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Best Western Plus Franklin Square Inn Troy/Albany

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Plus Franklin Square Inn Troy/Albany

A hotel with a covered outdoor seating area, a brick facade, and a well-maintained garden.
A spacious indoor dining area with multiple tables and chairs, large windows, and a stone accent wall.
A spacious living area with a glass coffee table, white chairs, a gray sofa, and a television.
A hotel entrance with a covered walkway, a flower arrangement, and a paved driveway.
A hotel room with a bed, a desk, a sofa, a TV, and a window with curtains.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
One Fourth Street, Troy, NY, 12180
  • Place, Rensselaer Polytechnic Institute
    ‪3 min walk‬
  • Place, Troy Savings Bank Music Hall
    ‪5 min walk‬
  • Place, Russell Sage College
    ‪6 min walk‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

A hotel room with a bed, a chair, a desk, and a TV.

Suite, 1 King Bed, Balcony, River View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

A hotel room with a bed, desk, chair, television, and artwork on the walls.

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 2 Queen Beds,Non-Smoking,Wi-Fi,Coffee Maker,Hairdryer,Iron and Ironing Board

Blackout drapes, iron/ironing board, cribs (free), high-speed internet

2 Queen Beds,Non-Smoking,Wi-Fi,Coffee Maker,Hairdryer,Iron and Ironing Board

  • Sleeps 2
  • 2 Queen Beds

View all photos for 2 Queen Beds Mobility Accessible Bathtub Non-Smoking

A hotel room with two beds, a TV, a desk, and a window with curtains.

2 Queen Beds Mobility Accessible Bathtub Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds, Non-Smoking, Flat Screen Television, Refrigerator, High Speed Internet Access, Coffee Maker

A hotel room with two beds, a desk with a TV, a chair, and a patterned wall.

2 Queen Beds, Non-Smoking, Flat Screen Television, Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

A hotel room with a bed, a desk with a chair, a microwave, a television, and a window with a view.

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a large bed, a dresser, a TV mounted on the wall, and a framed picture.

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A modern hotel room with a kitchen, a large bed, a dining area, and a TV.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, and two framed pictures on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

A hotel room with a bed, desk, chair, TV, and window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room)

A hotel room with a bed, desk, chair, television, and two lamps.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

A hotel room with a large bed, a flat-screen TV, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk with a chair, a flat-screen TV, a mirror, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

A hotel room with two beds, a desk, a chair, a TV, and a patterned wall.

Standard Room, 2 Queen Beds, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Troy

Rensselaer Polytechnic Institute is within a 5-minute walk of Best Western Plus Franklin Square Inn Troy/Albany while other popular sites like Troy Savings Bank Music Hall are within a 15-minute stroll. This 88-room hotel has conveniences like free breakfast, a 24-hour gym, and free self parking.

What's nearby

  • Hudson River - 3 min walk - 0.2 miles
  • Rensselaer Polytechnic Institute - 3 min walk - 0.2 miles
  • Troy Waterfront Farmers' Market - 5 min walk - 0.3 miles
  • Troy Savings Bank Music Hall - 5 min walk - 0.3 miles
  • Russell Sage College - 6 min walk - 0.4 miles

Getting around

  • Albany-Rensselaer Station - 14 min drive
  • Albany Intl. Airport (ALB) - 20 min drive

Restaurants

  • ‪Dinosaur Bar-B-Que - ‬7 min walk
  • ‪518 Craft Bar + Tasting Room - ‬6 min walk
  • ‪Ryan's Wake - ‬2 min walk
  • ‪Nite Owl News - ‬2 min walk
  • ‪Bud’s On The Hudson - ‬8 min walk

About this property

Best Western Plus Franklin Square Inn Troy/Albany

Best Western Plus Franklin Square Inn Troy/Albany features a 24-hour gym, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a business center, a computer station, and free newspapers.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per stay
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

BEST WESTERN PLUS Franklin Square Albany

BEST WESTERN PLUS Franklin Square Inn Albany

BEST WESTERN PLUS Franklin Square Inn Troy Albany

BEST WESTERN PLUS Franklin Square Troy Albany

Best Western Plus Franklin Square Inn Troy/Albany Troy

Best Western Plus Franklin Square Inn Troy/Albany

Best Western Plus Franklin Square Troy/Albany Troy

Best Western Plus Franklin Square Troy/Albany

Best Western Plus Franklin Square Inn Troy/Albany Troy

Best Western Plus Franklin Square Troy/Albany Troy

Best Western Plus Franklin Square Troy/Albany

Hotel Best Western Plus Franklin Square Inn Troy/Albany Troy

Troy Best Western Plus Franklin Square Inn Troy/Albany Hotel

Hotel Best Western Plus Franklin Square Inn Troy/Albany

Best Western Plus Franklin Square Inn Troy/Albany Troy

Best Western Plus Franklin Square Inn Troy/Albany Hotel

Best Western Plus Franklin Square Inn Troy/Albany Hotel Troy

Frequently asked questions

What can I see close to Best Western Plus Franklin Square Inn Troy/Albany?

Guests positively rate the hotel's walkable location in Troy, just steps from Hudson River, and within a 10-minute walk of Troy Waterfront Farmers' Market and Troy Savings Bank Music Hall. You'll also find Arts Center of the Capital Region and Rensselaer County Historical Society and Museum less than a mile away.

How much does it cost to stay at Best Western Plus Franklin Square Inn Troy/Albany?

As of Sep 16, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Franklin Square Inn Troy/Albany on Oct 5, 2026 start from $155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Franklin Square Inn Troy/Albany?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Plus Franklin Square Inn Troy/Albany feature a casino at the property?

No, Best Western Plus Franklin Square Inn Troy/Albany doesn't have a casino.

Is there an indoor pool at Best Western Plus Franklin Square Inn Troy/Albany?

No, there is no indoor pool at this hotel.

Is Best Western Plus Franklin Square Inn Troy/Albany a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include a fireplace and a jetted bathtub.

Are there hot tubs at Best Western Plus Franklin Square Inn Troy/Albany?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Plus Franklin Square Inn Troy/Albany feature a restaurant that includes a breakfast menu?

Best Western Plus Franklin Square Inn Troy/Albany offers free full breakfasts though there is no restaurant.

Does Best Western Plus Franklin Square Inn Troy/Albany allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus Franklin Square Inn Troy/Albany for a fee of USD 30 per pet, per stay.

Are there connecting rooms at Best Western Plus Franklin Square Inn Troy/Albany?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Plus Franklin Square Inn Troy/Albany?

The closest major airport to Best Western Plus Franklin Square Inn Troy/Albany is Albany Intl. Airport (ALB), which is 10.6 mi away (20 minutes by car). Another top airport is Schenectady, NY (SCH-Schenectady County), which is located 19.9 mi away (36-minute drive).

Are there rooms with balconies that I can book at Best Western Plus Franklin Square Inn Troy/Albany?

Yes, some guestrooms at Best Western Plus Franklin Square Inn Troy/Albany offer a balcony.

Best Western Plus Franklin Square Inn Troy/Albany Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1003 reviews
Rating 8 - Good. 266 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place conveniently located
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel as always.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Great breakfast and friendly staff. A great stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in May 2026
Verified review

8/10 Good

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room, good location, helpful stuff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

XIAOJING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay two nights for wedding. Highly recommend this hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast options, super friendly staff. Gym with free weights. Great parking and location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean rooms, great breakfast. Location is very convenient for the river, restaurants, and RPI.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff was helpful
Stayed 1 night in May 2026
Verified review

8/10 Good

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much liked the breakfast area. Spacious with a high ceiling and a fireplace gave it very different feeling compared to others.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location next to the river and the Farmer’s Market
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was very clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Troy Theater, nice location , beautiful view of water & right next to a BBQ place .
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stat was great. FYI The parking is in a one way route around the building
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Selasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Best Western. They have a great staff, very happy and pleasant and helpful attitudes!!..And A very safe environment! I absolutely loved the stay and the breakfast was the best!!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was safe Had to leave before breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accommodating. Room was clean and breakfast was great. Would recommend and return if we are ever in the area again.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Mareile

Liked: Cleanliness, property conditions & facilities
Clean room, great breakfast!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Erika C

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy, safe and breakfast was great
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

qin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast is average
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there was more fruit at breakfast but everything else was great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
We came into town to see a concert and were very happy with the location of the hotel! The venue was walking distance away, and we enjoyed the Dinosaur Bar B Q right across the street. The staff was very helpful, providing me with a map of the area and explaining the walking route to the venue. Our room was very comfortable and clean. We like the fact that we were able to watch Netflix using our own account information. We will definitely be back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service
Asia at the front desk was professional and very helpful and friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and very close to everything
Stayed 1 night in Jan 2026

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