very positive one. Our luggage was lost and they came up with some toothbruthes and toothpaste. The breakfast was standard but adequate except for tiny coffee cups. No aiport noise, not far from airport and close to dining options. Would stay there again.

Quality Inn & Suites Airport, LATHAM, NY My experience started when I was picked up at ALbany airport by the shuttle van. The driver was very nice, friendly and helpful. We had a lovely ride to the hotel and when we got there after I checked in he carried my luggage up a flight of stairs to my room. The hour was late and it was not his job to do so but he did! My room was large and spacious with a window that actually opened! The bed was made beautifully and the bathroom was clean and bright. THe room had a microwave and refrigerator combo which was good for me! The continental breakfast was really a full breakfast with waffles, omlets, juice, cereal, toast, fruit, yogurt and delicous coffee. Upon departure my luggage was brought down the stairs with a smile and a handshake and check out was fast and efficient. I love the location. A lot of green grass and mountain views with a lot of restaurants within walking distance.

The hotel was nice, but the maintenance of the room left something to be desired. There was rust on the rail in the bathtub, and the tile on the floor needed repair. Our service maid kept our room very clean and even asked us if it was okay. I wish the bathroom could have been larger, maybe with two sinks. There was not much room to move around, and the hair dryer wasn't the best for drying. There should have been a closet for hanging clothes instead of the bureau. The hanging space was not long enough for men's slacks if hung the long way.

611 Troy-Schenectady Rd. Latham NY

Located within a mile (2 km) of Curtain Call Theater, Quality Inn & Suites Albany Airport is within 3 miles (5 km) of Hoffman's Playland. This hotel has 120 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's also near Pruyn House and Siena College.


Dining

Start your day off right with a free buffet breakfast. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

All of Quality Inn & Suites Albany Airport's 120 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 27-inch TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and ironing boards.


Property features

At Quality Inn & Suites Albany Airport, guests have access to a fitness center, free WiFi in public areas, and 2 meeting rooms. You can take advantage of free parking, along with a free airport shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Studio Suite, 1 King Bed, Jetted Tub

King 1 | Sleeps 3

Guest reviews for Quality Inn & Suites Albany Airport

Everyone (5) Couples (4) Business (7) Family (2) Other (2)
5

excellent staff and convenience

Everyone

We stayed at the hotel the night before our trip to Fort Lauderdale. We were able to be shuttled to the airport and leave our car at the hotel for $2 a day. It was a thoroughly delightful experience and we have just read books again for February. In addition there is an outstanding Asian restaurant on the property

By , from Binghamton, NY on Dec 11, 2016

3
Everyone

The staff are very nice but the facility are too old. The carpet is broken and the floor is kind of bumpy. The other good part to mention is that they have an extra sofa bed.

By on Jul 27, 2016

2

dirty and worn out.

Everyone

Really dirty and worn out. Found a dead bed bug on the wall above the bed.

By on Jul 18, 2016

4

a night away

Everyone

Clean room with a 2 person hot tub. Mattress too firm for me. Decent breakfast with cold juices and hot coffee. Found a dirty wash cloth on top of shower curtain rod. The room should come with cookware and utensils, it had a kitchenette. I'd go back.

By , from ballston spa on Mar 7, 2016

Review comment responded on Mar 12, 2016

Thank you for choosing the Quality Inn & Suites for your recent lodging needs and for your valuable feedback. Our deepest apologies for the concerns you found during your stay. I have talked with my Front Office and Housekeeping Supervisors and they are using your comments as a training tool for their staff. On your next visit, please be sure to ask our front desk for kitchenware as it is available upon request. Per NYS health codes we are not permitted to leave kitchenware in a room. It must be sanitized and delivered to each guest personally upon request. My sincere apologies as the front desk should have asked you upon arrival if you were in need of supplies. Thank you again for your valuable feedback and we hope you will visit us again soon to give us the opportunity to provide you with a flawless stay.

2

older budget hotel

Everyone

Rooms in need of renovations, very responsive staff, average breakfast, attention needs to be paid to fresh baked goods and yoghurt. Quiet and a good bang for the buck.

By , from NY on Feb 10, 2016

4

weekend getaway

Couples

wanted to go to racetrack at last minute - pleasantly surprised by finding this hotel

By on Dec 6, 2014

2

business trip

BusinessTravelers

Room was dirty. Ceiling plaster was cracked and falling off. Bathroom door was bent and had to be kicked to close. Deadbolt and safety locks were broken. Window shades were broken.

By on Jun 20, 2013

2

could have been better

BusinessTravelers

arrived a bit early and rooms were not ready.rooms had musty smell and doors would not close correctly.rooms could have been cleaner.the breakfast was the best feature.

By on Sep 5, 2011

2

uncomfortable beds

Families

Pros: our room came with a fridge, microwave, and best of all, sleeper sofa which allowed our two kids to sleep in their own beds; however we had to request linens for the extra bed and they took quite a while to come (which was frustrating after a long day of travel and while waiting to put my son to bed) and included only a very thin blanket; the free continental breakfast was great. Cons: all of the beds were very uncomfortable/worn -- none of us slept well; overall, the room was pretty run down; our key cards did not work properly, and the staff were not inclined to replace them

By on Oct 25, 2010

4

nice week-end getaway

Couples

Very nice and comfortable for the price. Near shopping and restaurant. Helpfull staff. Would stay there again.

By on Oct 12, 2010